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Ann's Volcanic Rotorua Motel and Serviced Apartments

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#62 of 93 Hotels in Rotorua
Certificate of Excellence
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208 Reviews from our TripAdvisor Community

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There are newer reviews for Ann's Volcanic Rotorua Motel and Serviced Apartments
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Showing 195: English reviews
Melbourne, Australia
Reviewed 8 April 2016

We were 2 couples with an Infant. Stayed during Easter Holidays. Apartment was very clean and tidy. Host was very co-operative, reception had all local travel related/site seeing information. WIFI had a enormous data of 3GB per person. I would recommend this Motel to anyone visiting Rotorua.

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Helpful?
Thank SMTOUSEEF
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Smtouseef, Thanks for taking the time to review your stay with us. We are so pleased to hear you enjoyed your stay. It's great to hear you found the your apartment all clean and tidy. So great to hear your feedback. We love to hear from guests that they have enjoyed their stay.hope that's you had a great time...

Columbus, Ohio
Reviewed 12 March 2016

We stayed at Ann's for 3 nights and couldn't have been more pleased. The woman who takes care of the place was wonderful and extremely helpful. She gave us a great recommendation for dinner and made the reservations for us. The room (or should I call it a suite) was spacious and comfortable. We enjoyed having our own private patio...

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Helpful?
Thank sbwisda
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Sbwisda, Wow what an amazing review and such kind comments. It's so great to hear you found the rooms to your liking! Its great to hear you found the staff helpful with actives in Rotorua. It really makes our day to hear such kind words especially in the busy summer season! So great to hear your feedback. hope to...

Lansing, Michigan
Reviewed 9 March 2016

We stayed for two nights in February 2016. The room was spacious and it was nice to have a separate bedroom and extra twin in the living area. Clean and comfortable. Decorating was a bit eccentric, but amusing. Fenced in patio and outdoor spa were a nice benefit. About 15 minutes walk to town, grocery store two minutes away.

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Helpful?
1Thank Amber S
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Amber S Thanks for taking the time to review your recent stay with us. So great to hear you enjoyed your stay and found the room comfortable and clean. We hope you had some great experiences while in Rotorua. Ann's Volcanic Rotorua Motel : )

Perth, Australia
Reviewed 19 February 2016

Very roomy place. We had two queen beds and a single. Unfortunately the single bed was not very comfy. Staff were extra helpful. Not right in town but not too far out. Be aware of school traffic if trying to leave or arrive at school drop off and pick up times.

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Helpful?
Thank fionar477
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Fionar477, Thanks for taking the time to review your recent stay. Great to hear you found the staff were extra helpful. We agree the school traffic can become busy around peak time.For the single bed we will put the mattress that more soft and comfy for stay. Look forward to seeing you back here in the future. Ann's Volcanic...

Chiang Mai, Thailand
Reviewed 15 February 2016

We stayed for one night but wished we could've stayed a lot longer. The staff were lovely, friendly and helpful. The room was great - everything you could possibly need and more. The spa pool was amazing. We've been travelling the world for nearly 6 months and this is easily one of our favourite places. We'll hopefully be back. Thank...

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Helpful?
Thank wanderer209
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Wanderer209, Thanks so much for writing such an amazing review. We are chuffed to hear you enjoyed your stay with us so much. We love to hear when guests have enjoyed their stay.We would love to see you back here sometime soon! ;) Ann's Volcanic Motel

Reviewed 28 December 2015 via mobile

A complete ripoff, the photos from the website do not look anything like the actual room, no air conditioning at a 30 degree room, way expensive at $169 a night. Keep looking! This is really not an option. Plus rude, terrible customer service.

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Helpful?
2Thank Tino M
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Tino, It was disapointing to read your review this morning regarding your stay with us in last year Dec.We do need to state that Rotorua have temperate climate.The warmest months Jan and Feb temperature can only reach 27°C.From environmental consideration all the units has electric fan provided. Hopefully you will visit Rotorua in the future and have a more...

