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Surf 'N' Snow Backpackers

Booking.comUSD 28*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 46*
USD 28*
Great Deal
USD 46*
USD 45*
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192 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Dublin, Ireland
Reviewed 3 days ago NEWvia mobile

We were booked in for a week as we were just finding our feet as we moved to Auckland. Worst mistake ever... hostel is filthy and unhygienic. Staff smelled really bad. Bed clothes should have been thrown out now put on bed. And the pillows were horrific. We had a private room which the walls were covered in holes and...

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Thank Hayley W
Reviewed 3 weeks ago via mobile

Tiny room, no ac, no window, tiny fan, bed bugs. Way too overpriced for what we got. The one good thing is that it got us outside doing stuff and got us out of the big city for a few days, which was nice.

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Helpful?
Thank Kyle G
London, United Kingdom
Reviewed 3 weeks ago

We stayed at the Surf 'n Snow for two nights at the end of April 2017 and were very disappointed - it ranks in the bottom three hostels we've stayed at in over four months of travelling across Asia and Oceania. The location is excellent, but that is where it stops. Customer service was slow and confused. The room had...

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Helpful?
Thank Mike T
Dublin, Ireland
Reviewed 3 weeks ago

Do yourself a favour and steer clear of this place. It is literally the worst backpackers I have ever stayed at and I've been to 40 countries. It is filthy and there is no care whatsoever given to maintenance and upkeep of the building. We paid $90 for an awful private room- basically just a very uncomfortable bed with nothing...

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Helpful?
Thank Julie M
Auckland, New Zealand
Reviewed 4 weeks ago

Never stay at this place except if every single place in Auckland is booked and you don't have a car to sleep in and it's winter and its wet. The rooms are too hot and smelly, there are dorm rooms and private rooms in the basement which get no light or air. The Kitchen is filthy with fruit flies everywhere....

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Helpful?
Thank Dan S
Gumi, South Korea
Reviewed 5 April 2017 via mobile

It is cheap. The countdown is close. No WiFi. Kitchen dirty. The staff called 'Lalro' blamed me for not being able to speak English. Then I asked what country I came from. I said that it was Korean and made a disgusting expression. The president needs to educate staff. Staff without manners. Other staff satisfied. 저렴해서좋다. 카운트다운 가깝다. 와이파이안됨. 주방더러움....

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Helpful?
Thank 유르
Darwin, Australia
Reviewed 5 April 2017 via mobile

When we arrived, our booking wasn't in the system so we had to sort out a new room and pay $30 on top of the original price, the whole place is filthy and our room was dirty. We got a private room that was very simple and had patched holes everywhere. The sheets had not been washed, just the doona...

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Helpful?
Thank Georgia M
Bridgetown, Barbados
Reviewed 4 April 2017 via mobile

Like nomads the rooms are simple, lacking air con. I was in a private room with my friend. The dorm rooms looked a little small but for the price it is what you expect. Showers average but clean enough and nothing less than what you need Common area / reception had a pool table pretty simple but comfy seats for...

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Helpful?
Thank tomgarble
Le Morne
Reviewed 27 March 2017 via mobile

Where to start...? Faeces in the showers, stains on the bed sheets, public hair in the bed. We stayed for one night in a double room with shared facilities. We arrived late off a flight and availability was pretty much non existent in Auckland on Saturday night; possibly due to the Adele concert. Anyway, the place looked ok online and...

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Helpful?
Thank Sean M
Akaroa
Reviewed 24 March 2017 via mobile

This place needs to be closed. To say our rooms were not clean would be an understatement. There was rubbish everywhere and the carpets hadn't been vacuumed probably ever. There were holes and graffiti on the walls of my room. Couldn't even bring myself to stay. Didn't feel clean or safe. Give this place a very wide berth.

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2Thank Sarshy

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04/06/2017 05/06/2017
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Amenities

Internet
  • Paid Wifi

Additional Information about Surf 'N' Snow Backpackers

Address: Level 1 102 Albert Street, Auckland, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $19 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surf 'N' Snow Backpackers 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Surf `n` Snow Backpackers Hotel Auckland Central
Surf 'N' Snow Backpackers Auckland, New Zealand
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Questions & Answers

Questions? Get answers from Surf 'N' Snow Backpackers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away, this place is horrible”
O9672VTmiket, 2 May 2017 | Read review
“Room 303: Great window, great view.”
agnetestjernfelt, 31 Jan 2017 | Read review
“The best tip I can give, is don't stay here”
NienkeNM, 30 Dec 2016 | Read review
“Check because some rooms have no windows or ventilation”
T2509, 9 Dec 2016 | Read review
“Bring ear plugs”
lil_squishy1, 4 Nov 2016 | Read review
5 of 5
Booking.com
USD 28* /night
View Deal
Expedia.comUSD 46
PricelineUSD 45
Hotwire.comUSD 46
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*Disclaimer
Prices are for 1 room, 2 adults
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