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About
4.0
#26 of 53 hotels in Wellington
Location
Cleanliness
Service
Value
Introducing a new style of digitally convenient accommodation in the creative capital, Atura Wellington provides an escape from the predictable for the modern and independent traveller. With hip styling and smart tech running throughout this urban oasis, Atura Wellington’s lively energy will set the scene for savvy simplicity. In a retreat engineered for convenience, guests will be able to read their morning news on a complimentary tablet and even get the local lowdown from in-the-know Atura Ambassadors. A dynamic new space, The Atura Lounge, will be suited to digital nomads and discerning diners alike. Here, locals and visitors can seamlessly transition from coffee meetings and co-working to dinner catch-ups and night-caps. Featuring a fleet of hotel bikes, community art gallery, and an environmental bent, Atura aims to be a point of pride for the neighbourhood.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Qualmark.
HOTEL STYLE
Quiet
City View
Languages Spoken
English
Location
24 Hawkestone St Thorndon, Wellington 6011 New Zealand
Atura Wellington
162 reviews
Getting there
Good for walkers
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Atura Wellington is lauded for its prime location that enables easy access to the city's attractions, with many guests appreciating the hotel's inviting atmosphere and comfortable rooms. The hotel also garners praise for its cleanliness and friendly service, though some travelers have pointed out areas for improvement, such as room service consistency and Wi-Fi quality.
While the value is seen as reasonable and the green initiative a plus, there are mixed reviews regarding room quality and additional parking fees.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Decided to skip off for a weekend break to Wellington. Hit up Booking.com and with a little help from the detailed reviews settled on Ature Wellington.
Great mobile-only pricing meant we got the room at $100 for the night perfect for the budget.
It was only after that we googled the location and realised just how close we were to Parliament and the Wharf.
Building is secure and key accessed elevators, parking available at a price but it’s cheaper than council parking.
Room is small but has all necessities. Jug, tv, iron, fan, heater, seperate bathroom. Generous soft queen bed. Great for weekend site-seekers just needing a secure, clean, comfortable place to sleep after a hectic day of taking in all Wellington has to offer.
Free wifi and a bar and restaurant. Room service available at all times and 10am checkout.
Will return and highly recommended
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip:Â Use loyalty programs such as Trip advisor and Booking.com to get the best deals that leave more...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Wood, General Manager at Atura Wellington
Responded 28 Mar 2022
Thanks for the detailed review, Gina. Great to read that you enjoyed your weekend away with us at Atura. I'll be sure to pass on your feedback to the staff at the hotel, and we look forward to welcoming you back when you next visit the capital. Best regards, Craig Wood General Manager
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Stayed one night with my teenage daughter. Wasn't sure what to expect and have high expectations so I was pleasantly surprised by the experience. Sure the room was smaller than many hotels nowadays but it had everything we needed, quality of things were good. A bit more colour in the room or pictures on the walls in the bedroom would be more interesting. A plug in the bathroom sink would be helpful too.
I was only expecting a continental breakfast so was delighted to have full breakfast options with the family package.
Overall a very good stay and will be back regularly.
Thank you all.
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Review collected in partnership with this hotel
Date of stay: May 2021
Rooms
Location
Service
Room Tip:Â Family room was at the back overlooking the car park - it was quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Wood, General Manager at Atura Wellington
Responded 27 May 2021
Thanks for the review, Michelle. Appreciate the time spent reviewing your stay with us - I'll be sure to pass on your comments to the team involved. We look forward to welcoming you back to Atura in the future. Kind regards, Craig Wood General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
I really like the Atura - the rooms are painted white and the hotel doesn't have the gloomy feel of other hotels. Windows open in the rooms letting in fresh air. Beds and pillows are comfortable and the hotel is very quiet. Food is good too. It offers very good value for money and is close to key amenities (e.g. supermarket).
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Wood, General Manager at Atura Wellington
Responded 22 July 2021
Thanks for taking the time to review Atura, Jackie. Happy to read that you enjoyed your stay with us - we look forward to welcoming you back to the hotel when you next visit the capital. Kind regards, Craig Wood General Manager
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Hard beds and hard pillows. Could feel springs through thin sheet. Fridge didnt keep food cold we had to fiddle with settings and put thermostat on coldest setting but still food wasnt cold enough. Wouldnt bother keeping meat in fridge. No ice area if wanting ice for drinks. No microwave. Kettle was small and only for one cup at a time for a family of three adults. For the price they charge would look elsewhere and ask whats in unit prior to booking. Only reason Im giving 2 stars is for the room attendants who tidied the room. Came home with sore neck. These hotels need to prioritise comfortable beds because when we pay for a bed to sleep in it should be comfortable. Wont rebook here again.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Wood, General Manager at Atura Wellington
Responded 6 Dec 2021
Thanks for taking the time to review your recent stay with Atura. I'm sorry to read that your stay with the hotel did not meet expectations. The list of amenities offered in room are listed online, and the staff are always on hand to assist with any requests for storing food and heating if required - none of our rooms have access to a microwave. I'm also sorry to hear that your sleep was not as expected - we normally get great reviews on our Dream Beds, so will have to have a look into this for future guests. Apologies, as we do not want to be sending guests home being unrested. Kind regards, Craig Wood General Manager
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Firstly the passages are so narrow I could not get into the room on my mobility scooter, only one spot for disabled parking so when the second disabled person arrived we lost our parking. Breakfast on the first morning was lovely on the second morning the poached egg was hard, toast was cold and unbuttered, bacon was not properly cooked, so very disappointing. I would say the room was clean and nice size and the bathroom but for a disabled person to shower it was difficult. So not all negatives but a lot of negatives. A bath would have been better for me as I am a large person and the shower chair was for a very small person.
