We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
11/06/2017 12/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Cleveland Thermal Motel

    113-119 Lake Road, Rotorua 3010, New Zealand
    Save
    Savings alert: 18% below average rate
    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 98*
          USD 87*
          Great Deal
          USD 98*
          USD 98*
          Traveller (22)
          Room & Suite (13)
          Pool & Beach (6)
          Silver Fern Rotorua - Accommodation and Spa
          984 reviews
          #5 of 92 hotels in Rotorua
           
          Quest Rotorua Central
          685 reviews
          #1 of 92 hotels in Rotorua
           
          Sport of Kings Motel
          1,216 reviews
          #2 of 92 hotels in Rotorua
           
          Arista of Rotorua
          852 reviews
          #3 of 92 hotels in Rotorua
           
          Overview
          • Excellent55%
          • Very good34%
          • Average7%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “econo lodge” (41 reviews)
          “heated pool” (34 reviews)
          “great pool” (9 reviews)
          Free Wifi
          Free Parking
          Breakfast Available
          Pool
          Non-Smoking Hotel
          Family Rooms
          Kitchenette
          Accessible rooms
          Laundry Service
          Self-Serve Laundry
          Babysitting
          3.0 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Silver Fern Rotorua - Accommodation and Spa
          984 reviews
          #5 of 92 hotels in Rotorua
           
          Quest Rotorua Central
          685 reviews
          #1 of 92 hotels in Rotorua
           
          Sport of Kings Motel
          1,216 reviews
          #2 of 92 hotels in Rotorua
           
          Arista of Rotorua
          852 reviews
          #3 of 92 hotels in Rotorua
           
          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from USD 87.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Rotorua hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "f30014bd0f7b4b4a9f9f16eeecfcfebb", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302067,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79854818],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":6,"year":2017},"checkout":{"day":12,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":87,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"f30014bd0f7b4b4a9f9f16eeecfcfebb","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":98,"lowestMetaPrice":87,"additionalPartner":false,"highestMetaPriceDisplay":98,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":98,"lowestMetaPrice":87,"highestMetaPriceDisplay":98,"hotelName":"Cleveland Thermal Motel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImYzMDAxNGJkMGY3YjRiNGE5ZjlmMTZlZWVjZmNmZWJiIiwiQUlLIjoiMWU2NjVjZGU4NmU5NDhkZWJiOGM0YTZkMTNkY2ZjODcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "11/06/2017", "checkOut": "12/06/2017", "lowestPrice": "USD 87", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79854818":"AgodaIB","109249592":"HotelsCom2IB","79484295":"CheapTicketsEWS","78925659":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (555)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 555 reviews

          Reviewed 3 days ago via mobile

          Totally misleading ad. Lets start with a positive note...host are excellent great service. The only issue i had was TLC place is not good for family specially if you have kids. In my case i had 10 months boy and 3 year old boy. Carpet...More

          Thank Unique D
          Response from ShelleyTim, Manager at Cleveland Thermal Motel

          Thank you for your review. We are so sorry that our team did not meet your expectations and that our team failed you and your family. Normally families love staying with us and love bringing the kids here. To hear that you did not saddens...More

          Reviewed 6 days ago

          Excellent service and lady in office was very helpful in recommending restaurants and entertainment in the Rotorua area, much appreciated, including calling a restaurant and making a booking for us, also arranging for a taxi to pick us up.More

          Thank carmelb866
          Response from ShelleyTim, Manager at Cleveland Thermal Motel

          Hi Carmel, Thank you for your respsonse. The team here take great pride and going that extra mile in providing up to date advice on where to go, what to do or where to eat or making bookings for our guests. Having a great rapport...More

          Reviewed 1 week ago

          Enjoyed stay. Owners very helpful and welcoming. Unit was warm, very clean & tidy - older style. Bed was super comfortable - had a great sleep. Happy to stay there again. Nice large outside hot pool & under cover mineral pools.More

          Thank EldonRoberts
          Response from ShelleyTim, Manager at Cleveland Thermal Motel

          It is good to hear that the team provided you with such good service, it is something that we pride ourselves on here at the Cleveland! The motel is undergoing in the process of being upgraded. Watch out for pictures on both our website and...More

