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Novotel Rotorua Lakeside

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2,243 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Rotorua Lakeside
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Showing 2,110: English reviews
West Auckland, United Kingdom
Reviewed 22 December 2013

Lovely hotel in a great location. Very clean and staff were friendly and professional. Loved the use of the Thermal Pools!!! Only complaint would be the additional layer on the mattress makes the bed too soft, personally we felt it was un-necessary! Happy to recommend.

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Helpful?
Thank Sadiev2013
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Hi Sadiev2013 Thanks for the great review, your comments are most appreciated and will be passed on to the staff. Regards Ian

London
Reviewed 22 December 2013

Excellent hotel with lovely views of the lake. Large clean room with very comfortable bed. Fabulous breakfast with lots of choices. Made use of the spa which again was brilliant and helped us unwind after a long journey from Auckland. Very friendly and helpful staff. Only downside was the price of the internet, although you could log on for half...

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Thank Julie W
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Hi Julie W Thanks for the great review, your comments are most appreciated and will be passed on to the staff. Regards Ian

Hamilton & Waikato Region, New Zealand
Reviewed 20 December 2013

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Thank valedAuckland
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Singapore, Singapore
Reviewed 18 December 2013

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Thank Jeremy T
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Brisbane, Australia
Reviewed 18 December 2013

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Thank Rebecca B
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Putaruru, New Zealand
Reviewed 13 December 2013

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Thank Trevor F
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Sydney, Australia
Reviewed 11 December 2013

Very nice decent sized rooms Restaurant was good with glass windows for a nice view outside Great location to walk to lake or local free park with thermal activity Bring your swimmers they have thermal pool and mineral spas

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Thank MelindaMahrs
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear MelindaMahrs Thanks for the review about your recent stay with us, your comments were fantastic. Look forward to having you back. Regards Ian Shipman

Northern Brisbane
Reviewed 10 December 2013

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Thank accomodationreview
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

San Diego, California
Reviewed 10 December 2013

Traveling solo on a suddenly planned trip, I was thankful for the great recommendations made by the front desk staff. They even made suggestions for activities in a town about an hour away which proved to be perfect additions for my trip. The property is modern and clean and perfectly located across from a strip of restaurants on one side...

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Thank VinceTrav
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear VinceTrav Thanks for the review your comments are appreciated. Regards Ian Shipman

Luton, United Kingdom
Reviewed 9 December 2013

Some free parking at the front of the hotel and in the road outside. Checkin was a trial as both of our credit cards were declined for no obvious reason - have had absolutely no problems with them anywhere else in New Zealand. Eventually we found a card which worked. The room was ok, with adequate safe for laptop, coffee...

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1Thank astronomer-at-large
Ian S, Manager at Novotel Rotorua Lakeside, responded to this review

Dear astronomer-at-large Thank you for taking the time to the review the property, feedback good or bad is an essential part of our business. Clearly we did not meet you expectations on this occasion and for that I apologize. Rotorua in a high demand tourist destination particularly over the summer season hence the large groups you refer to, however that...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Novotel Rotorua Lakeside is ideally situated near the shores of lake Rotorua and withing meters of the CBD and restaurant sector.. The hotel has 199 modern, spacious accommodation rooms, some with stunning lake views, including 11 suites and the prestigious Royal suite. All bedrooms have either a king or two double beds, en-suite with shower over bath, mini bars and safes. Guests also have access to our fully equipped gym, indoor heated pool and geothermal plunge pools. Atlas cafe and restaurant is open all year round, serving guests and visitors from the extensive buffet and ala-carte dining. Our Hotel bar Clarke's is the perfect place to relax and enjoy a drink fireside or catch up with friends over a shared platter on our outdoor courtyard. ... more   less 

Additional Information about Novotel Rotorua Lakeside

Address: Lake End Tutanekai Street, Rotorua 3215, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $165 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Rotorua Lakeside 4.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Novotel Rotorua Lakeside Hotel Rotorua
Accor Rotorua Lakeside
Rotorua Novotel
Hotel Style:
#15 Luxury Hotel in Rotorua
#15 Business Hotel in Rotorua
#25 Family Hotel in Rotorua
#33 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Rotorua Lakeside staff and other travellers.
8 questions
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Adelaide, South Australia, Australia
Phoenix, Arizona
1 month ago
Auckland, Auckland, New Zealand
9 months ago
Tauranga, New Zealand
over a year ago

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Questions? Get answers from Novotel Rotorua Lakeside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book in advance and request the hotel for what kind of room you prefer.”
 of 5 bubbles abhishekmarines, 6 Dec 2016 | Read review
“Quiet floors. Great ocean views”
 of 5 bubbles genab2015, 4 Dec 2016 | Read review
“higher floors facing the lake”
 of 5 bubbles lcksyd, 30 Nov 2016 | Read review
“Lovely lake views from higher floors”
 of 5 bubbles madtravel-with-4kids, 26 Nov 2016 | Read review
“Want a lake view room.”
 of 5 bubbles motorbodies, 15 Nov 2016 | Read review
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