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Surf 'N' Snow Backpackers

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165 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Reviewed 24 March 2016

The room was awfull. It was grey and there was only a bed and a half-broken fan in it. It was kind of depressing. The room smelled terrible. We had the fan on and the door open but the smell didn't go away. The bed was dirty. The staff was helpfull and give us a sort of stick with a...

Thank Wim H
Auckland Region, New Zealand
Reviewed 24 March 2016

The receptionist was really caring n helpful, great job for them!! Kitchen is big enough n clean but there is one stove that is not working well so takes time to cook when there r many ppl. Room n toilets r vacuumed n swiped everyday by the cleaners n they do their best to keep them clean. The cons would...

Thank rikaiswagfam
Munich, Germany
Reviewed 24 March 2016 via mobile

Nice and very helpful staff. They took a long time to manage our difficult and confusing bookings. Toilets and showers seem new or at least recently renovated and are very clean. Perfect location for a cheap rate in city centre.

Thank Rainer Z
London, Ontario, Canada
Reviewed 22 March 2016

I had to stay here because everything, and I mean everything was booked out in Auckland. The building itself was off putting, situated up a hill with many smokers outside the building. There was mould on the bathroom ceiling for one thing and the carpers looked like they haven't seen a vacuum in months. What really stood out to me...

Thank Angela C
Auckland, New Zealand
Reviewed 21 March 2016

Hi guys, Kindly stay away from this Backpacker.It has the Dirtiest Kitchen and Toilets.No safety from Thieves and Drunkards. My NIKE shoes were stolen and I have seen people loose money and passports.Management simply says "NOT OUR RESPONSIBILITY".There are Drunkards in the Lounge always hitting on girls and management says they can do what they want as long as they...

Thank rajaram s
Reviewed 18 March 2016 via mobile

I/we stayed here in both a private room and dorm. Rooms were really dirty. Booked this hostel cause all others were fully booked. Kitchen was so so. Hostel has really central location but It's not worth the money according my opinion. Might be a good option if you're a group just looking for a place to crash and party hard...

Thank David L
Reviewed 8 March 2016

There isn't a lot of good things to say about this place, actually the staff are pretty nice and easy to get along with but it ends there. My partner and I have been backpacking for 6 years and this hostel is in our bottom 5 for sure! We spent $460 a week to sleep in a double room which...

Thank prueprue89
Nuneaton, United Kingdom
Reviewed 8 March 2016

Staff are friendly but Surf n Snow backpackers is hands down one of the worst places I’ve ever stayed. Do not subject yourself to the tangy smell emanating from the TV room , nor the lumpy mattresses or the kitchen... there are better places to stay that are cheaper e.g: The Choice Plaza Backpackers

Thank Rebecca M
London, United Kingdom
Reviewed 7 March 2016

I wasn't expecting the Ritz for the price that we paid, but I have stayed in better places for this price. Our room had no windows and was unbearably hot, we had to sleep on towels to stop the nylon bedding from making us sweat even more. The shower pressure was variable, becoming only drips of water in the morning...

Thank London_boy75
Reviewed 5 March 2016 via mobile

Stayed on the couch the first night because all of Auckland was booked. It cost 30 dollars to sleep on a broken couch in reception with the lights remaining on. We had to accept as we had no choice. The staff are reasonably friendly but the manager is awful. Unfriendly, rude and moody he doesn't care about anything but getting...

Thank Hash A

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Additional Information about Surf 'N' Snow Backpackers

Address: Level 1 102 Albert Street, Auckland, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $23 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surf 'N' Snow Backpackers 3*
Number of rooms: 50
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Also Known As:
Surf `n` Snow Backpackers Hotel Auckland Central
Surf 'N' Snow Backpackers Auckland, New Zealand
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Questions & Answers

Questions? Get answers from Surf 'N' Snow Backpackers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring ear plugs”
 of 5 bubbles lil_squishy1, 4 Nov 2016 | Read review
“Some privet rooms do NOT have windows. So, be confirm before you book.”
 of 5 bubbles Shamimuddin75, 12 Aug 2016 | Read review
“I stayed 12 bed dorm. that was fine.”
 of 5 bubbles nastylord, 19 Apr 2016 | Read review
“when booking best request a window room.”
 of 5 bubbles rikaiswagfam, 23 Mar 2016 | Read review
“Level one is loud!”
 of 5 bubbles prueprue89, 7 Mar 2016 | Read review
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