          Reviewed 1 week ago

          We arrived late, but we're greeted with a very warm welcome from the team at the motel We were down for a meeting, we enjoyed the stay that much we decided to book another night. We have stayed in motels around new zealand and rate...More

          Thank rangishilux
          Response from ShelleyTim, Manager at Cleveland Thermal Motel

          Hi Jos, It was great seeing you, and thank you for extending your stay. We sure enjoyed hosting you here at The Cleveland. Late night check in's are not a problem with us as long as we have prior warning so that we can either...More

          Reviewed 1 week ago

          Great hosts, no complications, free wifi - didn't use the facilities as only there one night, but 3 hot pools. The motel is central, on the way into Rotorua if coming from Auckland. Only 2 minutes from the centre of town.More

          Thank TonyFalkenstein
          Response from ShelleyTim, Manager at Cleveland Thermal Motel

          Hi Tony, Thank you for the review, it is certainly appreciated. We are constantly reviewing our processes and procedures to ensure that the check in and check out process is as smooth and easy for the guests as possible. The FREE UNLIMITED wifi is a...More

          Silver Fern Rotorua - Accommodation and Spa
          984 reviews
          #5 of 92 hotels in Rotorua
           
          Quest Rotorua Central
          685 reviews
          #1 of 92 hotels in Rotorua
           
          Sport of Kings Motel
          1,216 reviews
          #2 of 92 hotels in Rotorua
           
          Arista of Rotorua
          852 reviews
          #3 of 92 hotels in Rotorua
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Laundry Service
          • Self-Serve Laundry
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          Details
          • Price range
          • USD 84 - USD 159 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #13 Family Hotel in Rotorua
          • #15 Romantic Hotel in Rotorua
          • #16 Business Hotel in Rotorua
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 31
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Hotwire, Priceline, Orbitz, Agoda, Cheap Tickets, Cancelon, TripOnline SA and Evoline ltd so you can book your Cleveland Thermal Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • New Zealand >
          • North Island >
          • Bay of Plenty Region >
          • Rotorua District >
          • Rotorua
          • Also Known As
          • Cleveland Hotel Rotorua ,
          • Cleveland Motel Rotorua
          Add Photo Photos
          Traveller (22)
          Room & Suite (13)
          Pool & Beach (6)
          Dining (2)
          Hotel & Grounds (24)
          Family and Play Areas (2)
          Nearby
          Red Rock Thermal Motel
          277 reviews
          .09 km away
           
          Bella Vista Motel
          261 reviews
          .22 km away
           
          Cosy Cottage Thermal Holiday Park Rotorua
          247 reviews
          .38 km away
           
          Lake Rotorua Hotel
          235 reviews
          .18 km away
           
          Nearby Restaurants
          Pizzeria Imperfetto
          237 reviews
          1.20 km away
          Atticus Finch
          738 reviews
          1.21 km away
          Picnic Cafe
          523 reviews
          1.15 km away
          Leonardo's Pure Italian
          971 reviews
          1.19 km away
          Nearby Attractions
          Kuirau Park
          739 reviews
          .49 km away
          Lake Rotorua
          831 reviews
          1.14 km away
          Eat Street
          517 reviews
          1.22 km away
          St. Faith's Anglican Church
          202 reviews
          .77 km away
          Questions & AnswersAsk a question
          Sergio P
          do you have facilities to store Mountain bikes?
          26 January 2017|
          Answer
          Response from ShelleyTim | Property representative |
          Good Evening Sergio, YEs we have lockable facilities for mountain bikes.
          0
          Votes
          Jowee J
          Are the rooms air-conditioned?
          15 January 2017|
          Answer Show all 2 answers
          Response from ShelleyTim | Property representative |
          Our Motel does not have air conditioning at present - only fans in the room.
          0
          Votes
          Murray34a
          If we book for three adults are we in seperate rooms? Ie one couple and one single lady?
          9 September 2016|
          Answer
          Response from BrijGurm | Property representative |
          Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1... More
          1
          Vote
          Room Tips
          "Hotel rooms offer movies on demand which need to be paid for unless booked directly through the hotel."
          Read review
          "Away from road. A bit noisy."
          Read review
          "Fantastic location, decent sized rooms and comfortable and clean beds:-)"
          Read review
          "We had a room with a separate lounge and kitchen"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing