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Cleveland Thermal Motel

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#11 of 93 Hotels in Rotorua
Certificate of Excellence
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1 room 2 adults 0 children
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Cleveland Thermal Motel
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529 Reviews from our TripAdvisor Community

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Showing 501: English reviews
Kaiapoi
Reviewed 5 weeks ago

Love the new owners very friendly and helpful enjoyed our stay look forward to returning in the future very handy to everything to walk or drive the pool was also fantastic , would be great if there was 2 fans one in each room

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Helpful?
Thank cherylrobb
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Thank you very much. We take great pleasure in making your stay as comfortable as possible. We are very lucky with our close proximity to most places in Rotorua means more time to enjoy the beautiful scenary and sights around Rotorua. Awesome feedback about the fans due to the hot summer. We do have extra's, so if you need a...

Papamoa, New Zealand
Reviewed 5 weeks ago via mobile

Friendly host - Shelley thank you. Clean, spacious and comfortable. Prob the best bed we have ever slept in away from home. Great location and very good price. Will definitely be staying here again. Oh and movie selection and wifi is excellent.

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Helpful?
Thank PaulineandChris2014
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Our pleasure, it was great hosting you here! We are lucky with the size of the rooms. They sure are big! Location is a great thing for our guests. Being close to town, Kuirau Park, and a lot of the attractractions around Rotorua make it easy and convenient for the guests when they stay with us. The beds are sure...

Pompano Beach, Florida
Reviewed 15 February 2017

I would recommend to friends Helpful managers, room is large and kitchen available, near a park and a comfortable walk to restaurants & stores. Outdoor pool and hot tub available. has wi fi and tv with many channels. Comfortable beds

Review collected in partnership with this hotel
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Helpful?
Thank Janet E P
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Thank you for the response and recommendation. We get great pleasure at being able to assist, be it directions/recommendations of restauants to visit, places to see or things to do. Being close to town sure is a great drawcard for us, as well as the closeness to Kuirau Park which is a short 400 metre (1200feet) walk down the road....

Auckland, New Zealand
Reviewed 7 February 2017

The new hosts Tim and Shelley have an obvious enthusiasm for the hospitality industry. Their first hand knowledge of the local tourist attractions helped us make the most of our stay in Rotorua and see all the things we wanted to in the short time we had. The rooms and facilities are well maintained and clean. The heated swimming pool...

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Helpful?
Thank Steve65NZ
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Thank you for the response. We get great satisfaction and enjoyment in being able to make your stay with us enjoyable through knowledge and experience. The team here take a lot of pride in ensuring the premises is clean and tidy for when you arrive, and having the pools sures makes it that little bit easier for you after a...

Auckland
Reviewed 7 February 2017

My family and I thoroughly enjoyed our stay at the Cleveland Thermal Resort. Our room was clean and comfortable perfectly situated close to the outdoor pool area. Staff were very helpful and friendly, we will definitely be back to stay for our next trip to Rotorua

Review collected in partnership with this hotel
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Helpful?
Thank aroham2017
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Thank you for the response. The team here at the Cleveland take great pleasure in ensuring your room is clean and tidy for your arrival and it is pleasing to hear you enjoyed your stay with us. We look forward to seeing you on your next trip to Rotorua.

Paraparaumu, New Zealand
Reviewed 7 February 2017

I would stay in this motel again. Good for families and very close to everything. Having young children the pool was a great facility. Staff very friendly. The mineral pool could have been hotter but I am not to sure how it worked and I didn't ask but I will next time I stay.

Review collected in partnership with this hotel
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Helpful?
Thank sammybrenda
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Thank you for the response. We love having children here enjoying themselves. Happy children makes for happy parents we think! Location is fantastic, close to town and close to most of the attractions. The mineral pools are kept between 38-41 degrees celcius. As the water refreshes itself, more hot water flows into the pool and the pool steadily heats up....

