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SKYCITY Hotel

Expedia.comUSD 144*
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#11 of 67 Hotels in Auckland
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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SKYCITY Hotel
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1,858 Reviews from our TripAdvisor Community

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Showing 1,697: English reviews
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Reviewed 2 days ago NEW

We did not stay in hotel but were outside looking lost ( as tourists do), approached by a front desk staff member 'Dickie', who introduced himself and asked if we needed assistance. He could not have been more helpful and we are very grateful for his friendly and above and beyond service. Definitely an asset to this establishment. Shows that...

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Helpful?
Thank Peter C
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear Peter C, We are so grateful for the time you have taken not only to share your lovely review of your recent stay with us, but also to acknowledge on of our most treasured staff members. He is in fact a true asset to our team here at SKYCITY Hotel and we are absolutely thrilled you were given the...

New York City, New York
Reviewed 3 days ago NEW

I stayed this hotel and it wasn't something special its more 3 star hotel in my opinion and they are not flexible when it comes to late checkout lets say if you want to check out one hour later then you have to pay extra do not expect great service at this hotel stay somewhere else

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Helpful?
Thank LuxuryExpert2017
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear LuxuryExpert2017 Thank you so much for the time you have taken to provide us with your lovely and honest feedback of your recent stay here with us. Although I am disappointed that we did not meet your expectations on this occasion, I am grateful that you have shared with areas on which we are in need of improving. Please...

Reviewed 4 days ago NEWvia mobile

This hotel is over rated. The service is the worse I have had in many hotels around the wold. You do not feel welcome but rather as a burden. I had a reservation for 10 nights but decided to stay for 8nights only. I specifically asked at my arrival if leaving two nights earlier would be a problem and was...

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Helpful?
Thank Yessy B
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear Yessy B, I would firstly like to send you my most sincere apologies for the lack of service you had encountered on your recent stay here with us. It is only through such feedback that we can seek those areas our guest feel we may be lacking and improve on it. Please rest assured that this is in no...

New South Wales, Australia
Reviewed 5 days ago NEW

Great place with great facilities we stayed for 2 nights at the end of our north island holiday. very good rooms and extremely quite. Staff were very helpful for our entire stay. Highly recommended 9/10.

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Helpful?
Thank nigo75
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear nigo75 Thank you so much for taking the time to share your lovely review of your recent stay here with us and for the excellent recommendation. Such positive feedback will only further encourage our team to improve and excel at providing our guests with the most exceptional service. I am pleased that you had a great stay here with...

Tauranga, New Zealand
Reviewed 6 days ago NEW

Sky City has a great location, the room we stayed was super comfortable, with a great space, view of the city, clean, great for rest. The staff are attentive and friendly. The Sky City complex has restaurants, the sky tower and the casino.

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Helpful?
Thank pmg2013
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear pmg2013 Thank you so much for taking the time to post your lovely review on Trip Advisor of your recent stay here with us. I am absolutely delighted to learn that you had an enjoyable comfortable stay here with us recently, whilst also taking great advantage of all the wonderful amenities and conveniences SKYCITY has to offer all our...

Koh Chang
Reviewed 6 days ago NEW

We stayed here for 2 nights at the beginning of our trip. The hotel is very large and the rooms are above a very busy casino. It is important to ask for a high floor for your room and then it is very quiet. The service was excellent and the staff very helpful and friendly. The room was comfortable and...

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Helpful?
Thank R B
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear R B We appreciate the time you have taken to share your review and advice on Trip Advisor. I am pleased to learn that you had a wonderful stay here with us and that our team were able to provide you with the exceptional service that we pride ourselves on here at SKYCITY Hotel. We are so very fortunate...

Brisbane, Queensland, Australia
Reviewed 1 week ago NEW

Loved my recent stay at Skycity Hotel. We stayed 6 nights for business and found the proximity to everything very good. The staff were very attentive and helpful. The in room dining was delicious and made some of the nights very easy. We also used the in room tv program to help select a couple of nearby restaurants to eat...

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Helpful?
Thank Michelle M
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear Michelle M Thank you so much for the time you have taken out of your day to provide us with your lovely review! Here at SKYCITY Hotel we strive to provide our guests with the most exceptional service as to ensure an equally exceptional stay and I am thrilled that you were provided with such on your recent stay!...

Napier, New Zealand
Reviewed 1 week ago via mobile

From arriving at the front doors till checking out the service at the hotel was top notch! No request was too much at all. We arrived well before check in as we were there for the fire stair challenge an we were able to check in early An the hotel were happy to hold our bags for us An take...

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Helpful?
Thank Lisacunningham01
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear Lisacunningham01 Wow! Thank you for such a wonderful review of your recent stay here with us. I am absolutely delighted to learn that you had a fantastic stay. Here at SKYCITY Hotel we strive to provide our guests with the most exceptional service as to ensure they have an equally exceptional stay, which I am thrilled to see you...

Reviewed 1 week ago via mobile

Auckland was having a shot supply of rooms for some reason and this was one of the few hotels that still had any at an absurd price of $450 a night. I guess at that price I was expecting a hotel. Now don't get me wrong the room is somewhat clean and it was comfortable. But it felt like a...

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Helpful?
Thank April N
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear April N Thank you so much for the time you have taken to provide us with your lovely feedback on Trip Advisor. We truly appreciate both your constructive and positive comments on your experience here at SKYCITY Hotel, as it is only through such concerns that we can improve on the areas our guests feel we are lacking. I...

Auckland Region, New Zealand
Reviewed 2 weeks ago via mobile

Friendly hotel and concierge staff. Bags delivered to room really quickly. Great location with many dining options available. Room was nice, modern, spacious and clean. Overall an enjoyable experience here. We would definitely return.

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Helpful?
Thank BrucePhiyathay
Helena_Ikitoelagi, Guest Relations Manager at SKYCITY Hotel, responded to this review

Dear BrucePhiyathay, Thank you very much for the time you have taken out of your day to provide us with your lovely review. Here at SKYCTIY Hotel we strive to provide our guests with the most exceptional service as to ensure an equally exceptional stay! I am pleased you were provided with such on this occasion by our Concierge team....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Centrally located, SKYCITY Hotel facilities are top-class, rooms are spacious and the iconic Sky Tower is right on your doorstep. Choose to dine in style at one of 20 plus restaurants, café and bars and experience the thrill of the world-class Casino. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Hotel

Address: Corner Victoria & Federal Streets, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $182 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — SKYCITY Hotel 4.5*
Number of rooms: 323
Reservation Options:
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Also Known As:
SKYCITY Hotel Auckland, New Zealand
Hotel Style:
#2 Green Hotel in Auckland
#7 Romantic Hotel in Auckland
#10 Luxury Hotel in Auckland
#11 Family Hotel in Auckland
#14 Business Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Hotel staff and other travellers.
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Questions? Get answers from SKYCITY Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors overlooking the harbor.”
pmg2013, 17 May 2017 | Read review
“High floor because of casino and busy lobby area below”
90rb, 17 May 2017 | Read review
“If you get a room on a high floor, you'll have great views in just about any direction.”
alanf411, 30 Apr 2017 | Read review
“ask for a city view”
cityfan4ever, 22 Apr 2017 | Read review
“Best Views, It's all you can ask for.”
, 22 Apr 2017 | Read review
5 of 5
Expedia.com
USD 144* /night
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CancelonUSD 175
Orbitz.comUSD 146
TravelocityUSD 146
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*Disclaimer
Prices are for 1 room, 2 adults
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