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The County Hotel Napier

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908 Reviews from our TripAdvisor Community

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Showing 887: English reviews
Auckland, New Zealand
Reviewed 26 June 2016

Fabulous weekend away, 2 nights accommodation, 3 course dinner for two, restaurant was great. Staff very friendly and helpful. Great boutique hotel, very charming and well cared for. Highly recommend this stay to anyone.

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Helpful?
Thank chrisw200559
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear chrisw200559 Thank you for taking the time to leave us such a lovely review, it is appreciated by all the staff here! We have lots of fantastic packages designed for you to relax in comfort and have everything taken care of for you and it was a pleasure having you here to stay with us. I hope we can...

Napier, New Zealand
Reviewed 25 June 2016 via mobile

Me and my feioncė went for our anniversary. Was absolutely wonderful. Staff were lovely and helpful. The room was beautiful and had complimentary cupcakes. The hotel had a lovely library with complimentary port to drink while you relaxed. Will be staying again!

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Helpful?
Thank Briar H
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Briar H I am so happy you decided to join us to celebrate your anniversary! The staff will be pleased to hear they made your stay enjoyable and comfortable and we are delighted you enjoyed all our little extra touches such as the port in the beautiful library and delicious cupcakes on arrival!

Tauranga, New Zealand
Reviewed 24 June 2016

The County Hotel is well situated in the heart of the city and very close to the lovely foreshore. It has been beautifully preserved, rooms are large, beautifully decorated,double glazing, claw foot bath, peaceful, even a library for guests and a complimentary tipple of port to partake of in the evening.Staff were lovely and helpful. Food was superb in the...

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1Thank Dianne N
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Dianne N Thank you for taking the time to leave us this fantastic review! I was delighted to hear how much you enjoyed stay with us and in particular joining us for a delicious dinner and partaking in a tipple of port before bed! We would love to welcome you back on your next visit to Napier, for more...

Sydney, Australia
Reviewed 17 June 2016

We spent a wonderful weekend at the County Hotel in Napier experiencing their Indulgence Package. What great value - 2 nights accommodation, 3 course dinner for two in their fabulous restaurant, a delicious fruit and wine hamper, welcome drinks and a wine and cheese tasting - all for $NZ590. The staff, especially Christina on the front desk could not do...

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Helpful?
Thank _akhpd
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear _akhpd I am so pleased you enjoyed your weekend with us and took advantage of one of our many fabulous packages! Thank you so much for taking the time to share your comments, the whole team are very grateful to you and look forward to welcoming you back again in the future.

Wellington, New Zealand
Reviewed 8 June 2016

we spent two nights here and enjoyed the place completely. The Management were delightful and the Hotel cars were a joy to behold. The Queens Daimler looked resplendent complete with flags etc. and the Rollar was brilliant. The room was completely adequate although a little small. The reconditioned bathroom was very pleasant. The Winston Bar Lounge was brilliant and the...

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Helpful?
Thank Pericles200
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Peter M M We are very grateful to you for taking the time to post your review and the whole team would like to thank you. I am glad you enjoyed Churchill's Bar and also appreciated the beautiful Queens Daimler!

Nashville, Tennessee
Reviewed 3 June 2016

We fell in love with Napier and this hotel. Not only did they help us when we'd flubbed our reservation, but they were courteous and accommodating the whole time. The hotel has a wonderful vintage flair (amazing preservation and period-specific details) while offering every modern convenience you'd need - free internet, car parking, in-room temperature control, etc. Breakfast the following...

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Helpful?
Thank mrohrer
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear mrohrer It was a delight to read your comments and we would all like to thank you for taking the time to share your review with other travelers. It was no problem at all to help you with your reservation, I am just thrilled that you were able to relax and enjoy yourselves once you were here!

Belmont, California
Reviewed 1 June 2016

I *love* this hotel. I have traveled all over the world and this hotel is one of my favorites. It is one of the few buildings to survive the devastating Napier earthquake in 1931. The owners have completely refurbished it and it's gorgeous. Period furnishings, vaulted ceilings, large rooms, world-class hospitality, excellent location. It has it all. In addition, the...

