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Quality Inn Napier Travel

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221 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Napier Travel
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Showing 214: English reviews
Wellington, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 January 2015

PLeasant place, nice room. Quite surprised to have accidentally left some clothing in the room when we checked out, returned 3 hours later to be told that yes, they had found them but that they'd been thrown out - with nothing in the way of an apology for doing so.

Helpful?
Thank HaydenWilson
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Hi Hayden Sorry you left your delicates wrapped up in the bed sheets in the room, the clearer did rescue them from the laundry before they went though the wash. The item was not discarded but usually when people leave delicates behind they are not generally collected. I was on site that day and did hear the cleaner and receptionist... More 

Tokoroa, New Zealand
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 January 2015

This is definitely a great place to stay. The rooms are very clean and modern, there was some issues with bikes and eftpos. Need to be in early to get a carpark or at least one you can get into. Also try and get a room that has good WIFI connection. We were in the middle and the lady said... More 

Helpful?
Thank Kelly K
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thanks for the awesome feed back nice to get these positive reviews, thanks Quality Inn Team More 

Hastings, New Zealand
Level Contributor
11 reviews
10 hotel reviews
Reviewed 5 January 2015

Wonderful place for our family of 4. Service from front desk was fantastic, lady fitted us into a interconecting room at a very reasonable price we thought for new years eve. Rooms were top notch clean and provided all basic kitchen needs. Our children thought the pool was great and spent loads of time in there. Easy walk along Marine... More 

Helpful?
Thank nz123
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

So pleased you enjoyed your stay and its great to have positive feed back. I will pass it on to the team Quality Inn Team More 

Whanganui, New Zealand
Level Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 January 2015 via mobile

We were pleased to find a vacancy over New Year, however, with a large number of people moving around on such a busy night, it was anything but quiet. There is a main road road on either side of the building. Parking is very restricted, and some parks are very difficult to manoeuvre into/out of.

Helpful?
Thank sbj3
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thanks for taking the time to review our hotel on this site, yes new years is a very busy and usually noisy night in most towns or city's when in such a central locations like ours. We are lucky our waterfront rooms have double glazing to significantly reduce this Quality Inn Team More 

London, United Kingdom
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 December 2014 via mobile

Good location on the marine parade. Whilst it has parking, good luck getting a space! Perfectly pleasant rooms that had everything you needed from ironing board to hairdryer plus milk and tea and coffee. Bed a touch soft but personal taste. Good value for money. Not at all bad for a chain hotel.

Helpful?
Thank Amelia785
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

Vancouver, Canada
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 December 2014

So this is one of those unfortunate purchases from Hotwire where what I thought I was getting and what was given were two different things. The service was very good, however the rooms that were apparently re-done a few years ago were not done with practicality or comfort in mind. The doors are those sliding doors we would have on... More 

Helpful?
Thank Sarj S
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Hi there, This sounds like you had a issue with the Online booking agent you used to make this booking which may have lead you to reviewing our hotel negatively. We are sorry not to exceed your expectations. We hope you give us a second chance next time your in Napier Regards, Quality Inn Team More 

Travellers are raving about these Napier hotels

Singapore, Singapore
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 November 2014

The hotel staff were very friendly and helped me to find tickets to the All Blacks vs Argentina Rugby Championship match. Within walking distance of MacLean Park and to the city center. Room was comfortable.

Helpful?
Thank joelhay
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

Romford, United Kingdom
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 November 2014

We found this lovely hotel in the centre of Napier, near to the beach but also within walking distance to the shopping centre. The hotel has a restaurant on site which offered very good food either breakfast, lunch or dinner. Our room was very clean and comfortable with a spa bath added. It also offered an indoor swimming pool and... More 

Helpful?
Thank Pauline M
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

New Plymouth, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2014

Don't stay in room number 226 as it's a fishbowl. Our so called 'Deluxe Room' was all false. No privacy, our so called 'private balcony' was at the top of a flight of stairs where everybody could see, and we couldn't leave the ranch slider open as people could see straight in, even with the sheer curtain pulled across. Our... More 

Helpful?
Thank traceygh
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Wellington, New Zealand
Level Contributor
185 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 12 October 2014

Great 2 bedroom, 2 bathroom apartment upstairs with a nice view across Marine Parade to the ocean. Suited our family of 4 perfectly. Modern furnishings, clean and well equipped. Beds a little firm for us but otherwise perfect. Loved the covered pool area, wish more hotels in NZ would do this. Will definitely come back again!

Helpful?
Thank Leanne D
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Quality Inn Napier Travel

Address: 311 Marine Parade, Napier 4110, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: $118 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quality Inn Napier Travel 4.5*
Number of rooms: 59
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Also Known As:
Quality Inn Napier Travel Hotel Napier
Napier Quality Inn
Hotel Style:
#20 Luxury Hotel in Napier
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Questions & Answers

Questions? Get answers from Quality Inn Napier Travel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pull them down and start afresh”
 of 5 bubbles Horjak, 29 Oct 2016 | Read review
“Rooms require an upgrade. Television was old.”
 of 5 bubbles 292gregb, 26 Oct 2016 | Read review
“Try for a room on the ground floor, or one with sea views.”
 of 5 bubbles 62Peter1952, 20 Oct 2016 | Read review
“Choose a Room with Balcony”
  • Deluxe Room with Balcony
 of 5 bubbles KelefehMan, 18 Aug 2016 | Read review
“At the rear there is no view and the room can be noisy if children are next door.”
 of 5 bubbles rogerc533, 14 Jun 2016 | Read review
5 of 5
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