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Wairakei Resort Taupo

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#16 of 71 Hotels in Taupo
Certificate of Excellence
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580 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Hastings, New Zealand
Level Contributor
154 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 6 days ago NEW

Second time recently staying here, and again a pleasant experience. A stuff up with our booking was corrected quickly and efficiently, and our room (whilst dated and a little shabby in places) was certainly good value for money - spacious, clean and quiet. The free open air spa was a nice touch too after a (very) long bike ride. The... More 

Helpful?
Thank KentandMichelle
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear KentandMichelle We thank you very much for staying with us and taking the time to give us your feedback. We are pleased to read that your second time stay went well and you are happy about your stay with us. I have passed over your feedback on or buffet meals to our Executive Chef and the Restaurant manager for... More 

Auckland Region, New Zealand
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

On the face of it when you arrive at Wairakei it appears to be a lovely place to stay. Unfortunately it's in desperate need of updating and bringing into the 21st century! I had the misfortune to stay in a room in the main wing which is right next to the resort entrance. 11pm at night tour buses were arriving... More 

Helpful?
Thank LisaKS_12
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear LisaKS_12 Thank you for taking the time to give us your feedback. Please accept our apology for not meeting your expectation during your stay. We are continuing a long term upgrade of our accommodation rooms and bathrooms and hope you will see an improvement if you visit us again in the future. Please email myself fom@wairakei.co.nz if we can... More 

Whanganui, New Zealand
Level Contributor
5 reviews
Reviewed 1 week ago

My husband and I stayed here last weekend. It was fabulous. We were in a king spa suite. The bed was super comfy and the room nicely decorated. We enjoyed a walk around the park like grounds. Amenities were fabulous and the pavilion restaurant was really good. The staff were friendly and helpful. We would definitely stay here again.

Helpful?
Thank MichelleHS1971
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear MichelleHS1971 Thank you very much for choosing to stay with us at Wairakei Resort. We are thrilled to know you enjoyed everything we have to offer. Looking forward to welcoming you back in the future. Kind regards, Hiro Ogata Front Office Manager More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

My stay was for a work conference - 2 nights Rooms were nice, very clean. I had an issue with the heater - realizing it did not work at midnight and someone came to assist straightaway with a smile and fixed everything. Staff were lovely and helpful. Breakfast was very good, lots of choice. The Gym was perfect. Very quiet... More 

Helpful?
Thank Geraldine V
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear Geraldine V Thank you so much for your lovely positive review. We are thrilled you enjoyed our renowned friendly staff and our large selections of breakfast buffet. One behalf of the hotel team, once again we wish to thank you and looking forward to welcoming you back again. Sincerely, Hiro Ogata Front Office Manager More 

Whakatane, New Zealand
1 review
Reviewed 2 weeks ago

the staff were great,the food very good but the outside of this hotel needs a a lot of refurbishment, dirty paint work and grubby .The main bar furniture is frayed chairs and sofa, the ceilings need a coat of paint the whole place is very very tired I stayed in the Kings rooms far from that Queen size bed small... More 

Helpful?
Thank reezageeza
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear reezageeza We sincerely appreciate you taking the time to give us your feedback. Your kind words about our staff members and restaurant meals have been passed on to our team. We are in constant progress of refreshing our rooms and this is an ongoing process. Please accept our sincere apology for the inconvenience you had to experience in the... More 

Binghamton, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

Wonderful mineral hot spring pools with varied temp for all tastes.lovely setting Staff friendly seniors discount clean fairly priced Not for children no food availability they sell water, bring or rent a towel quiet place to relax

Helpful?
Thank Ely1203
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear Ely1206 We thank you so much for your great comments on your stay with us. We are delighted to know that your enjoyed our famous pools and our friendly staff members assisted you well. We are looking forward to welcoming you again at Wairakei Resort Taupo. Kind regards, Hiro Ogata Front Office Manager More 

Vienna, Austria
Level Contributor
158 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 3 weeks ago via mobile

