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The County Hotel Napier

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879 Reviews from our TripAdvisor Community

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Showing 863: English reviews
Rotorua
Reviewed 30 April 2016

Have been staying in Napier hotels for the last 25 years. Deeply regret that it was only last month that we discovered the County Hotel. Had been staying around the corner at the Scenic Circle. Went for a walk and looked in the window at their cosy Churchill's bar. So booked one of their lovely rooms on my next visit....

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Helpful?
Thank Llywyllyn
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Llywyllyn How fantastic that you have found us after 25 years of traveling to Napier, I am thrilled you decided to stay with us after being enticed by our cosy Churchill's Bar. We are all so pleased to hear you enjoyed our gorgeous hotel and the peaceful ambiance here. We most certainly look forward to welcoming you back again...

Reviewed 29 April 2016 via mobile

We thoroughly enjoyed our stay at the County Hotel. It effectively captures the style of a hotel from yesteryear, in tune with the surrounding town. The service was excellent and we would definitely return. Facilities for those travelling with a baby are more than adequate. The restaurant on site is also worth a visit.

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Helpful?
Thank Sidney L
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Sidney L We are very grateful to you for taking the time to share your review of our lovely hotel here in on Trip Advisor and thrilled you enjoyed your time with us. We all take great pride in this beautiful building and endeavor to make sure our guests have a welcoming, comfortable and relaxing time with us so...

Wellington, New Zealand
Reviewed 28 April 2016

This is a fabulous Art Deco hotel, furnished to period but still functional and comfortable. Much more than we were expecting! The location was great, very central and walking distance to the "centre" of town, shops and restaurants. The service was excellent, with surprising touches such as port available in the library later in the evening! Will definitely be staying...

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Thank DeeT43
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear DeeT43 Such lovely comments! Thank you so much from the whole team here, we are always delighted to receive such fantastic feedback and we look forward to welcoming you back again on your next visit to Napier!

Lyon, France
Reviewed 26 April 2016

This hotel takes you back in time but doesn't lose sight of the fact that rooms need to be comfortable, functional and the price correct. The County does very well with this. The staff and the management are just perfect and helpful at all times. All smiles and no frowns. The hotel is right in the centre and it's perfect...

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Helpful?
Thank Des G
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Des G It was a joy having you here with us, all the staff enjoyed your company and we are thrilled you had a good time here at the County. Why only four stars Des?! Next time we look forward to the extra tick!

Auckland, New Zealand
Reviewed 26 April 2016

This hotel was all and more than we were expecting, the history of the property and how it has been furnished and maintained was excellent. The atmosphere and the staff were of the highest level and they went beyond our expectations. We only stayed one night but would recommend this hotel for couples going away to spend some quality time...

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Thank t0ni51
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear t0ni51 What a lovely review! Thank you so much for your gracious comments, we look forward to welcoming you back again and hopefully next time you can stay for longer than the one evening!

Brisbane, Australia
Reviewed 25 April 2016

I stayed here on the recommendation of a work colleague and I am very happy I did. This hotel is a little gem from the past. Everything is Art Deco - the light fixtures, telephone, room decoration etc and in addition the service is a little bit old world. I was taken to my room by the receptionist and all...

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Thank QualityController_10
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear QualityController_10 What a fantastic review! Your comments have put a smile on all of our faces here, I am so pleased your colleague recommended us to you and that you were not disappointed. We are very lucky to be in this beautiful heritage building where original features and Art Deco touches combine to create a unique hotel whilst also...

Christchurch, New Zealand
Reviewed 25 April 2016 via mobile

We can't fault this hotel.A very special place to stay,eat , and drink.Full of character and service to match.Well done County Hoteforl creating a very special hotel.We will definetly be back and will be telling our friends.

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Thank Ian N
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Ian N We are very grateful to your for your wonderful comments and sharing your review here on Trip Advisor for other travelers. We hope to be able to open our doors to you again in the future.