Sydney, Australia
Reviewed 21 December 2015 via mobile

My husband and I stayed here for two nights. Our third motel, over 10 days in two countries. It was the first to ask for a $200 deposit. This is not something we are regularly asked for so I was surprised and did feel singled out. Due to this I took a lot of photos before moving in as I...

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Helpful?
Thank Shangel
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Shangel, Thanks for taking time to review your stay with us. We are so pleased to hear you enjoyed your recent stay here with us. We love to hear when guests have enjoyed their stay.We hope you enjoy the rest of your travels around New Zealand. Robyn, Ann's Volcanic Motel : )

Jyvaskyla, Finland
Reviewed 16 November 2015

The staff was fantastic and helped us a great deal to get good offers, do our laundy and find places to spend our time in. Our apartment was clean, really spacious, had a good shower, and a spa pool outside. The bed was very comfortable as well.

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Helpful?
1Thank Tutta6
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Tutta6, We really appreciate your comments! When a guest remarks on their stay with us so positively it boosts our confidence that we are running the motel well. We do look forward to seeing you in the future and hope you enjoyed your trip around New Zealand. Ann's Volcanic Rotorua Motel : )

Melbourne, Australia
Reviewed 9 November 2015

If you are looking for a room that is comfortable, affordable and in a prime location then this is the hotel for you. The room was very clean and spacious with its own outdoor spa. The water was hot and the bed was comfortable. The owners were more than happy to accommodate our needs even getting us extra heaters when...

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Helpful?
Thank Froggrrl28
RobynZhou, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Froggrrl28, Wow what an amazing review! Thanks for taking the time to review you stay with us in June. It really makes our day to read such a glowing review from previous guests. We hope you had an amazing break in Rotorua! Ann's Volcanic Motel : )

Wellington, New Zealand
Reviewed 27 October 2015

We stayed for 4 nights, handy to everything. Quiet Motel. Free daily Room Service, , Superior Studio & Patio, limited kitchen size, but had a fridge & microwave plus 2 hot plates if needed. We were out each day, so the Motel was adequate for our needs.

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Helpful?
Thank Fairytale2013
Robyn_Manager, Manager at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hi Fairytale2013, It's great to hear you enjoyed your stay with us last month. We love it when guests return since they enjoyed every their previous stay so much. We appreciate you like our service. We hope you enjoyed your time in Rotorua and hope to see you back here next time! : ) Ann's Voclanic Motel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Spa
Room types
  • Kitchenette
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Opened in 1997, in the inner circle of Rotorua City, New Zealand. Featured in Lonely Planet Guide Book for 15 years and close to Rotorua shopping centers, Golf Courses, and main tourism sights. Our charming accommodation is world famous for friendliness. We offer self catering suites and studios which are quiet and spacious. Perfectly suited for a romantic gateway for two, a holiday for the whole family or a business stay. ... more   less 

Additional Information about Ann's Volcanic Rotorua Motel and Serviced Apartments

Address: 107 Malfroy Road, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $93 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ann's Volcanic Rotorua Motel and Serviced Apartments 2.5*
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Also Known As:
Anns Volcanic Hotel
Hotel Style:
#26 Spa Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Ann's Volcanic Rotorua Motel and Serviced Apartments staff and other travellers.
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Questions? Get answers from Ann's Volcanic Rotorua Motel and Serviced Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles JoyGAuckland, 10 Aug 2016 | Read review
“Ground floor Units (Our Unit was at the back of Complex and very quiet.)”
 of 5 bubbles Fairytale2013, 26 Oct 2015 | Read review
“The one bedroom units have bigger courtyards. Book direct to get their best value prices.”
 of 5 bubbles 387LisaL, 18 Jan 2015 | Read review
“For couples, the one bedroom is perfect.”
 of 5 bubbles VipulNz, 6 Dec 2014 | Read review
“Pick a better place, there are lots in Fenton Street, which look nicer.”
 of 5 bubbles aussielady2014, 29 Nov 2014 | Read review
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