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Trinity Wharf Tauranga

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1,064 Reviews from our TripAdvisor Community

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Showing 1,040: English reviews
Palmerston North, New Zealand
Reviewed 20 June 2016

Trinity Wharf. A Fawlty Towers experience. I was part of a family booking of 10 occupying 5 rooms. My Room was much smaller than in the pictures which was deceiving, with views overlooking the car-park. Took an hour for our family to book in. The service was poor, very slow and the person at the desk was not customer oriented,...

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3Thank Ropata51
Auckland, New Zealand
Reviewed 18 June 2016

The pictures on the website are deceiving : the rooms look a lot bigger then they really are. We stayed in a premium room with a spa.In the website the room had gorgeous harbour view, well, we didn't, all we could see was the roof of the restaurant beneath our balcony. And don't forget to put a sign "please refresh...

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Thank Readysteadycooknz
Lee P, General Manager at Trinity Wharf Tauranga, responded to this review

Good Morning and Thank you Readysteadycooknz for your review of the Trinity Wharf Tauranga. May I offer my personal apologies on 2 'fronts', firstly that the room was not made up on the first day, thank you for noting the room was done up beautifully. Secondly with the website advertising, there is a notation on our website when referring to...

Reviewed 16 June 2016 via mobile

I had a group staying at this hotel for three days and the attention we were given from everyone including the CEO was absolutely amazing. They took care of some very specific dietary and rooming requirements without complaint and generally exceeded expectations at every post. Enjoy your stay at this hotel on the waterfront whenever you're staying in Tauranga

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Thank Layton L
Lee P, General Manager at Trinity Wharf Tauranga, responded to this review

Good Morning and Thank you Layton L for your glowing review of The Trinity Wharf Tauranga. It was our pleasure to look after your group and be able to arrange some specific requirements relating to the Room as well as Food & Beverage. We look forward to welcoming you back again. Kind Regards Lee Parker Hotel Manager

Paraparaumu, New Zealand
Reviewed 16 June 2016

Trinity Wharf: Warm greeting from all staff. Room was very nice asked for some extras and this was done without any fuss or to-do. Wanted assistance with information, again very helpful and informative.

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Thank gazzas1952
Lee P, General Manager at Trinity Wharf Tauranga, responded to this review

Good Morning gazzas1952 and Thank you so much for your review of The Trinity Wharf Tauranga. So pleased the Team were able to assist with your inquiries and you felt our service was warm. We look forward to welcoming you back again for another Great weekend in the Bay of Plenty. Kind Regards Lee Parker Hotel Manager

Auckland, New Zealand
Reviewed 16 June 2016

thanks for our overnight stay, reasonably priced with full breakfast included, beautiful room over looking the harbor, floor to ceiling windows, super king bed and spa bath great size too. quiet and relaxing nice little balcony when the sun was out. although could have sat on the huge balcony surrounding the lounge room, thanks will be back. restaurant for dinner...

Review collected in partnership with this hotel
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Thank lindatD8939DD
Lee P, General Manager at Trinity Wharf Tauranga, responded to this review

Thank you indatD8939DD for your review of The Trinity Wharf Tauranga. So pleased to hear you enjoyed yourself throughout your stay and that you were able to make the most of the room as well as some of the Hotel facilities. We look forward to welcoming you back again. Kind Regards Lee Parker Hotel Manager

Auckland Region, New Zealand
Reviewed 15 June 2016

Coffee not available at the bar at 10.30pm Sat because machine had been cleaned although there were still customers in the bar area , filtered coffee in room was $8.50 We paid $496 for 2 nights and get this level of service - not good Room standard was very good

Review collected in partnership with this hotel
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Thank 560graeme
Lee P, General Manager at Trinity Wharf Tauranga, responded to this review

Good Morning and Thank you 560graeme for your review of The Trinity Wharf Tauranga Yes, I agree with your statement, sometimes little things can let us down, in this case I acknowledge we could have picked a better time to clean the coffee machine and or provided an alternative option at that time, for this I sincerely apologise. The Coffee...

New Plymouth, New Zealand
Reviewed 12 June 2016

loved the service, everyone very attentive and helpful; water views are fabulous; restaurant fare is impressive; carpark is enough even for our over-sized truck; outside walls could do with a wash or repaint.

Review collected in partnership with this hotel
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Thank marksJ7765AX
Lee P, General Manager at Trinity Wharf Tauranga, responded to this review

Good Morning and Thank you marksJ7765AX for your review of The Trinity Wharf Tauranga. Firstly good point about some of the outside walls, I have seen this on some walks around the Hotel, we have identified some areas to look at and address where needed etc. So pleased to hear of your great experience with our Team and the service...

