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Quest Rotorua Central

Travellers' Choice award winner
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1 room 2 adults 0 children
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Quest Rotorua Central
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675 Reviews from our TripAdvisor Community

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Showing 645: English reviews
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Brisbane, Australia
Reviewed yesterday NEWvia mobile

We stayed 2 nights at Quest Rotorua and would recommend it to anyone staying in the area. The apartment was modern and well presented and the concierge went out of his way to welcome us when we finally arrived late the first night. We'd happily stay there again

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Helpful?
Thank DBSawyer
Santa Rosa, California
Reviewed 3 days ago NEW

From the moment we entered and Zam greeted us, we knew we had chosen a great place to stay. Our room was large, clean and comfortable. The location was great too. All the staff were friendly and helpful.

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Helpful?
Thank vtracy707
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear vtracy707, Zam is thrilled to receive a special mention for her service. We appreciate your positive feedback and comments on the facilities and services at Quest Rotorua Central. We trust that you will enjoy your Kiwi experience and we wish you well till you are home safely in California. Kind Regards Colin Franchise Director

Wellington, New Zealand
Reviewed 5 days ago NEW

The accommodation and facilities were set to perfection and this had made our stay all the more enjoyable. The fact that the room and facilities were well beyond our expectations, made us regret staying with you for the one night. Definitely worth staying for a longer period. Just blown away by the friendly service and accommodation.

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Helpful?
Thank punjadeepapatricia
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear punjadeepapatricia, We are stoked that your first Trip Advisor review is on Quest Rotorua Central, going by your kind words, we are glad we inspired you to write a review. We hope to see you back from Wellington for more than one night, next time that you can escape the Capital City. If you are coming back in the...

Niagara Falls, Canada
Reviewed 1 week ago via mobile

First let me start with service. We were greeted by Zam she was lovely and very polite. She let me know all about where everything was nearby and even gave me a few coupons. Then there was Paul he was so helpful. He began by showing us to our room. He then explained how the aircon and TV worked. This...

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Helpful?
Thank Mark S
Colin M, Owner at Quest Rotorua Central, responded to this review

Hi Mark Thank you for your special mentions of Zam and Paul. Zam is relatively new in reception - so it is always a great confidence boost to get a special mention on Trip Advisor. Customer service is our number 1 focus - so we are thrilled that the team delivered. We trust that you had a great time in...

Brisbane, Australia
Reviewed 1 week ago

We recently stayed in the Quest Rotorua for 4 days and found the hotel to be the ideal place. The hotel is very clean and modern. The location is very central and in walking distance to restaurants, shops and supermarkets. The staff went above and beyond in helping us to find local attractions that we would enjoy and provided discount...

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Helpful?
Thank Paul Helen F
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Paul & Helen Great to read that you enjoyed the recommendations of the team at Quest. There are plenty of fun activities in Rotorua and we have many discounts to assist. Any stay at Quest Rotorua Central - will offer a central location and modern facilities We hope to see you this side of the Tasman in the near...

Washington DC, District of Columbia
Reviewed 1 week ago

We booked a Studio King and it was spacious enough for two adults and a child. The room came equipped with a kitchenette, medium size fridge, small dining table, a desk, and two lounging chairs. There was also a washer and dryer in the room which came in handy. We were pleasantly surprised upon checking in. Staff were welcoming, friendly,...

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Helpful?
Thank tags94
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Tags94 Customer satisfaction is our number one motivator - so such positive feedback helps us thrive. We appreciate you taking the time to share your feedback with the Trip Advisor community. We trust that you had a great time in New Zealand and wish you well for a safe journey back to the States. Kind Regards Colin Franchise Director

Reviewed 1 week ago via mobile

This place is great on so many fronts. The central location makes it very handy and accessible to "eat street" and many other local attractions. The owners and staff here are very friendly and helpful. The apartments were impeccably presented with fresh furnishings and very generous in size.

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Helpful?
Thank Ken S
Colin M, Owner at Quest Rotorua Central, responded to this review

Hi Ken, Thank you for your glowing review. It is great to read that you enjoyed our central location, modern facilities and excellent service. We hope that it is not too long between visits. Kind Regards Colin Franchise Director

Cary, North Carolina
Reviewed 2 weeks ago

We were 3 couples (1 executive studio, 1 studio apartment, and 1 1-bedroom apartment) and this is the place to stay while visiting Rotorua. Each apartment is clean, modern, comfortable. They each have a kitchenette and their own washer/dryer (a lifesaver!). Parking is available onsite. This is located in downtown Rotorua within 5-10 minute walk of tons of shopping and...

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Helpful?
Thank haylaura
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear haylaura We are thrilled to have received such positive feedback from your group. Its funny how important a washing machine and dryer can be while travelling. Its great that you enjoyed the central location, room facilities and high standard of cleanliness. We wish you well for your travels, till you are home safely. Kind Regards Colin Franchise Director

Reviewed 2 weeks ago

We Stay in Rotorua for business every week and have done the whole hotel circuit to find the best hotel in Rotorua and I have to say The Quest Rotorua Central is it. Not one issue in over 10 different stays. The rooms are exceptionally clean and comfortable along with the rest of the hotel and the free movies are...

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Helpful?
Thank Phone L
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Phone L We thank you for your regular custom and kind feedback. Its great that we have been able to accommodate you during your business trips to Rotorua. We hope it is not too long till we see you again. Kind Regards Colin Franchise Director

Melbourne, Australia
Reviewed 2 weeks ago

Our apartment was on the 3rd floor near the back of the building and so was very quiet which suited us well.The apartment is not spacious but has all "mod. cons" and is comfortable, clean and in good condition. The kitchen was more than adequate for our needs and the bathroom has a washer and dryer. All the staff we...

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Helpful?
Thank saladi
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Saladi, Thank you for taking the time to post your feedback, this is appreciated. Lovely to read you enjoyed your stay and found the apartment comfortable for your needs. Our staff do enjoy looking after our guests and ensuring they make the most of their time in Rotorua. Yes our undercover and secure car parks are tight and recommended...

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Quest Rotorua Central opened in November 2012 and is conveniently positioned in the heart of Rotorua's CBD. Centrally located to enjoy local restaurants and bars, shops and activities we are 550m to the Polynesian Spa and about 1km to the Lakefront. All apartments are self-contained with laundry and kitchen facilities including hobs, dishwashers, microwaves / ovens and fridges. The Executive Apartments boast a private balcony and relaxing Hot Tub- ideal to soak in after a day of adventure. ... more   less 

Additional Information about Quest Rotorua Central

Address: 1192 Hinemoa Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $171 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Rotorua Central 4.5*
Number of rooms: 36
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Quest Rotorua Central staff and other travellers.
16 questions
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Christiana, Tennessee
14 days ago
Auckland, New Zealand
27 days ago
Torrance, California
Louisville, Kentucky

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Questions? Get answers from Quest Rotorua Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book a car park before you arrive, as parking is scarce in the area.”
punjadeepapatricia, 24 Apr 2017 | Read review
“Room 201 is the pick of the rooms! Corner apartment with spa on the Balcony!”
LUXE_Aus, 6 Apr 2017 | Read review
“I'm a very light sleeper. No problem being next to an elevator or facing the front. Very quiet.”
LaraK15, 22 Mar 2017 | Read review
“Some rooms may have a spa”
Kenya_J121, 2 Mar 2017 | Read review
“Our room 201 - did get some lift noise and people noise entering/exiting lift”
585annef, 1 Mar 2017 | Read review
5 of 5