We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Corner Victoria and Federal Streets, Auckland Central, Auckland 1010 New Zealand
Lowest prices for your stay
Booking.com
Traveluro
Snaptravel
USD 171
View deal
Free cancellation until 09/10/22
travelup.com
eDreams
Orbitz.com
View all 18 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (748)
Room & Suite (256)
Dining (26)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SkyCity Hotel
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 72 hotels in Auckland Central
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Centrally located, SkyCity Hotel facilities are top-class, rooms are spacious and the iconic SkyTower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary.
Read more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Room service
Safe
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, French, Spanish, Arabic and 3 more
2544Reviews34Q+A100Room tips
Traveller rating
  • 1,206
  • 924
  • 292
  • 64
  • 58
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Paul V wrote a review June 2022
Buderim, Australia9 contributions
We had a great short stay at Skycity Hotel. From the very start when we actually pulled up at the Sister hotel the Skycity Grand Hotel across the road the concierge staff of both hotels were exceptionally friendly and helpful to us. The room was comfortable and the bed was very comfy to sleep in. The hotel was central to the city and only a short walk to the Viaduct Harbour. When we needed to negotiate a fixed fare to the international airport Lila from the Concierge cooks not have been more generous with his time. He was very friendly and helpful. Thankyou so much Luka for your assistance. 👍 I don’t think the All Blacks are as friendly to the Wallabies on the paddock at Eden Park!!!!😉 (One Day🤞)
Read more
Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Share
Response from Lisa Schreivogel, Guest Services / Front Office at SkyCity Hotel
Responded 2 days ago
Kia ora Paulv445, Thank you so very much for your awesome feedback, and for mentioning our Luka. He always puts a smile on my face! I am delighted that you enjoyed your time with us and the local precinct. I dare not mention anything about the Rugby 😉. Take care and I do hope we get to welcome you back in the near future. Warm regards, Lisa
Read more
Dmiller0084 wrote a review June 2022
Hawke's Bay Region, New Zealand3 contributions
Superbly located for shopping and dining. The room was great, nice and modern. Very friendly staff. Worth paying the extra for breakfast at Gusto and valet parking to make the stay a breeze! Will definitely stay again.
Read more
Date of stay: June 2022
Value
Location
Service
Helpful
Share
Response from Lisa Schreivogel, Guest Services / Front Office at SkyCity Hotel
Responded 2 weeks ago
Kia Ora Dmiller0084, Thank you for sharing your experience with us. We are so happy that you got to enjoy so much that we have on offer. Thank you for mentioning our friendly staff, we love reading about the great work they do. We look forward to welcoming you back soon. Take care, and stay safe. Warm regards, Lisa
Read more
Aj Gaunt wrote a review May 2022
Auckland Central, New Zealand3 contributions
We had our wedding reception at Fortuna, and stayed the night at Skycity Hotel 20 years ago. The service was amazing back in 2002, and it is still amazing in 2022. All the staff were very welcoming, our room had a King size bed, and it was so comfortable. There were 2 towels shaped to look like 2 swans and a love heart shaped by them. We had some complementary items in the mini bar. We were advised at check in that we also had a complimentary breakfast. WOW what a breakfast this was, buffet style with everything you could possibly want for a big hearty breakfast, with multi nationalities catered for. Everything was superb and more than we could of wished for. Thank you so much Sky City Auckland, again another unforgettable memory for our 20th wedding anniversary. Can you please thank all of your beautiful staff involved in making out stay so magical.