Auckland, New Zealand
Reviewed 6 February 2017

The boys and I had a great time. The rooms were very clean and had lovely beds, couldn't fault anything. The service was very friendly and helpful. I will be back with friends in June. Carry on with great job.

Review collected in partnership with this hotel
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Helpful?
Thank linda312017
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Thank you for staying with us at the Cleveland. Great to see that you all had such a good time and that the service was excellent. The beds are so comforatble. We have had such good feedback on them and great to see people feel the same way we do. See you in June.

Langley
Reviewed 6 February 2017

We enjoyed our 2 nights at The Cleveland. The room was clean and comfortable. The couple that manages the property went out of their way to make our stay even more enjoyable. They provided us with a full tour and understanding of the room. More importantly, they provided us with great insight on the local "Things of Interest". Many thanks...

Review collected in partnership with this hotel
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Helpful?
Thank Whidbeydonk
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Excellent to see that our team made your stay all the more enjoyable. We take great pleasure in ensuring the room is of a high standard for when you arrive and the team provide you with as much information as possible so that you can spend your time enjoying the many attractions and scenery here in Rotorua. Look forward to...

Rotorua
Reviewed 6 February 2017

thankyou for the best 2 days family enjoyed it would definately recommend to family and friends. The rooms were so comfortable. had everything we needed. thankyou for being such caring people to mu family and i

Review collected in partnership with this hotel
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Helpful?
Thank G6937ADmichelleh
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Thank you for staying. We take great pleasure in ensuring your have a wonderful stay while you are here with us. Hearing that your family had such a great time means a lot to us. We look forward to seeing you again.

Christchurch, New Zealand
Reviewed 4 February 2017

Loved this place! Stayed for 8 nights in a one bedroom unit. Very comfortable and clean unit with everything we needed. The facilities and environment at the motel meant that we were happy to use the BBQ and eat in most nights. Spent hours in the pool which was a consistent 34 - 35 degrees and teenagers made good use...

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Helpful?
Thank Cathy255118
ShelleyTim, Manager at Cleveland Thermal Motel, responded to this review

Thank you for staying with us. We loved hosting you for your stay and loved watching the family make great use of the facities on site (inlcuding the free unlimted wifi!) The bbq's, picnic tables and pool have certainly proved to be popular this summer and we are very happy that you made a great use of them during your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to Econo Lodge Cleveland. Econo Lodge Cleveland is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. Econo Lodge Cleveland is an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in over 2 acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make Econo Lodge Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too. ... more   less 

Additional Information about Cleveland Thermal Motel

Address: 113-119 Lake Road, Rotorua 3010, New Zealand (Formerly The Cleveland Thermal Resort)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $114 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cleveland Thermal Motel 3*
Number of rooms: 31
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Also Known As:
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Hotel Style:
#8 Best Value Hotel in Rotorua
#13 Family Hotel in Rotorua
#15 Romantic Hotel in Rotorua
#16 Business Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Thermal Motel staff and other travellers.
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Questions? Get answers from Cleveland Thermal Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room with a separate lounge and kitchen”
 of 5 bubbles jeemuz10, 22 Mar 2017 | Read review
“We had a frount room,which was very quiet, you'd need to ask for a room down-stairs if required.”
 of 5 bubbles 12charlesc, 20 Mar 2017 | Read review
“Request a room at the back - I imagine the rooms at the front get road noise and they are basically on the car park.”
 of 5 bubbles Stephirey, 26 Feb 2017 | Read review
“One bedroom units are at the back and very quiet. Adjoin play / BBQ area”
 of 5 bubbles Cathy255118, 4 Feb 2017 | Read review
“Bring own towels for pools as other than the room towels which was advised not to be used at the pool, you can hire some towels from office for $2 (I think) for the duration of your stay. Other than that the room was tidy and comfortable.”
 of 5 bubbles 145alexw, 30 Jan 2017 | Read review
5 of 5