Brisbane, Australia
Reviewed 25 April 2016 via mobile

We've previously stayed here two years ago around NYE, and were happy to return for another five night stay on this visit to Napier. The hotel presents beautifully - excellent art deco architecture, library with free port and a wide selection of reading material in opulent surrounds. Little period details throughout the building are a delight to come across -...

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Thank Rhianna M
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Rhianna M I am so thankful to you for your comments and overjoyed that you enjoyed your stay here as much as we enjoyed having you with us for your five night stay. It was our absolute pleasure to make you feel comfortable and welcomed during your time with us and the whole team here thank you and certainly...

Poinciana, Florida
Reviewed 21 April 2016

We enjoyed staying at the County Hotel in Napier NZ. We had a great trip and this is one of those hotels that made it possible, Location made it possible. The service was great as were the staff. As they say. Location, location, location. Well this place has the location. Easy walking around the city and close to everything. Highly...

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Thank JackyBenstock
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear JackyBenstock Location location location indeed! We are very lucky to be positioned so close to town and the sea front, perfect for parking your car and exploring Napier's' sights and sounds on foot. Thank you for taking the time to post your lovely comments here, we hope to welcome you back again in the future.

Columbus, Mississippi
Reviewed 19 April 2016 via mobile

What a treat to stay at this hotel! The staff was friendly and helpful and the rooms were fantastic. Our room had a great shower and jet tub. The library with the complimentary port was such a special treat. Lots of special touches everywhere. We have stayed in great hotel in New Zealand but this was by far the best...

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1Thank LHK70
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Leslie H What a fantastic review! I am just thrilled you enjoyed your time with us. Our superior spa rooms are beautiful and perfect fora bit of luxury when your here in our little city! Thank you for sharing your review here on Trip Adisor and we hope to welcome back if you find yourself here in Napier again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Wine Street
Wine Street
Cuisines: European, New Zealand
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Winner of the Art Deco Supreme Award. The owners of Napier's County Hotel wished to combine the qualities and ambience of some of the finest hotels in the world. They have achieved this by incorporating fine service, fine dining and luxurious accommodation in line with 1930's Art Deco characteristics of Napier. The County Hotel is situated in the centre of Napier which is considered to be the 'Art Deco Capital of the South Pacific' and has captivated the emotions and senses of countless admirers. Originally built for the Hawke's Bay County Council in 1909, The County Hotel is one of only two significant buildings to have survived the massive 1931 earthquake. Faithfully refurbished as a boutique hotel, the County Hotel now stands as Napier's premier Hotel. The hotel is home to an extremely popular, multi award winning Wine Street Restaurant, the superb Churchill's Champagne Lounge, an intimate library, well-appointed function areas, conference facilities and eighteen luxurious guest rooms and offer a variety of accommodation packages. Come and enjoy this architectural masterpiece with its atmosphere of conventional luxury and allow yourself to be pampered by the attentive service of our devoted staff. ... more   less 

Additional Information about The County Hotel Napier

Address: 12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: $148 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The County Hotel Napier 5*
Number of rooms: 18
Reservation Options:
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Also Known As:
County Hotel Napier
Hotel Style:
#2 Luxury Hotel in Napier
#16 Romantic Hotel in Napier
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Questions & Answers

Here's what travellers have asked, with answers from The County Hotel Napier staff and other travellers.
2 questions
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San Francisco
4 months ago
Melbourne, Victoria, Australia
over a year ago

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Questions? Get answers from The County Hotel Napier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If my room was typical then all rooms are excellent.”
 of 5 bubbles WAP1956, 3 Dec 2016 | Read review
“Quiet, Central, Deco Style”
 of 5 bubbles kiwilad74, 1 Dec 2016 | Read review
“All rooms lovely but street facing have best views.”
 of 5 bubbles nolab459, 24 Nov 2016 | Read review
“The more you pay the better the room.”
 of 5 bubbles gadzogadzo, 23 Oct 2016 | Read review
“Just stay here. Enjoy the old-world ambience. Don't miss the Library.”
 of 5 bubbles 842brucec, 21 Oct 2016 | Read review
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