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Hamilton Airport Hotel And Conference Centre

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Hamilton Airport Hotel And Conference Centre
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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Reviewed 2 weeks ago via mobile

Had a great stay here. The apartment was comfortable and well equip. Breakfast everyday was excellent with particularly nice coffee. Reception staff very helpful, particularly Manu and Elise. Would recommend as a no nonsense hotel which offers a comfortable stay with good food. Free Wifi too!

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Helpful?
Thank FantaPhantom
HamiltonAirportMot, General Manager at Hamilton Airport Hotel And Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to submit your survey. We are all very pleased to see that you enjoyed your stay in one of our Apartments and looks as though all met your needs. Be great to see you back again in the future. I will certainly pass your comments on to all staff concerned.

Auckland Region, New Zealand
Reviewed 3 weeks ago

Stayed at this Hotel four years ago for an event at Mystery Creek and was surprised how much it had changed! The room I was allocated was very run down,, paint peeling off the walls , stained carpets , huge plaster cracks in the bathroom. Staff were unhelpful to the point of being invisible at stages , stood at reception...

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Helpful?
Thank racefan243
HamiltonAirportMot, General Manager at Hamilton Airport Hotel And Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to submit your review. I am disappointed that we have not met basic Customer service requirements and I have certainly brought this to the attention of our Reception Staff. We have appointed a Trades Staff to commence shortly along with the re carpeting of the rooms as we are long over due...

Reviewed 4 weeks ago via mobile

Horrible! Staff were arrogant and unhelpful, rooms could do with a makeover, replace the carpet and bed linen. Very disappointed. We're having a few drinks from the bar but no service after 10.30pm because the staff went for a 'work out' even though there were a dozen of us wanting a couple more beers. Avoid of possible.

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Helpful?
1Thank Paul R
HamiltonAirportMot, General Manager at Hamilton Airport Hotel And Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to submit your review. We are in the process of replacing carpet which will be carried out in the coming months, business permitting. I did investigate the closing of the bar as we usually stay open until guests needs are met however it was the decision of the Duty Manager on this...

Tamahere RD3 Hamilton
Reviewed 4 weeks ago

First time here for over 31/2 years but once again a very pleasant stay. Had a 2 day conference at the Hotel's impressive conference centre and everything, food, beverage and surroundings, went very well. Our accommodation was very clean and comfortable and once again I was surprised at how quiet it was given the Hotel's proximity to the airport. Even...

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Helpful?
Thank JLB81
HamiltonAirportMot, General Manager at Hamilton Airport Hotel And Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to submit your survey. Great to see that you enjoyed your stay with us again and everything was to your needs. We have carried out a few enhancements around the property and commencing the remained of the Accommodation in the coming months. Be great to see you stay with us again in...

Reviewed 4 weeks ago via mobile

Arrived at 2pm to checkin after booking had been made for a few months, to be told the current guests were given a late check out and we could not have room. Given we had driven there to get changed for an event, we were taken back a little. We were offered another room to use but would then have...

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Helpful?
1Thank 924simone
HamiltonAirportMot, General Manager at Hamilton Airport Hotel And Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to submit your review. We are genuinely sorry for the delay in having you room ready for you. I have taken this up with or Front Office Team to initiate a procedure to avoid this. We understand your frustrations with the incident and plan to ensure that we avoid any further issues...

New Plymouth, Taranaki, New Zealand
Reviewed 4 weeks ago

Do not waste your time or money staying here,worst night we have ever stayed at a hotel, beds are like sleeping on wood,pillows are about ten years old ,needs totally re doing and a decent clean,no air conditioning ,went to reception to complain staff there not even interested in coming up with any suggestions,if I could have given a zero...

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Helpful?
Thank Kylie W
HamiltonAirportMot, General Manager at Hamilton Airport Hotel And Conference Centre, responded to this review

Dear Guest,Thank you for taking the time to submit your review, we value all feedback. I would like to firstly apologise for the lack of attention from our reception Staff, quite unusual as they are normally quite obliging to any guest issues. I have discussed this with all my Reception Staff and would like to think it is an isolated...

Reviewed 29 January 2017 via mobile

The prices are very reasonable, the staff are very friendly, buildings & grounds are well maintained. Great facilities and very clean. The pristine swimming pool was a welcome relief. Couldn't get any closer to Mystery Creek venue and only a ten minute drive into the city.

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Helpful?
Thank Leigh P
HamiltonAirportMot, General Manager at Hamilton Airport Hotel And Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to submit your review. Very pleased to see that you enjoyed your stay with us and will pass on your feedback to our Staff. We hope we will see you again in the near future.

Auckland Region, New Zealand
Reviewed 13 November 2016 via mobile

Great motel for the rating. Staff were very friendly and helpful. We had an excellent meal one night which was huge and extremely tasty with a number of gluten free options available (chicken salad was fabulous). The hot chocolate in the room was also gluten free and yummy. Would recommend.

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Helpful?
Thank wsmith1
HamiltonAirportMot, General Manager at Hamilton Airport Hotel And Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to submit your review, we do appreciate feedback to try and improve what we have to offer. I will pass on your comments to our staff and look forward to a return stay with us in the future.

Brisbane, Australia
Reviewed 7 November 2016

This hotel is designed as per motel style- separate entrance to individual units. It is only walking distance to Hamilton airport. Wifi connection was good and staff friendly. Reception available 24 hours. There are gym, tennis court and pool facilities but was not used during this stay. Restaurant is open for limited hours only.

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Helpful?
Thank DS1122
HamiltonAirportMot, General Manager at Hamilton Airport Hotel And Conference Centre, responded to this review

Dear Guest, Thank you for your review, pleased to see that our WiFi was up to standard, we are in the process of improving the system so it should improve further. I will pass on you comments regards our staff as this is a friendliness is a key area of any business especially Hospitality. Thank you once again.

Havelock North, New Zealand
Reviewed 15 September 2016 via mobile

This is absolutely classic NZ motel accommodation. The rooms are all externally accessed and with motel facilities only. However the room was clean and had an assortment of toiletries and basic tea and coffee.

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Helpful?
Thank OliveLady2014
HamiltonAirportMot, General Manager at Hamilton Airport Hotel And Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to submit your review. Great to see that you found our accommodation to a good standard and we do hope to see you again in the future.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Hamilton Airport Hotel And Conference Centre

Address: Airport Rd, Hamilton, New Zealand
Region: New Zealand > North Island > Waikato Region > Hamilton
Price Range: $99 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hamilton Airport Hotel And Conference Centre 3.5*
Number of rooms: 62
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Questions & Answers

Here's what travellers have asked, with answers from Hamilton Airport Hotel And Conference Centre staff and other travellers.
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Auckland, Auckland, New Zealand
over a year ago

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Questions? Get answers from Hamilton Airport Hotel And Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles arbuckle2, 10 Apr 2016 | Read review
“I had a room looking at the airport - no problem with noise.”
 of 5 bubbles triciad108, 12 Aug 2015 | Read review
“If you have to stay here book a premium room”
 of 5 bubbles Catw00dy, 17 Jul 2015 | Read review
5 of 5