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Helpful?
Thank Kellie M
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Kellie M Your review left a huge smile on mine, and the whole teams faces! Thank you so much for your gracious comments, I am delighted that you rate us as one of your favorite hotels around the world and that you enjoyed the interesting history of this beautiful heritage building, as well as meeting the team and making...

Tongariro National Park, New Zealand
Reviewed 31 May 2016

We planned to stay one night but extended because the County Hotel was such a well located place to stay. Our room overlooked the Wine Centre and we expected some road noise however the old building has been updated with double glazing and we were able to get a good nights sleep :) The spa bath in our bathroom was...

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Thank lynettebrandwood
Auckland Region, New Zealand
Reviewed 28 May 2016

This was the perfect hotel for a two day stay in Napier. Excellent location with car parking available - in fact the location so handy to everything that the car stayed in the carpark for the 2 days. Charming, warm and made very welcome by Chris and the team. Would go back and stay at The County Hotel any time...

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Helpful?
Thank Lisa R
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Lisa R Well we look forward to welcoming you back on your next visit to Napier! Than you for taking the time to post your comments here on Trip Advisor, they mean a great deal to us all.

Auckland, Auckland, New Zealand
Reviewed 26 May 2016 via mobile

What a wonderful hotel; full of authentic charm and exceptional service! I had a second floor room and all I heard all night was the restful sound of rolling waves. The food selection was great including healthy options and the ability to be flexible to my picky requirements. Nothing was a problem.i would highly recommend this hotel for location and...

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Helpful?
Thank 6boutiquetraveller
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear 6boutiquetraveller I am thrilled you had a wonderful time with us here at the County Hotel and we appreciate your generous comments. I am so pleased you decided to dine with us and enjoyed our delicious menu, it is always our pleasure to assist with any meal requirements that our guests may have and to make your experience an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Wine Street
Wine Street
Cuisines: European, New Zealand
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Winner of the Art Deco Supreme Award. The owners of Napier's County Hotel wished to combine the qualities and ambience of some of the finest hotels in the world. They have achieved this by incorporating fine service, fine dining and luxurious accommodation in line with 1930's Art Deco characteristics of Napier. The County Hotel is situated in the centre of Napier which is considered to be the 'Art Deco Capital of the South Pacific' and has captivated the emotions and senses of countless admirers. Originally built for the Hawke's Bay County Council in 1909, The County Hotel is one of only two significant buildings to have survived the massive 1931 earthquake. Faithfully refurbished as a boutique hotel, the County Hotel now stands as Napier's premier Hotel. The hotel is home to an extremely popular, multi award winning Wine Street Restaurant, the superb Churchill's Champagne Lounge, an intimate library, well-appointed function areas, conference facilities and eighteen luxurious guest rooms and offer a variety of accommodation packages. Come and enjoy this architectural masterpiece with its atmosphere of conventional luxury and allow yourself to be pampered by the attentive service of our devoted staff. ... more   less 

Additional Information about The County Hotel Napier

Address: 12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: $156 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The County Hotel Napier 5*
Number of rooms: 18
Reservation Options:
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Also Known As:
County Hotel Napier
Hotel Style:
#2 Luxury Hotel in Napier
#16 Romantic Hotel in Napier
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Questions & Answers

Here's what travellers have asked, with answers from The County Hotel Napier staff and other travellers.
2 questions
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San Francisco
5 months ago
Melbourne, Victoria, Australia
over a year ago

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Questions? Get answers from The County Hotel Napier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms have no numbers; we were in Kotuku on the 2nd floor, a large room with a refurbished bathroom and a balcony with extensive views.”
 of 5 bubbles HughDonovan, 6 Jan 2017 | Read review
“We only visited the restaurant/bar - definitely worth a try!”
 of 5 bubbles 674clarissav, 2 Jan 2017 | Read review
“Enquire when you book for your preference”
 of 5 bubbles harmonyandgrace, 23 Dec 2016 | Read review
“They have rooms with balconies which I will choose again.”
 of 5 bubbles 271atler, 23 Dec 2016 | Read review
“There are only 18 rooms & any would be good”
 of 5 bubbles pfnda, 17 Dec 2016 | Read review
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