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James Cook Hotel Grand Chancellor

3,254 reviews
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Traveller (188)
Room & Suite (74)
Dining (11)
Overview
  • Excellent28%
  • Very good47%
  • Average19%
  • Poor4%
  • Terrible2%
Travellers talk about
“lambton quay”(342 reviews)
“great location”(421 reviews)
“valet parking”(145 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Offers from James Cook Hotel Grand Chancellor
Special Offer: Free parking
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,254)Write a Review
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Traveller rating
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928
1,434
619
151
72
Show reviews that mention
All reviewslambton quaygreat locationvalet parkingcentral locationeasy accesscable carbit datedbuffet breakfastgreat staythe club loungebusiness tripgood sizemini barwould stay againte papanew zealandlift
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11 - 15 of 3,204 reviews
Reviewed 1 week ago

this hotel should be a jewel, unfortunately the 20year old bathrooms, old tired flaking decor, tv that we couldnt watch because of interferance lines, air con that you cant set in you room, restaurant staff who dont speak english, dont know how to serve at...More

Review collected in partnership with this hotel
Thank stefan_carol
Reviewed 1 week ago via mobile

This hotel is right in the middle of everything you will need. Shops, cafes, bars and restaurants. Was only a short walk to Cuba St and loads more. The staff were friendly and helpful. We had an issue on the first night with our shower...More

Thank Michelle W
Reviewed 1 week ago

Could not fault the staff at all, just amazing and so helpful and polite. Lovely little touch putting some chocolates in our room for a birthday too. The hotel room I would say needs updating, it’s a little tired but it was clean and perfect...More

Review collected in partnership with this hotel
Thank alexandrabT9561MN
Reviewed 1 week ago

The room was clean and a good size also good sized on suite , good WiFi , the staff were helpful . Good central location , the restaurant was very good a lot of verity good service, there were a lot of Restaurants in the...More

Thank traveller020953
Reviewed 1 week ago

We were booked in for one night and found the check in service including car valet excellent.Room was comfortable.I had requested a room with disabled facilities and the staff were really good accommodating us.The breakfast was delicious and really rounded off our stay.I would definitely...More

Review collected in partnership with this hotel
Thank deniceanderson
View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 96 - USD 214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Wellington
#11 Luxury Hotel in Wellington
#16 Romantic Hotel in Wellington
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 96 - USD 214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Wellington
#11 Luxury Hotel in Wellington
#16 Romantic Hotel in Wellington
Room types
Suites, Non-Smoking Rooms
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Traveller (188)
Room & Suite (74)
Dining (11)
Hotel & Grounds (109)
Bathroom (15)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
JARPHX
1 November 2016|
Answer
Response from JamesCookHotel | Property representative |
Thank you for your question. We offer a dry cleaning laundry service only, where your items are picked up and delivered, after being laundered. There are no coin-operated washing machines at the Hotel.
1
Vote
Kurt A
18 October 2016|
AnswerShow all 3 answers
Response from JamesCookHotel | Property representative |
Hi Kurt, Thanks for your message. There is no pool at the James Cook Hotel Grand Chancellor. Our leisure facilities include a day spa and fitness room.
0
Votes
Room Tips
"Upgrade to a club room - worth it to be able to use the Club Lounge"
Read review
"Ask for a harbour view room if available.y"
Read review
"Request/insist on a high floor room - thus ensuring elevator access when leaving."
Read review
"Higher the better"
Read review
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