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    Grand Mercure Wellington

    345 The Terrace, Wellington 6001, New Zealand
    011 64 4-887 1189
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    24/12/2017 25/12/2017
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    USD 117*
    USD 113*
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    USD 117*
    USD 117*
    Traveller (29)
    Room & Suite (26)
    Dining (9)
    Overview
    • Excellent53%
    • Very good26%
    • Average13%
    • Poor6%
    • Terrible2%
    Travellers talk about
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    3.5 Star Hotel
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (103)
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    11 - 15 of 98 reviews

    Reviewed 4 weeks ago via mobile

    First of all: the beds are heavenly! So in case you just want a great bed to sleep in: this hotel should be totally fine. Except for that: we were disappointed. We stayed three nights/ four days, mainly because the GM wrote here on TA...More

    Thank victordelta85
    Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 3 weeks ago

    Kia Ora victordelta85, I am so sorry about the pool being delayed, we were assured of the opening day however we struck an unforeseen issue and I had to make the decision to push back the opening a few days. I am sorry I was...More

    Reviewed 4 weeks ago

    Somewhat disappointed with the hotel but the staff were great and did their best to help if everyday possible. I had contacted the hotel 2 days before arrival to discuss wheelchair access and rooms for disable guests but this was not passed on to the...More

    Review collected in partnership with Accorhotels.com
    Thank V3173GFchristopherj
    Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 3 weeks ago

    Kia Ora V3173GFchristopherj I was so sorry to read about your experience and I want to get more information so I can avoid incorrect information being provided in the future. Can you please email me directly on jade.stunden@accor.com to discuss further Thank you for the...More

    Reviewed 4 weeks ago

    The positives first - the service is helpful and friendly and the location is good - a hilly, brisk but short walk to the City and major sites. The rooms are OK but tight fitting - you sleep and shower but not much room to...More

    Thank Craig_Tapper
    Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 4 weeks ago

    Kia Ora Craig, thanks for your honest review. We do have rooms up to level 9 and also in larger sizes (there are 4 different types) I hope you will consider trying us again in a Deluxe room or Suite and we will allocate you...More

    Reviewed 4 weeks ago

    So near and yet so far. I booked this hotel as it had a swimming pool - except it didn't as it was being refurbished as I was told on arrival. I booked my stay of four nights as three separate consecutive bookings as travel...More

    Review collected in partnership with Accorhotels.com
    Thank 1ondonDoc
    Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 4 weeks ago

    Kia Ora, thank you for sharing your review with us so that we can further improve our service. I am so sorry we fell short in some areas. I will be in touch with you directly once I have investigated these matters. Regards Jade Stunden...More

    Reviewed 4 weeks ago

    Nice view of the city from the 9th floor. Comfortable rooms, good bed. Decent price. My only complaint is that their "free wifi" is only 1000 MB and then it cost $10 per day. I would greatly prefer free, no strings attached. Although not in...More

    Thank Bill P
    Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 4 weeks ago

    Kia Ora Bill, thank you for the feedback, I am currently reviewing our Wifi offer based on our guests feedback. I do hope you will visit us again in the future Regards Jade Stunden General Manage

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Indoor pool
    • Pool
    Details
    • Price range
    • USD 101 - USD 197 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 114
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Booking.com, Hotwire, Travelocity, Orbitz, HotelsforEveryone, Cancelon, HotelQuickly and TripOnline SA so you can book your Grand Mercure Wellington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Greater Wellington >
    • Wellington
    • Also Known As
    • Mercure Wellington Hotel Wellington ,
    • Accor Wellington
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    Traveller (29)
    Room & Suite (26)
    Dining (9)
    Hotel & Grounds (26)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    jendieg0
    25 August 2017|
    AnswerShow all 8 answers
    Response from kiwisteve1 | Reviewed this property |
    It's not very close to the inner city. Maybe a 10 - 15 minute walk downhill. There are some steep streets to walk up getting back to the hotel. In saying this, the hotel has quite good views.
    0
    Votes
    Room Tips
    "Dont go top floor"
    Read review
    "Ask for a higher floor (reception is on 5 at street level so go higher than that)"
    Read review
    "Get a room w/ a view - NOTE: reception is on the 5th floor"
    Read review
    "my room was on 8th floor, heavy dark curtains ensured dark room, and very quiet. Large TV with all NZ Sky..."
    Read review
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