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Traveller (41)
Room & Suite (24)
  • Excellent9%
  • Very good24%
  • Average31%
  • Poor12%
  • Terrible24%
2 Dec 2017
“Glad it was one night”
6 Nov 2017
“A visit to Auckland”
Non-Smoking Hotel
Wheelchair Access
Dry Cleaning
Self-Serve Laundry
Free Parking
4 Star accommodation
All hotel details
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Reviews (115)
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1 - 5 of 110 reviews
Reviewed 4 July 2018 via mobile

A quick trip to auckland, excellent location with plenty of services close by including a new supermarket. Was a little noisey but that was mostly due to the amount of emergency vehicles using the street. Very clean, beds are comfy and great showers. Economical so...More

1  Thank Clinton S
Reviewed 22 March 2018 via mobile

I stayed here one night and was so happy to have in room laundry with laundry soap and the cycle was reasonable. The laundry is in the bathroom which offers shampoo, conditioner, soap, body lotion and bath gel so everything you need. There is a...More

1  Thank tlcjunk
Reviewed 20 February 2018 via mobile

From the moment we walked in we were greeted with friendly staff who were very helpful. Our apartment was very spacious and very clean and freshly refurbished. The carpets were plush and wonderful to walk on. Raj was wonderful and went out of his way...More

1  Thank LandRYoung
Reviewed 16 January 2018

The "apartment" if you could call it that was absolutely disgusting. From mould in the shower, broken blinds, sticky finger marks on the bed head, dents on all the walls, dirt all over the walls, dust everywhere, a power point sticking out and being told...More

3  Thank _lisaanderson2010
Reviewed 4 December 2017

The apartment was tiny, beds were uncomfortable, bathroom was tight and awkward to be in. There was a notice on the balcony window saying we weren't allowed on the balcony and to ring if we had questions. When we rang and the first guy said...More

1  Thank thebourkes
Response from Quest P, Manager at Quest PonsonbyResponded 8 January 2018

Dear Guest, Thank you for taking the time out to provide us with your valuable feedback. It really helps us understand what we are doing right and what and where we need to improve. I understand your situation and once again I am sorry that...More

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Hotel Amenities
Self-Serve Laundry
Non-Smoking Hotel
Wheelchair Access
Dry Cleaning
Laundry Service
Room amenities
Refrigerator in room
Price range
USD 92 - USD 200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Luxury Hotel in Auckland Central
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
Reservation Options
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New Zealand > North Island > Auckland > Auckland Central
Also Known As
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Auckland, New Zealand
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Traveller (41)
Room & Suite (24)
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Room Tips
"Avoid this place at all costs"
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"Don't stay here even if you are desperate"
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"Ask at check in if the windows have natural light and are not obstructed by shutters."
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"Standard Quest accommodation but don't expect Reception Desk or customer service to be up to the same..."
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