We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Chancellor Auckland Hotel

Hotels.comUSD 89*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 108*
USD 89*
USD 95*
USD 108*
USD 89*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Grand Chancellor Auckland Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

648 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 595: English reviews
Start your review of Grand Chancellor Auckland Hotel
 Click to rate
Christchurch, New Zealand
Reviewed yesterday NEW

Door to bathroom swollen from water, chipped and dirty tiles in bathroom, no complimentary breakfast. Staff have to let you into the leisure room which just seems pointless and a waster of time, wasn't advised how much the hold would be on my credit card either.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Mark P
Reviewed 2 days ago NEW

Great place to stay close to all things that I needed to attend. Would certainly stay here again. Staff were very helpful and the price was reasonable. Close proximity to the CBD and many great restaurants and bars.

Review collected in partnership with this hotel
 Report
Helpful?
Thank wendyclarke357
Reviewed 4 days ago NEWvia mobile

Great location for Viaduct area, room was clean and tidy but Soo at reception was a star. My booking was for the wrong day and she changed it with the minimum of fuss which helped me immensely. Thanks again.

 Report
Helpful?
Thank Rob M
Reviewed 5 days ago NEW

room excellent, breakfast needs some attention as there was not much variety and space to eat. like the fact that each room had cooking facilities, great to know for future stay. will recommend to others

Review collected in partnership with this hotel
 Report
Helpful?
Thank franciscoy226
Melbourne, Australia
Reviewed 6 days ago NEW

Went to check in at 6.30am after a night flight to be told our room had been cancelled. No apology or show of concern. The male receptionist was very disinterested, we asked for a referral hotel and he sent us to the backpackers. Not impressed will never stay with any of their hotels.

 Report
Helpful?
Thank freddodog
Kerikeri, New Zealand
Reviewed 1 week ago

Great weekend excellent facilities and handy to everywhere especially viaduct basin. Quiet part of town at weekends. Great to be able to leave luggage there after checkout. Good leisure facilities and a great place for a long weekend.

Review collected in partnership with this hotel
 Report
Helpful?
Thank WENZ40
Reviewed 1 week ago

Overall very average...All staff very pleasant ....just needs a revamp of tired rooms...I've put a poor for cleanliness ...that does not relate to the cleaners,they did a super job...could I suggest perhaps a small air freshener per room.

Review collected in partnership with this hotel
 Report
Helpful?
Thank M6762UGelizabethf
Gisborne, New Zealand
Reviewed 1 week ago

It is great location, somewhat clean, but that is where it stops. The staff was nice, but not happy at all. Room very small and dingy, needs paint badly and pool and spa very non-inviting. Water damage in the bathroom, smelly mould rotting in room, from bathroom. Marks and scuffs everywhere when lights are on. Not a good feeling.

 Report
Helpful?
Thank usandthem2016
New Plymouth, New Zealand
Reviewed 1 week ago

Good location. Quiet. Room clean and decor nice. Staff lovely and friendly. Breakfast good. Enjoyed reasturants associated with the hotel and being able to charge to room. Having a mini bar was goof and and the variety of snaks.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Brigid B
Thames, New Zealand
Reviewed 2 weeks ago

Although the décor of this hotel is very dated, it is clean, in good location and the staff are very friendly and helpful. Only downside is that there is no bar or restaurant. The breakfast food was adequate but expensive for what it is.

Review collected in partnership with this hotel
 Report
Helpful?
Thank E5881BUdonnah

142 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (131)
Viewed
View from Room (14)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (33)
Viewed
Bathroom (7)
Viewed
Dining (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Room/Suite (7)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (2)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Auckland hotels
0.2 km away
The Sebel Auckland Viaduct Harbour
0.4 km away
Mercure Auckland
Mercure Auckland
#38 of 67 in Auckland
2,066 reviews
0.3 km away
The Sebel Quay West Auckland
Show Prices
Show Prices
Show Prices
0.2 km away
Stamford Plaza Auckland
Stamford Plaza Auckland
#15 of 67 in Auckland
1,894 reviews
0.2 km away
Rydges Auckland
Rydges Auckland
#14 of 67 in Auckland
2,003 reviews
0.2 km away
Heritage Auckland
Heritage Auckland
#9 of 67 in Auckland
1,731 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Grand Chancellor Auckland Hotel

Address: 1 Hobson Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $120 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Chancellor Auckland Hotel 4*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Priceline, Agoda, HotelsforEveryone, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Grand Chancellor Auckland Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Chancellor Hotel Auckland
Grand Chancellor Auckland Hotel New Zealand
Hotel Style:
#28 Luxury Hotel in Auckland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Chancellor Auckland Hotel staff and other travellers.
4 questions
Ask a question
Whakatane, New Zealand
4 months ago
Gladstone, Australia
over a year ago

See all questions (4)

Questions? Get answers from Grand Chancellor Auckland Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don,t go there, the hotel we eventually stayed in was excellent and couldn't have been more helpful”
freddodog, 24 May 2017 | Read review
“not worth the hassle or more than one night stay, stay away”
usandthem2016, 21 May 2017 | Read review
“Worth getting a suite if you can”
pgb-gargunnock, 9 Mar 2017 | Read review
“Higher floor to reduce street noise.”
381mcnick, 5 Mar 2017 | Read review
“Hotel does not have any views”
192kunalg, 4 Mar 2017 | Read review
5 of 5
Hotels.com
USD 89* /night
View Deal
Booking.comUSD 95
Hotwire.comUSD 89
HotelQuicklyUSD 108
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates