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Le Chalet Suisse Motel

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#11 of 71 Hotels in Taupo
Certificate of Excellence
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316 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Liverpool, United Kingdom
Reviewed 3 October 2016 via mobile

We stayed here on our first family holiday since moving from the uk to new zealand. Our accommodation was on two floors and the bathroom was as soon as you walked into it, miles away from the bedrooms which was challenging with a 3.5 year old! It also had a double bed downstairs next to the kitchen and tv, but...

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Helpful?
Thank nicolacrilly
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this review

Dear Nicolacrilly, Thank you for taking time to share your review of our property. We are puzzled to hear that there is no sofa in the room you stayed as all our rooms are furnished with at least one sofa. The Family 2 bedroom units are compact but value for the reasonable rate that is being charged. We do apologised...

Hastings, New Zealand
Reviewed 12 September 2016

Stayed in the two bedroom apartment with a spa, it had everything you can ask for. Comfortable beds, nice deck and a pool right outside the door with a spa. A quick walk to the restaurants. The parking was great right near your door.

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Helpful?
Thank Natalia A
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this review

Dear Natalia, Thank you for the wonderful review and we are happy to hear that you had a great stay with us. Your positive comments does go a long way to assist other guest when deciding to book our motel for their stay here in Taupo. Our location has always been a plus point for all our guest being located...

West Wyalong, Australia
Reviewed 12 September 2016 via mobile

We had one night to spend in Taupo and no idea where to stay. After a visit to the Information Centre (Rhonda was extremely lovely and helpful) we decided upon Le Chalet Suisse. We were pleasantly surprised when we checked in. The 2 story apartment was spotless and very well maintained. It seems to have been recently updated and pretty...

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Helpful?
Thank Emily P
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this review

Dear Emily, Thank you for such a wonderful review of our motel. It is always a pleasure to know that our guest like yourself had a wonderful experience and stay with us. Our rooms went through a minor refurbishment in 2014 and we have another one planned for some of the units next year. We hope and look forward to...

Brisbane, Australia
Reviewed 26 August 2016

We stayed here one night. It was a welcome relief to be able to cook our own dinner on the kitchen facilities in our room. The bedroom was a little cold as it was upstairs and there was only a small wall air conditioner downstairs. However it was comfortable with a spa bath as a bonus!

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Helpful?
Thank Lauren B
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this review

Dear Lauren, Thank you for the review and we are glad to hear that you had a wonderful stay with us. The bedroom do get a bit chilly during Taupo's wintry night but other than a heat pump downstairs to warm up the room, we do have a portable heater in the bedroom upstairs for our guest comfort. We hope...

Brisbane, Australia
Reviewed 18 August 2016 via mobile

5 of us fit very comfortably in a 3 bedroom apartment. The staff were very helpful and happy to recommend local places and give advice. Laundry is available on site for $10/load and is in walking distance to excellent local cafes, bars and supermarket

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Helpful?
Thank Michael D
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this review

Dear Michael, We are glad to hear that you had a wonderful stay at our motel. Our staff are certainly an asset and a credit to the establishment. The motel's location is prime for those seeking for accommodation that is within the proximity of town and yet with a view of the lake which is just a stone throw away....

Reviewed 30 July 2016 via mobile

We were there for a week and absolutely loved the room we were in. The rooms were spacious and just enough elements to cook on as well. Service was excellent. Walking distance to the town Centre. Definitely recommend staying here!

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Helpful?
Thank Kelly L
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this review

Dear Kelly, Its a pleasure to know that you had a wonderful stay with us. Your comments will go a long way to assist other travellers when seeking accommodation here in Taupo. We hope and look forward to welcome you back in the near future. Kind regards.

Reviewed 27 July 2016 via mobile

Setting off from Wellington I called to arrange late check-in, no problem. Sadly by vehicle crashed on the journey and Ken the owner insisted on collecting me from Taupo Emergency department, helped me find the pharmacy and drove me to my new overnight accommodation - the Suisse Chalet being fully booked. What wonderful service - truly appreciated - will be...

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Helpful?
Thank Matt C
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this review

Dear Matt, Its a blessing to know that you have recovered from the accident. Ken indeed is an amazing person and valuable member of our staff. He goes out of his way to assist the guest regardless of the time and day. We will certainly pass on your appreciation and compliments to him. We look forward to welcome you back...

