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Distinction Rotorua Hotel & Conference Centre

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Distinction Rotorua Hotel & Conference Centre
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407 Reviews from our TripAdvisor Community

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Showing 388: English reviews
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rotorua
Reviewed 2 weeks ago

Lovely setting alongside pool, very healthy menu but the. special stew is delicious,excellent coffee and nice decor.plenty of parking with a great quality gift shop alongside the menu is extensive and the waitress helpful in your choice of food.just a short trip from the city centre a nice quiet oasis in a busy city

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Helpful?
Thank tikitapu
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

We are so pleased to read you enjoyed your time at Distinction and the restaurant and food options, tikitapu. Thank you for staying with Distinction and we look forward to you visiting with us again.

Limerick, Ireland
Reviewed 2 weeks ago

This hotel is very convenient for all attractions in Rotorua. It has all the amenities you may need including a couple of nice restaurants. The staff are fantastic and always willing to help. I had a bad experience in one room and so reported it to the reception and they moved me immediately and without any fuss into a suite!...

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Helpful?
Thank Darren_R_Beckett
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Thank you Darren, your feedback is appreciated. And constructive. We will look to improve areas we can. We do hope we will see you again.

New Plymouth, New Zealand
Reviewed 3 weeks ago via mobile

stayed at the hotel for one night on a work conference , enjoyed my stay. Had an enjoyable drink at the bar and yummy dinner at the pavillion. Staff are friendly and helpful. Rooms are tidy and clean - air conditioning was very much appreciated though was quite noisey! great meals and prompt room service. Would definately come back.

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Helpful?
Thank Tessnjosh
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Thank you Tessnjosh, for taking the time to place your thoughts and feedback online. Trust your conference was productive. It's great to read that you enjoyed some of our restaurants and bar whilst at the hotel. Thank you for choosing Distinction.

auckland
Reviewed 3 weeks ago

I love reading reviews where people pick on the tiniest most pettiest points which really have no bearing on your visit! I find them entertaining rather than helpful. Hopefully I can summarize my visit with points which are valid and expected for this price point. Firstly the staff. You can't really fault them. They are friendly, professional and always smiling....

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Helpful?
Thank matu64
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

And I loved reading the intro to your feedback. Thank you for your comments and taking the time to place them online. They are valid and areas will be addressed. Thank you for staying with us and we hope to welcome you back again.

Auckland Region, New Zealand
Reviewed 3 weeks ago via mobile

Had to find accomadation quick as my plans had changed , checked in at 1130pm absolutely no hassles within 5mins I was in my suite very big a spacious 2 queen beds bathroom tv desk etc. when I woke up in the morning I realized there was a beautiful elegant little balcony off my room looking into a heated pool...

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Helpful?
Thank zarahenkel
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Always great to read such fabulous comments regarding our team. And glad to read that your stay although not planned was enjoyable to service expectations were as they should be. We look forward to welcoming you any time day or night. Till then, safe travels

Sunnyvale, California
Reviewed 4 weeks ago

Distinction Rotorua Hotel is just an average place; it is not great but it is not bad. The breakfasts are OK; but not special If you are going to Rotorua and can get a good price at this hotel, then OK.

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Helpful?
Thank Robert H
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Thank you for your feedback Robert H. Our apologies you felt the hotel was only average and our breakfast which has the largest selection in Rotorua was not special. Thank you for staying with us.

Reviewed 4 weeks ago via mobile

Went for high tea Sunday 26th. Great atmosphere. Staff were friendly. The high tea : club sandwiches . hot scones, cream and jam. Cape Red Roobos tea. Flat white coffee. Cost ?? Ring and book. You will be very surprised. We go on average twice a month. RECOMMEND.

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Helpful?
Thank Chris R
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Chris R, thank you for recommending our High Tea in our Pavilion Restaurant and for being frequent guests in our garden setting restaurant. We look forward to your continued visit. I sure the team know you well.

Reviewed 21 March 2017 via mobile

I stayed here for one night and am not impressed. The room is very dated and has no air conditioning. The deadbolt on the door doesn't work. I was in a room near reception and the road traffic noise was loud. There is also only 2 sky channels on the TV + Freeview. None of the facilities were explained to...

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Helpful?
Thank CoffeePlease2003
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora CoffeePlease2003, thanks for your feedback on your recent stay, we appreciate you taking the time to let us know your thoughts. A further discussion on them will be had internally. Safe travels

Invercargill
Reviewed 13 March 2017

This was a lovely hotel to have a conference in.... Very good facilities and lovely outdoor area with pools. Unfortunately we were not made aware of this and unable to make best use of but still a lovely hotel.... Breakfast included in room price and had an excellent choice of food and service. Lovely shop within hotel with very friendly...

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Helpful?
Thank Stacie D
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Thank you for your comments Stacie D. Our team normally advise regarding the facilities on check in, we will re-visit that procedure. Glad you enjoyed the other areas of the hotel during your conference.

Altona, Australia
Reviewed 13 March 2017

Booked by our travel agent at a hefty price our stipulation was a room suitable for a wheelchair. On arrival we were shown to our room on the ground floor which was somewhat dated, tired and hot. Adjacent to the main entrance access to the balcony was via a sliding door, required to be left open for fresh air but...

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Helpful?
Thank ash139
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Yes ash139, there seemed to be a few concerns with your stay and we are very apologetic for that. Perhaps another hotel in Rotorua with more modern disabled facilities would better suit your needs on your next visit to town. Again our apologies.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Distinction Rotorua Hotel & Conference Centre

Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $137 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua
Hotel Style:
#26 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Distinction Rotorua Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Distinction Rotorua Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite in room 314 is lovely, spacious and airy.”
Darren_R_Beckett, 6 Apr 2017 | Read review
“Delux King rooms haven't been updated yet.”
matu64, 1 Apr 2017 | Read review
“noisy ground floor, only one working lift”
ash139, 12 Mar 2017 | Read review
“Upper floors facing south have nice views.”
  • View from room
  • Inside room
jeffr415, 11 Mar 2017 | Read review
“Choose GF room”
JohnnnyBGood, 2 Jan 2017 | Read review
5 of 5