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Emerald Spa Motor Inn

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#14 of 93 Hotels in Rotorua
Certificate of Excellence
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347 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Wellington
Reviewed 1 week ago

The room we had was a two bedroom. Clean and tidy with large TV in lounge and smaller one in bedroom with Sky TV on both. Kitchen facility was very small and the overhead cupboards impeded using it other than to make a cup of tea. Cleaning the cups etc was difficult and awkward because it was difficult to get...

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Helpful?
Thank Harry90
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for your review of Emerald Spa Motor Inn. We are sorry you found the cupboards impeded your ability to wash dishes. The kitchen being in the lounge has never been an issue. Our showers are powered by gas water heaters and we are surprised the temperature fluctuated as there are more heaters than we need so that the...

Reviewed 1 week ago

Great Location only 10 mins walk to the centre of town, Great facilities, clean and comfortable and fantastic friendly staff. I dont normally make recommendations but with thsi place I would definitely recommend it to anyone traveling to Rotovegas

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Helpful?
Thank Dave W
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review Emerald Spa Motor Inn. It is great for us to read that our guests are happy with the quality of our premises and the managers who looked after you. Thank you for recommending us.

Reviewed 2 weeks ago

We are very happy to give a review in regards to your lovely complex, staff, facilities and service all done with ease and a smile. You looked after a lovely couple with two children for us and we really appreciate how well you took care of them. 5 stars to you and your staff. We appreciate all that you helped...

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Helpful?
Thank Karen R
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review. We have a fabulous team and our aim is to ensure our guests have a comfortable stay. We are very happy to hear they enjoyed their stay.

Whitianga, New Zealand
Reviewed 2 weeks ago

I stay here every time I visit Rotorua. Very comfortable and clean. Love the added bonus of an in room spa. Handy to town and attractions too. Staff are always friendly and helpful. Good value for price.

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Helpful?
Thank RabbitIsland
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for your review of Emerald Spa Motor Inn. We will be sure to keep doing what we do so you keep coming back.

Melbourne
Reviewed 3 weeks ago

Clean, comfortable & close to town. Had to change our itinerary & phoning a few days beforehand to ask if we could come a day earlier & also drop from 3 nights to 2 so we could fit another town in on our travels was not a hassle & Tania was very helpful with this. Both Tania & Gavin were...

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Helpful?
Thank Rosie B
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for your review of Emerald Spa Motor Inn. Great to hear Tania and Gavin looked after you and we look forward to hosting you next time you are in Rotorua.

Oregon
Reviewed 3 weeks ago

Loved the in room spas and the staff were very accommodating. The bed was very comfortable and rooms spotless. In room spas were a bonus and well received at the end of a long day touring around. Close to all the Roturua Attractions. Highly recommend.

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Helpful?
Thank TravelBound2016
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you very much for taking the time to review Emerald Spa Motor Inn. We can see by your review that we are making our guests feel comfortable here. We look forward to welcoming you back should you be in Rotorua again. Regards, Arnold & Chile

Hamilton, New Zealand
Reviewed 12 October 2016 via mobile

The couple that run the place were welcoming and friendly. We had no idea what to do with our weekend but they helped us plan some activities over a complimentary drink and were so helpful. The room was clean, everything perfectly folded and laid out. The only thing was no sockets near the bedroom mirror so while he was in...

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Helpful?
Thank kslice1
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review us. We are happy to hear you enjoyed your stay with us. We hope to host you again soon, as there is so much to experience in Rotorua.

Auckland
Reviewed 10 October 2016

Stayed at the Emerald Spa Motor Inn for the weekend. We were welcomed by friendly hosts who were very welcoming and helpful. The room was tidy and comfortable and the huge spa in the room was great!. Very close to the centre of town and within a short drive of all attractions. Would definitely recommend!

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Helpful?
Thank JaiMarie
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for your lovely review. We are very happy you enjoyed your stay with us and we look forward to hosting you soon, we hope next time you have better weather.

Reviewed 30 September 2016

Great place to stay, terrific spa. Cooking facilities were accessible. Wifi great. We needed to extend our stay by one day and it wasn't a problem. We will definitely be back. Shops are very close and a great restaurant close by,

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Helpful?
Thank Karen C
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Hi Karen, Thank you very much for your lovely review. We are glad you have enjoyed your stay with us. Rotorua has a lot to offer and it's a great place for a little break. We look forward to hosting you again some time. Best Regards, Chile

Reviewed 28 September 2016

Rooms were spacious, clean and neat. Service was very nice, the lady at the desk offered us discount vouchers for various local attractions which we were planning on visiting. Room had a spa in it. Parking was always available and the venue was easy to access off the main road.

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Helpful?
Thank Christian H
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Christian thank you for reviewing your stay with us here at Emerald Spa Motor Inn. It's good to see we are providing what our guests expect.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 

Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $148 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
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Also Known As:
Emerald Hotel Rotorua
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#12 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Spa Motor Inn staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Emerald Spa Motor Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Looking down on the pool was great - Family room”
 of 5 bubbles B5538BPkarenr, 20 Nov 2016 | Read review
“Request a room away from the stairs. Just gets a little bit noisy in the morning with people walking up and down.”
 of 5 bubbles JaiMarie, 9 Oct 2016 | Read review
“Plenty of space to move around”
 of 5 bubbles C9431LQkarenc, 29 Sep 2016 | Read review
“Rooms with SPA and mountain-view .......”
 of 5 bubbles 923saugatd, 15 Jun 2016 | Read review
“Spa room had great views of the race course”
 of 5 bubbles dippy_sal, 16 May 2016 | Read review
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