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    Copthorne Hotel Rotorua

    Fenton St, Rotorua, New Zealand
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          USD 101*
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          Traveller (55)
          Room & Suite (29)
          Dining (6)
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          Overview
          • Excellent8%
          • Very good26%
          • Average34%
          • Poor18%
          • Terrible14%
          1 week ago
          “Was ok”
          17 May 2017
          “Staff made our stay the best”
          Free Internet
          Free Parking
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Babysitting
          4.0 Star Hotel
          All hotel details
          Holiday Inn Rotorua
          822 reviews
          #18 of 92 hotels in Rotorua
           
          Sudima Hotel Lake Rotorua
          1,487 reviews
          #37 of 92 hotels in Rotorua
           
          Millennium Hotel Rotorua
          1,229 reviews
          #22 of 92 hotels in Rotorua
           
          Emerald Spa Motor Inn
          386 reviews
          #16 of 92 hotels in Rotorua
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Write a Review
          Reviews (315)
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          There are newer reviews for Copthorne Hotel Rotorua See the most recent reviews

          101 - 105 of 301 reviews

          Reviewed 5 February 2015 via mobile

          It was bad luck for us went to restaurant for a dinner. No duty manager, no waiting staff, housekeeping staff doing waitresses job very obvious no knowledge about either wine or food. I am very sorry to say but food was very poor. We didn't...More

          Thank NZexplor
          Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 18 March 2015

          Thank you kindly for your feedback. I was very ocncerned to read about the service you encountered during your dining experience. Please be assured this matter has been dealt with and I would like to offer my sincere apologise. Should you wish to utulize our...More

          Reviewed 27 January 2015

          We traveled with three older teens and booked two rooms on a special deal that included breakfast. For the price we paid, I thought the hotel was adequate. However, I don't think it matches the star rating. The rooms were comfortably appointed but old fashioned...More

          Thank Yvette V
          Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 18 March 2015

          Thank you kindly for your review. I appreciate your comments and acknowledge there are areas of concern which we will endeavor to rectify so we can achieve a good level of service to our guests.

          Reviewed 27 January 2015

          The hotel is dated but the staff are really nice and helpful - actually I didn't mind staying here (had to as was on a course at a nearby hotel). My room was on the ground floor facing Fenton street - room looked like it...More

          Thank Sebcat14
          Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 18 March 2015

          Thank you for your positive feedback. I appreciate your comments and I was pleased to read we achieve guest satisfaction. We do hope we have the pleasure of your stay again in the future.

          Reviewed 25 January 2015

          Our first room was VERY warm - it wouldn't cool down after 2 hours, so we had to ask to be moved to another room. The beds were uncomfortable, but we were just staying one night, so we suffered through it. The WiFi was free...More

          Thank Carol N
          Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 18 March 2015

          Thank you kindly for your feedback. I do apologise for the heat however Rotorua can be very hot in summer and we do supply a ceiling fan in rooms and portable fans on request if required. I make no excuse for the sulphur smell you...More

          Reviewed 25 January 2015

          staff were very pleasent and helpful although the rooms were very very outdated aswel as corridors, reception and restaurants are quite nice! Should concentrate on the rooms more than anything else as that is the comfort of guestsMore

          1  Thank Jonny C
          Response from Theresa M, Manager at Copthorne Hotel RotoruaResponded 18 March 2015

          Thak you kindly for your review. We do acknowledge areas of our hotel are aged and in need of an upgrade. We do have future plans to start refurbishing which should see vast improvements in our standard room types. Thank you for your submission as...More

          Holiday Inn Rotorua
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          Millennium Hotel Rotorua
          1,229 reviews
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          Emerald Spa Motor Inn
          386 reviews
          #16 of 92 hotels in Rotorua
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free Internet
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Dry Cleaning
          • Business Centre with Internet Access
          • Concierge
          • Self-Serve Laundry
          • Babysitting
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Tennis Court
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 73 - USD 134 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #44 Luxury Hotel in Rotorua
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 110
          • Reservation Options
          • TripAdvisor is proud to partner with World Independent Hotel Promotion, TripOnline SA, Hotels.com, Expedia, Ctrip TA, Hotwire, Travelocity, Booking.com, Cheap Tickets, Cancelon and HotelQuickly so you can book your Copthorne Hotel Rotorua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • New Zealand >
          • North Island >
          • Bay of Plenty Region >
          • Rotorua District >
          • Rotorua
          • Also Known As
          • Rotorua Kingsgate Hotel
          Add Photo Photos
          Traveller (55)
          Room & Suite (29)
          Dining (6)
          Pool & Beach (5)
          Hotel & Grounds (38)
          Bathroom (6)
          Business Centre & Event Rooms (4)
          Family and Play Areas (2)
          Nearby
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          Apex on Fenton
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          Nearby Restaurants
          Ciabatta Cafe and Bakery
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          Urbano Bistro
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          Oppie's Fish & Chips
          465 reviews
          1.07 km away
          Cobb & Co. Rotorua
          427 reviews
          1.53 km away
          Nearby Attractions
          Te Puia
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          1.05 km away
          Whakarewarewa - The Living Maori Village
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          .93 km away
          Te Whakarewarewa Geothermal Valley
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          1.11 km away
          New Zealand Maori Arts and Crafts Institute
          86 reviews
          1.15 km away
          Questions & AnswersAsk a question
          Winia R
          Hello.. What is the breakfast menu please and the cost? For $24 this seems to cheap to be buffet yet to expensive to be continental. Cheers
          29 May 2017|
          Answer Show all 2 answers
          Response from TMRussel | Reviewed this property |
          So sorry - didn't eat here. Not a fan of buffets. We walked down the road for an amazing breakfast. However if it is part of your package. I'd give it a go - eggs are always good. If it not, then complain and get your money... More
          1
          Vote
          Califdan69
          Are there laundry services available?
          6 January 2017|
          Answer
          Response from TMRussel | Reviewed this property |
          I only saw dry cleaning services available so but sure about a public laundry. Enjoy.
          0
          Votes
          Room Tips
          "As this hotel is on a main road all the rooms facing the road are noisy, no double glazing."
          Read review
          "Wouldn't stay here"
          Read review
          "Wait until they update hotel"
          Read review
          "Bottom floors have nice seating area right outside the room."
          Read review
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