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    Copthorne Hotel Rotorua

    Fenton St, Rotorua, New Zealand
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    01/10/2017 02/10/2017
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    USD 107*USD 129*
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    Traveller (58)
    Room & Suite (29)
    Dining (6)
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    Overview
    • Excellent8%
    • Very good25%
    • Average34%
    • Poor18%
    • Terrible15%
    13 Aug 2017
    “Restaurant Visit”
    17 Jun 2017
    “Was ok”
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Quest Rotorua Central
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (323)
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    141 - 145 of 308 reviews

    Reviewed 10 March 2014

    We checked into our SUPERIOR ROOM for a stay of 7 nights. After 30 minutes went to reception to check that we were actually checked into the right room. We were told we in the correct room. At the very least we thought we would...More

    Thank Sheree H
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 21 March 2014

    Thank you for your review. I was disappointed to hear the hotel was not what you expected although the booking was done on your behalf by the organizor. However I thnak you for your feedback and would suggest a motel would best suit your needs...More

    Reviewed 6 March 2014

    Since the hotel address did not have a number other than Fenton Street, we drove about the entire length of the street before we found it. When we checked in, we were given an upgrade to the top floor. We were so happy, until we...More

    Thank itchfoot
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 21 March 2014

    Thank you for your feedback. Our non smoking policy is very hard to police although we do our upmost to control this. I was pleased to read you did enjoy some of the facilities of the hotel although our location did not quite suit your...More

    Reviewed 1 February 2014

    We have spent 2 nights in this hotel. Very disapointing if you are in the old bulding. Swimming pool not entertaining, and sauna-spa closed. Good to stay for a night, but not more. We will not return there anyway!More

    1  Thank Gaby21700
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 3 February 2014

    Thank you for your review. We do acknowledge areas of our hotel are dated and we do plan a mini refurbishment this year. I have addressed the gym cleanliness with our housekeeping team as a lapse in standards is very concerning. I appreciate your feedback...More

    Reviewed 17 January 2014 via mobile

    Front desk isn't too friendly except for one lady who always greeted us as we passed by. Group of 8 stayed here in different superior rooms which are very basic and should be renamed. Carpet is old and could do with revamp, same with the...More

    Thank CappyRai
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 3 February 2014

    Thank you for your review. We are planning a refurbishment in the hotel early this year which should bring a noticable change to our standard rooms. I will address the food quality with our chef as we do pride ourselves on our selection of food....More

    Reviewed 8 January 2014

    We stayed as got a good deal on wot if.com. The tarrif was $110 including a $50 food/beverage credit. It was actually really good ! Decor a little tired, but lovely pool that opens at 7am...perfect for the kids and the staff changed our room...More

    Thank Pip L
    Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 13 January 2014

    Thank you for your feedback. I was very pleased to read we delivered a good level of service and that the promotional offer we are running suited your budget and needs. We hope we have the pleasure of hosting your family and yourself in the...More

    Quest Rotorua Central
    717 reviews
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    Sport of Kings Motel
    1,245 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • USD 76 - USD 147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Luxury Hotel in Rotorua
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, TripOnline SA, Travelocity, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your Copthorne Hotel Rotorua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Bay of Plenty Region >
    • Rotorua District >
    • Rotorua
    • Also Known As
    • Rotorua Kingsgate Hotel
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    Traveller (58)
    Room & Suite (29)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (41)
    Bathroom (6)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
    Nearby
    Regal Palms 5 Star City Resort
    475 reviews
    .16 km away
     
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    .28 km away
     
    Quest Rotorua Central
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    1.82 km away
     
    Holiday Inn Rotorua
    858 reviews
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Winia R
    29 May 2017|
    AnswerShow all 3 answers
    Response from Theresa M | Property representative |
    It is a full buffet breakfast but please contact the hotel directly if you would like a menu. Thank you
    0
    Votes
    Califdan69
    6 January 2017|
    Answer
    Response from TMRussel | Reviewed this property |
    I only saw dry cleaning services available so but sure about a public laundry. Enjoy.
    0
    Votes
    Room Tips
    "As this hotel is on a main road all the rooms facing the road are noisy, no double glazing."
    Read review
    "Wouldn't stay here"
    Read review
    "Wait until they update hotel"
    Read review
    "Bottom floors have nice seating area right outside the room."
    Read review
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