We had a great short stay at Skycity Hotel. From the very start when we actually pulled up at the Sister hotel the Skycity Grand Hotel across the road the concierge staff of both hotels were exceptionally friendly and helpful to us. The room was comfortable and the bed was very comfy to sleep in. The hotel was central to the city and only a short walk to the Viaduct Harbour. When we needed to negotiate a fixed fare to the international airport Lila from the Concierge cooks not have been more generous with his time. He was very friendly and helpful. Thankyou so much Luka for your assistance. 👍 I don’t think the All Blacks are as friendly to the Wallabies on the paddock at Eden Park!!!!😉 (One Day🤞)
Superbly located for shopping and dining. The room was great, nice and modern. Very friendly staff. Worth paying the extra for breakfast at Gusto and valet parking to make the stay a breeze! Will definitely stay again.
We had our wedding reception at Fortuna, and stayed the night at Skycity Hotel 20 years ago. The service was amazing back in 2002, and it is still amazing in 2022. All the staff were very welcoming, our room had a King size bed, and it was so comfortable. There were 2 towels shaped to look like 2 swans and a love heart shaped by them. We had some complementary items in the mini bar. We were advised at check in that we also had a complimentary breakfast. WOW what a breakfast this was, buffet style with everything you could possibly want for a big hearty breakfast, with multi nationalities catered for. Everything was superb and more than we could of wished for. Thank you so much Sky City Auckland, again another unforgettable memory for our 20th wedding anniversary. Can you please thank all of your beautiful staff involved in making out stay so magical.…
Very fortunate to be able to make a business trip to NZ this week, and while in Auckland called SkyCity Hotel home. The Reception staff were very welcoming, efficient and charming, making check in a breeze especially as the flight from Melbourne had been delayed for 3 hours. The room was well appointed, clean and I was lucky enough to have a view of the Level 1 courtyard, which features an oversized chess set. Once settled, back to the foyer to ask the Concierge where to get a quick bite to eat. The Concierge staff were wonderful and very knowledgable. There a several very nice and reasonably priced restaurants and casual dining places to choose from within walking distance of the Hotel, and while there take the time to check out the Sky Tower which the Hotel sits under. If you are staying in Auckland, either on business or even for pleasure, check out SkyCity Hotel, you won't be disappointed.…
Great experience. Allowed us to book in 2 hours early. All staff very friendly. Free Easter eggs a nice touch. Room very clean, quiet and spacious. Large bed and pillows comfortable. Great value buffet breakfast. Highly recommend and would definitely stay again.
Open to rip people off and lie about charges. Do not recommend - add in extra costs instead of being up front. Tell us to enjoy our day and the parking is included and then charge our credit card once we've left. Absolutely disgusting will never ever return! What a disappointing experience! Worst customer service ever, 3 phone calls it took until I could even get 1 person to help. Once talked to the final person I figured there is no point talking any further the $35 charge wasn't worth any more of my time. Will just never return, no problem if the charge was up front not tell us it's free.
Whenever we are visiting Auckland we stay at Sky City Hotel. The professional friendly service is always exceptional. The hotel is in the heart of the city and there are so many interesting things t do within walking distance. I would recommend this hotel and will return again and again.
Reception was easy and friendly. Car valet very swift, the rooms albeit hard to get to with dodgy lifts were just fine. Ours had no view but was extremely comfortable and well laid out. Everything in the room was perfect and clean. Even quiet.
We booked 5 rooms for 8 people. Would definitely recommend and can't wait to return. Food, services, staff, amenities were all excellent. Also helped that we had a good win at the Casino on Friday night LOL
Awesome weekend away the beginning of July with a group of friends, beautiful clean rooms, great views, friendly staff, one downfall was not being able to get a coffee at 7am, could buy Alcohol from the 24hr Casino but they were too busy to make coffee apparently, so had to go across the road, not far at all so wasn’t an issue but would of thought a Hotel of that standard would have somewhere to get coffee.