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Review collected in partnership with this hotel
Date of stay: February 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Wood, General Manager at Atura Wellington
Responded 24 Feb 2022
Thanks for the review, Claudette. Sorry to read that there were aspects of your stay that didn't meet expectations. Appreciate your comments around the bathrooms of our accessible rooms - I'll work with our maintenance team to see how we can improve these areas for future guests. Kind regards, Craig Wood General Manager
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Over priced for the room quality and size. Photos of rooms are not clear for what you book for and the booking journey is not clear about what type of room you get! Cleaning servicing times unclear and was woken up every morning even though we did not request a room clean - room was adequately cleaned when requested after the fact - no microwave or any form of cooking or food heating appliances and food menu is very small - food and drink service very unclear… overall not a bad stay but wouldn’t pay $600 for that stay at all, definitely better locations that include way more amenities for less
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Review collected in partnership with this hotel
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brakesh and TJ provided warm, friendly greetings and information upon check in; they provided extra linens and restocked our beverage needs most graciously. The bedroom and bathroom were immaculate with many amenities; the location and price were an excellent value. We were able to safely store our baggage after checkout, too, so we were not burdened for another day of sightseeing. New World Grocery store is just down the street. The upgraded king bed was so comfortable, and our entire 3 day stay was pleasantly memorable. We would certainly return without hesitation and highly recommend!
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Date of stay: March 2022
Rooms
Location
Service
Room Tip:Â Ask at check-in if there are any possible upgrades; Happy Hour at Frankie's is worth checking...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Wood, General Manager at Atura Wellington
Responded 28 Mar 2022
Thanks for the review on your recent stay with us, Susan. I'll be sure to pass on your comments with Prakash and TJ in person, they are an asset to the company! Glad to read you enjoyed all areas of your stay, and we look forward to welcoming you back again soon. Best regards, Craig Wood General Manager
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I was slightly hesitant to book this for my one night stay due to it being 3 star, however this hotel is very tidy and extremely good value for money. Nicely laid out and presented reception area and good service. Room is fairly small but not tiny and has an impressive TV with a good selection of channels. Beds were comfy and the bathroom was excellent. Had a package for under $160 for a one night stay that included a buffet breakfast (which was great) and this is some seriously good value for a night in Wellington at a hotel. Would highly recommend!
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Review collected in partnership with this hotel
Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Wood, General Manager at Atura Wellington
Responded 25 May 2022
Thanks for the recent review, Mark. Really happy to read that you enjoyed your stay with Atura - I'll be sure to pass on your comments to each department. We look forward to welcoming you back when you next visit the capital. Kind regards, Craig Wood General Manager
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We visited as a group of 4 in 3 rooms, our event was located 2 blocks away and the hotel was very convenient for many things. Reception was especially helpful and always seemed to know where other members of the were. The room was comfortable and had all we needed. Enjoyed 2 meals in restaurant. Overall, the stay was better than expected and I would return.
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Date of stay: April 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Wood, General Manager at Atura Wellington
Responded 2 May 2021
Thanks for the review, Sharon. Glad to read that you enjoyed your time with us at Atura. I'll be sure to pass on your comments to the staff about their customer service - they are an asset to the hotel. We look forward to welcoming you back when you next visit the capital. Kind regards, Craig Wood General Manager
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Nice place, clean, new, modern and a good location for what we wanted. Easy to walk to many good places (for us). All very good. Unfortunately, we stayed on a busy week end and paid a bomb, which really diminished the "value for money" dimension. The upside of staying for the week end is that we didn't have to pay $25 a day for parking on the property - there is plenty of free street parking on the week end. We quite clearly said "No" to fee paying parking. What really rings alarm bells for me was that in spite of never entering Altura's parking area, we were billed $51 dollars for parking as we were told, because "the cctv cameras picked up your license". We never, ever went into the parking area. We happened to pick up the mischarge added to our credit card, after paying for the room on eftpos. We queried the matter and were refunded the $51, but the whole episode seems curious, or worse, to me.
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Date of stay: October 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Craig Wood, General Manager at Atura Wellington
Responded 20 Oct 2021
HI John, Thanks for taking the time to review your recent stay with us. I'm happy to read you enjoyed the location of the hotel, and the facilities the hotel had to offer. My apologies for the miscommunication on the car parking incident, but I am happy to read that the staff managed to refund you based off this error. We look forward to welcoming you back to the hotel when you next visit the capital. Kind regards, Craig Wood General Manager
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Hi Margaret,
Sorry for the delayed response.
Yes, you will be required to show your vaccine passport to stay at Atura Wellington.
Kind regards,
Craig Wood
General Manager
There are more places to choose from in the Wellington area.
PRICE RANGE
AU$98 - AU$156 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Kingsgate Hotel Wellington
LOCATION
New ZealandNorth IslandGreater WellingtonWellington
NUMBER OF ROOMS
108
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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