Arrival and check in was done quickly by the friendly and professional staff, also we got upgraded rooms. The rooms are actually really nice, lots of space, huge bed, balcony, decent bathroom. Surely nothing to complain there one of the best rooms we had in New Zealand in this price class so far. The only issue that made me deduct... More 

Helpful?
Thank GuenterD1980
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear GuenterD1980 Thank you for taking the time to give us your feedback. Your kind words have been passed on to our team. We are delighted to know that our friendly staff members assisted you with a room upgrade and an efficient check in. It is great to know you certainly enjoyed our spacious and clean room as well. I... More 

Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 October 2016

We had booked a heritage room and when we arrived we were told that we had been upgraded, however the room we were given looked very much like the heritage room we had booked. Although the room was clean, comfortable and had everything we needed it was quite old, including the appliances (the fridge looked very old). The bathroom was... More 

Helpful?
Thank Samantha J
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear Samantha We sincerely appreciate you taking the time to give us your feedback. I was delighted to learn that our team assisted you well with the local knowledge during your stay with us. We are continuing a long term upgrade of our accommodation rooms and facilities and hope you will see a marked improvement if you visit us again... More 

Auckland
Level Contributor
171 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 October 2016 via mobile

Very cool place and in some ways pretty unique... Lots to do and keep busy with in the property itself and they have a golf course right next door.. There are a few onsite restaurants and it is a massive property.

Helpful?
Thank Aklguy
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear Aklguy Thank you so much for your nice positive review. We are happy that you think our property is a cool place to visit and stay. We trust you enjoyed our outdoor 25 meter swimming pool and complimentary private spas as well as the golf course which is a minute away from our resort. We are looking forward to... More 

Cambridge, New Zealand
Level Contributor
276 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 15 October 2016

A geothermal experience at the start of Taupo's new entrance way which was SH1 now Wairakei Drive North near Prawn Park and Huka Jet. A massive, spacious Resort with tennis courts, golf, spas and heated pools. Restaurant, cafe, and House Bar. I loved looking through the large grounds. I got room service in and it was good. A modern hotel... More 

Helpful?
Thank karina f
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear Karina Thank you so much for such a nice lovely positive review ! We are thrilled that you saw all our facilities under 1 roof and we hope you enjoyed them all while you were with us. It is so rewarding to hear such wonderful feedback from our guests as our passion is to see guests smile! We are... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Wairakei Resort Taupo is located only 5 minutes north of Taupo town centre, offering superb hotel and villa accommodation in Taupo with excellent indoor & outdoor leisure facilities and dining options, as well as a being a purpose built Taupo conference venue. All situated in a stunning historic setting, close to Taupo’s many activities and attractions. ... more   less 

Additional Information about Wairakei Resort Taupo

Address: 640 Wairakei Drive, Taupo 3384, New Zealand (Formerly Bayview Wairakei Resort)
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: $136 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wairakei Resort Taupo 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Bayview Wairakei Hotel Taupo
Hotel Bayview Wairakei
Hotel Style:
#10 Business Hotel in Taupo
#11 Luxury Hotel in Taupo
#14 Family Hotel in Taupo
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Questions & Answers

Here's what travellers have asked, with answers from Wairakei Resort Taupo staff and other travellers.
1 question
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Port Elizabeth, South Africa
18 days ago

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Questions? Get answers from Wairakei Resort Taupo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe business room with spa bath. Room 814 or 815 interconnecting.”
 of 5 bubbles 834karinaf, 15 Oct 2016 | Read review
“Close the windows on arrival or fill the room with insect repellant”
 of 5 bubbles bowdogb, 11 Oct 2016 | Read review
“Room overlooking the pool (Taupo end) was very pleasant and caught the afternoon sun nicely.”
 of 5 bubbles Barrett2Whangaparaoa, 16 Sep 2016 | Read review
“Rooms in the low 100s are near reception but no problems with noise, so they are convenient.”
 of 5 bubbles EJ_LA, 5 Sep 2016 | Read review
“Ask for an exterior room with better views”
 of 5 bubbles Mintman63, 2 Sep 2016 | Read review
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