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Looks like a common problem with Falls Chateau, that is taking the money when booked and not on arrival as the add suggests. We booked late August for a stay late October and we had to add to the booking an extra adult for the...More
We booked through booking.com and it was supposed to be a pay on arrival booking with a generous cancellation policy.
They charged us the day after the booking was made but we had to cancel (which we did well within the required times).
The Falls Chateau at Taupo is the fancy home the name implies. The room we had was a cut-off section of this home, a full-sized living room, bedroom, ensuite. The ambience was of your own expansive home rather than a motel or accommodation suite. Had...More
I have read all the other complaints about this place and agree completely.
When we stayed there the heating was broken and there was no electric blanket on the bed we froze. WE could not sleep because we were so cold.
This is not a...More
We stayed at this place this weekend and it was a surprise birthday gift that my husband set up himself.
It says in the right up 5 Star and it is not at all, you go to pick up the key and the guy there...More
USD 73 - USD 94 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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