Read more
Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Great stay, no outside noise
See more room tips
Helpful
Share
Response from Lisa Schreivogel, Guest Services / Front Office at SkyCity Hotel
Responded 4 weeks ago
Good morning AjGaunt, What a wonderful read! Thank for sharing your special occasion with us - twice! We are so thrilled that you both had such an amazing time, a comfortable sleep, delicious breakfast and welcoming staff. It was an absolute pleasure to have been able to create another memorable experience for you both. Thank you for your kind words. We look forward to welcoming you back very soon. Please don't wait another 20 years. 😊 Take care, and stay safe. Warm regards, Lisa & the SkyCity Hotel Team
Read more
An1ta069 wrote a review May 2022
Melbourne, Australia103 contributions88 helpful votes
Very fortunate to be able to make a business trip to NZ this week, and while in Auckland called SkyCity Hotel home. The Reception staff were very welcoming, efficient and charming, making check in a breeze especially as the flight from Melbourne had been delayed for 3 hours. The room was well appointed, clean and I was lucky enough to have a view of the Level 1 courtyard, which features an oversized chess set. Once settled, back to the foyer to ask the Concierge where to get a quick bite to eat. The Concierge staff were wonderful and very knowledgable. There a several very nice and reasonably priced restaurants and casual dining places to choose from within walking distance of the Hotel, and while there take the time to check out the Sky Tower which the Hotel sits under. If you are staying in Auckland, either on business or even for pleasure, check out SkyCity Hotel, you won't be disappointed.
Read more
Date of stay: May 2022
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Rooms at the back of the hotel a little quieter than at the front
See more room tips
Helpful
Share
Response from Lisa Schreivogel, Guest Services / Front Office at SkyCity Hotel
Responded 8 May 2022
Hello An1ta069, Thank you so much for your lovely feedback. We are delighted that we are able to welcome our International guests back. I am so pleased that you had such a wonderful stay, and thank you for the awesome recommendation. I do hope you get another opportunity to visit our shores again soon. Take care, stay safe. 😊 Warm regards, Lisa
Read more
harvarddriver2016 wrote a review Apr 2022
Christchurch, New Zealand90 contributions18 helpful votes
Great experience. Allowed us to book in 2 hours early. All staff very friendly. Free Easter eggs a nice touch. Room very clean, quiet and spacious. Large bed and pillows comfortable. Great value buffet breakfast. Highly recommend and would definitely stay again.
Read more
Date of stay: April 2022Trip type: Travelled as a couple
Helpful
Share
Response from William Surya, Guest Services / Front Office at SkyCity Hotel
Responded 27 Apr 2022
Kia ora harvarddriver2016 Thank you for taking your time to provide feedback following your stay with us. That is awesome to hear on your early check-in, positive comments for our team members and of course the easter egg. We do appreciate your feedback and certainly this has been shared with the team. Thank you for having a great experience with us and we look forward to welcoming you back in the future. Kind regards, William
Read more
Alana V wrote a review Jan 2022
2 contributions
Open to rip people off and lie about charges. Do not recommend - add in extra costs instead of being up front. Tell us to enjoy our day and the parking is included and then charge our credit card once we've left. Absolutely disgusting will never ever return! What a disappointing experience! Worst customer service ever, 3 phone calls it took until I could even get 1 person to help. Once talked to the final person I figured there is no point talking any further the $35 charge wasn't worth any more of my time. Will just never return, no problem if the charge was up front not tell us it's free.
Read more
Date of stay: December 2021
Value
Cleanliness
Service
Helpful
Share
Response from Lisa Schreivogel, Guest Services / Front Office at SkyCity Hotel
Responded 31 Jan 2022
Dear 356alanav, Thank you for your feedback – whilst it was disappointing to read it is very important for us to receive so we can continue to improve on all our services. I am so sorry that you had such a disappointing experience regarding the parking payment, and that it took 3 calls to rectify the issue. Please be assured that there are no hidden costs and we are definitely not trying to rip people off. I do apologise if it was communicated to you that the parking was inclusive. Parking is not included in our current room rates unless a package deal has been purchased. Reception will only record payments after check-out if there have been any incidentals unsettled at check-out. Again, please accept my sincerest apologies on behalf of SkyCity Hotel for the miscommunication and for all the discomfort this has caused you. If you wish to discuss this further, please kindly reach out to our Room Division Manager, William Surya on email - William.Surya@skycity.co.nz. Warm regards, SkyCity Hotel
Read more
Bernadette W wrote a review Jan 2022
Whangarei, New Zealand19 contributions4 helpful votes
Whenever we are visiting Auckland we stay at Sky City Hotel. The professional friendly service is always exceptional. The hotel is in the heart of the city and there are so many interesting things t do within walking distance. I would recommend this hotel and will return again and again.