Rotorua, New Zealand
Reviewed 12 June 2016

Review collected in partnership with Amoma.com
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Thank Phil S
Lee P, General Manager at Trinity Wharf Tauranga, responded to this review

Reviewed 12 June 2016

I stayed for a night on business and I really liked the opportunity to select the room type with views etc. I stayed in an ocean view room which was lovely. I also dined in the restaurant for dinner and the views from the restaurant & bar were excellent. I would recommend and will stay again.

Review collected in partnership with this hotel
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Thank Ant C
Lee P, General Manager at Trinity Wharf Tauranga, responded to this review

Thank you Ant C for your review of The Trinity Wharf Tauranga Delighted to hear you enjoyed your stay overall during your business trip and thank you for this feedback. We look forward to welcoming you back again. Kind Regards Lee Parker Hotel Manager

Hamilton, New Zealand
Reviewed 10 June 2016

Booked a Premium Waterview Spa Guestroom after viewing the pictures on the website, however on booking into our accommodation, found that our 'view' was actually the roof top of the rooms in front. Of course we could see the harbour bridge and the water under the bridge, but was not expecting a roof top as our view. Definitely not a...

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Thank livingstons748
Lee P, General Manager at Trinity Wharf Tauranga, responded to this review

Good Morning and Thank you livingstons748 for your review of The Trinity Wharf Tauranga. Sorry to hear your stay was somewhat disrupted by noise in regards to the elevator. Kindly note our Accommodation images online are indicative only, as views and room layouts do vary throughout the hotel, this is stated on the Hotel's website. Thank you again for your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
An urban retreat that reaches out to the ever-changing waters of the Tauranga Harbourand captures the very essence of New Zealand hospitality. This is a truly unique hotel located on and over the waters edge.Situated on the Pacific Coast Highway, in the sunny Bay of Plenty Region, Trinity Wharf Tauranga is surrounded by a diverse range of leisure and entertainment activities. It is essentially a gathering place - be it to 'gather yourself' or to gather with others. A place where you can be as active, or as restful as you like. Free wifi available throughout the hotel for in-house guests, and 176 on-site car parks. Accommodation: Architecturally designed across three central piers, Trinity Wharf Tauranga presents 123 well appointed guest rooms, of which 60 can accommodate twin share options for group travel or wedding guests. Two Bedroom and Three Bedroom Apartment options with fully equipped kitchen, laundry and spacious lounge/ dining areas make for an excellent family haven. Premium Water View Spa Guestrooms and the Trinity Wharf Suite provide spectacular harbour views, balconies on or over the water and offer luxurious spa baths - perfect for a special leisure escape. Events: Five versatile event venues provide excellent options for in-house residential conferences or special occasions. The Trinity Rooms (with capacity for up to 350 guests) have direct access to the hotel pontoon, enabling event guests to easily make their way to a boat transfer or an awaiting helicopter. For more intimate cocktail gatherings, product launches or corporate meetings, the Pool House Rooms (capacity for up to 80 guests) open on to the infinity edge pool and the refreshing harbour views beyond. An Exhibition Hall suitable for up to 28 trade display booths or themed gala dinners can seat up to 400 people theatre style. Lounge & Dining: Halo Lounge and Dining serves a fantastic array of breakfast, brunch, lunch, dinner and supper options, as well as a fine cup of espresso, cocktails and an excellent wine selection. ... more   less 

Additional Information about Trinity Wharf Tauranga

Address: 51 Dive Crescent, Tauranga 3110, New Zealand (Formerly The Sebel Trinity Wharf Tauranga)
Region: New Zealand > North Island > Bay of Plenty Region > Tauranga
Price Range: $174 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Trinity Wharf Tauranga 4.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
The Sebel Trinity Wharf Tauranga Hotel Tauranga
Sebel Trinity Wharf Tauranga
Sebel Trinity Wharf Hotel Tauranga
Hotel Style:
#4 Luxury Hotel in Tauranga
#10 Family Hotel in Tauranga
#11 Business Hotel in Tauranga
#13 Romantic Hotel in Tauranga
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Questions & Answers

Here's what travellers have asked, with answers from Trinity Wharf Tauranga staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms overlooking the bay are quietest”
crestcastle, 28 Apr 2017 | Read review
“Bring your own Wi-Fi to be certain of connection”
799nevilleb, 12 Apr 2017 | Read review
“Not a bad room for two or more nights”
carolgI7727FK, 3 Apr 2017 | Read review
“Not under the Gym!!!!”
tonhay, 29 Mar 2017 | Read review
“ask for water views”
anita161, 28 Feb 2017 | Read review
5 of 5