Mableton, Georgia
Reviewed 26 July 2016

It was a last minute decision to stop at Taupo and we were lucky to get a room being a Friday night. They were booked out, as previous traveller pointed out parking was tight (we had a mini van) and we were very nervous. There was a king bed upstairs and 2 single bed downstairs. Stairs were really steep and...

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Helpful?
Thank Chui Wei M
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this review

Dear Chui Wei, Thank you for taking the time to provide us with some valuable feedback. For bigger vehicles like vans or vehicles with trailers, we do have lawn parking next to the motel. There is also portable gates available for the stairs which comes in very handy for families with young children. We do agree that there is a...

Auckland Region, New Zealand
Reviewed 25 July 2016 via mobile

Motel is off the main highway and an easy walk into town. Unit was clean and had all the essentials for our two night stay. We arrived early and they we able to let us into the room which was very welcome. As the unit we were in is two stories if you have young kids the stairs would be...

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Helpful?
Thank Matthew C
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this review

Dear Matthew, We are delighted to hear that you had a great stay with us. You should have advise us regarding the staircase as we do have portable gates that can be used for families with young children. We hope to welcome you back in the near future and hope you had a wonderful holiday here in NZ. Kind regards.

Moranbah, Australia
Reviewed 24 July 2016

Enjoyed our stay at the Le Chalet Suisse Motel in Taupo. We had an upstairs downstairs type town house arrangement with a self contained kitchenette. The motel owners were very accommodating. Car parking is tight and difficult if you have a larger vehicle. No shower upstairs in the main bathroom, just a spa so we didnt use it. The stairs...

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Helpful?
Thank BlueKazandMegan
LeChaletSuisseTaupo, Owner at Le Chalet Suisse Motel, responded to this review

Dear BlueKazandMegan, Thank you for the feedback and we are glad that you had an enjoyable stay with us. We do have rooms with larger staircase but regrettably not all the units are the same. We hope you had an enjoyable holiday and hope to see you back in Taupo one day. Kind regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located less than 100 metres from the lake and 3 minutes walk from restaurants, cafes, and shopping with a picturesque view of Lake Taupo and Mount Ruapehu from all guest rooms. Rooms include Studios (30sqm), 1 and 2 bedrooms (61sqm) with spa bath in some of the units and balcony on the first floor. Facility includes a heated spa pool, swimming pool, children's play area, BBQ facility, self-serviced launderette, and FREE WI-FI internet access throughout the motel. All rooms are fully self-contained. Seasonal, peak and special events rates apply. ... more   less 

Additional Information about Le Chalet Suisse Motel

Address: 3 Titiraupenga Street | PO Box 1381, Taupo 3330, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: $134 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Chalet Suisse Motel 4*
Number of rooms: 16
Reservation Options:
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Also Known As:
Le Chalet Suisse Hotel
Hotel Style:
#3 Spa Hotel in Taupo
#6 Business Hotel in Taupo
#8 Luxury Hotel in Taupo
#9 Family Hotel in Taupo
#16 Romantic Hotel in Taupo
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Questions & Answers

Here's what travellers have asked, with answers from Le Chalet Suisse Motel staff and other travellers.
4 questions
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5 months ago
Palmerston North, New Zealand
over a year ago
KL
over a year ago

See all questions (4)

Questions? Get answers from Le Chalet Suisse Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lake view is best”
 of 5 bubbles Nata0419, 12 Sep 2016 | Read review
“If you are a tall person I do not recommend this hotel as our bed was against a wall with an angled roof only a few inches above your head.”
 of 5 bubbles MrsBrannolte, 26 Aug 2016 | Read review
“I found deluxe 1-bedroom not functional (lots is space in the wrong places). Rooms directly facing the lake are noisier.”
 of 5 bubbles nataliaa324, 10 May 2016 | Read review
“Family Two-Bedroom Apartment with Lake View”
 of 5 bubbles MohamedAlJilani, 24 Apr 2016 | Read review
“One bed apartment well worth it, fully equipped and totally relaxing”
 of 5 bubbles Jhz52, 10 Mar 2016 | Read review
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