Read more
Date of stay: December 2021
Rooms
Location
Room Tip: All rooms seem to be quiet
See more room tips
Helpful
Share
Response from Lisa Schreivogel, Guest Services / Front Office at SkyCity Hotel
Responded 4 Jan 2022
Hi BernadetteW276, Thank you so much for your lovely kind words. We love having you stay with us and we look forward to welcoming you back again very soon. I am so pleased you get to enjoy so much that we and our precinct have on offer. Take care, stay safe, and see you soon. 😊 Warm regards, Lisa
Read more
Geridog wrote a review Aug 2021
Shanghai, China366 contributions158 helpful votes
Reception was easy and friendly. Car valet very swift, the rooms albeit hard to get to with dodgy lifts were just fine. Ours had no view but was extremely comfortable and well laid out. Everything in the room was perfect and clean. Even quiet.
Read more
Date of stay: August 2021Trip type: Travelled as a couple
2 Helpful votes
Helpful
Share
Response from Lisa Schreivogel, Guest Services / Front Office at SkyCity Hotel
Responded 16 Aug 2021
Dear Geridog1, Thank you for the lovely feedback. I so happy that you had such an awesome stay with us. Hopefully on your next visit we can find you a room with a view. :-) We look forward to welcoming you back soon. Take care, safe travels. War regards, Lisa
Read more
parowey wrote a review Aug 2021
Cairns Region, Australia35 contributions21 helpful votes
We booked 5 rooms for 8 people. Would definitely recommend and can't wait to return. Food, services, staff, amenities were all excellent. Also helped that we had a good win at the Casino on Friday night LOL
Read more
Date of stay: July 2021
Value
Cleanliness
Service
Room Tip: Book early but most rooms have limited views.
See more room tips
1 Helpful vote
Helpful
Share
Response from Lisa Schreivogel, Guest Services / Front Office at SkyCity Hotel
Responded 3 Aug 2021
Dear parowey, Thank you for taking the time to share your holiday experience with us all. I am thrilled that you had such an awesome time and got to enjoy so much we had to offer. Thank you for the lovely recommendation. Safe travels back home and hopefully we get to welcome you back in the near future. Take care. Warm regards, Lisa
Read more
Donz74 wrote a review July 2021
Napier, New Zealand15 contributions11 helpful votes
Awesome weekend away the beginning of July with a group of friends, beautiful clean rooms, great views, friendly staff, one downfall was not being able to get a coffee at 7am, could buy Alcohol from the 24hr Casino but they were too busy to make coffee apparently, so had to go across the road, not far at all so wasn’t an issue but would of thought a Hotel of that standard would have somewhere to get coffee.
Read more
Date of stay: June 2021Trip type: Travelled with friends
1 Helpful vote
Helpful
Share
Response from Lisa Schreivogel, Guest Services / Front Office at SkyCity Hotel
Responded 19 July 2021
Dear Donz74, Thank you so much for the fabulous rating and lovely feedback. I am so happy that you had such an awesome time with your friends during your weekend stay with us. I can fully appreciate that 7am need for coffee. Keep the feedback coming as it does get taken seriously by management for us to better our services. 😊 Take care. I do hope we get to welcome you and your friends back in the near future. Warm regards, Lisa
Read more
Previous
123456
PRICE RANGE
USD 139 - USD 207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
skycity hotel auckland
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
323
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about SkyCity Hotel
Which popular attractions are close to SkyCity Hotel?
Nearby attractions include Weta Workshop Unleashed (0.07 km), Escapade NZ (0.4 km), and Great Escape (0.4 km).
What are some of the property amenities at SkyCity Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at SkyCity Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SkyCity Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at SkyCity Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to SkyCity Hotel?
Conveniently located restaurants include Culprit., The Grove, and Fondou Cafe.
Are there opportunities to exercise at SkyCity Hotel?
Yes, guests have access to a fitness centre during their stay.
Does SkyCity Hotel have airport transportation?
Yes, SkyCity Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is SkyCity Hotel located near the city centre?
Yes, it is 0.1 km away from the centre of Auckland Central.
Are any cleaning services offered at SkyCity Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does SkyCity Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.