The Sebel Auckland Viaduct Harbour
85 Customs Street West Viaduct Harbor, Auckland Central, Auckland 1010 New Zealand
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About
#45 of 215 hotels in Auckland Central
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Looking for a place to stay in Auckland Central? Then look no further than The Sebel Auckland Viaduct Harbour, a quiet hotel that brings the best of Auckland Central to your doorstep.
Auckland Sebel Suites offers guests an array of room amenities including a flat screen TV, a refrigerator, and air conditioning, and getting online is possible, as free internet access is available.
The hotel offers a concierge, to make your visit even more pleasant. Guests arriving by vehicle have access to parking.
Given the close proximity of popular landmarks, such as Coast-to-Coast Walkway (0.1 mi) and Britomart (0.3 mi), guests of The Sebel Auckland Viaduct Harbour can easily experience some of Auckland Central's most well known attractions.
Auckland Central has plenty of Italian restaurants. So when you’re here, be sure to check out popular spots like Amano, Baduzzi, and Elliott Stables, which are serving up some great dishes.
During your visit, be sure to check out popular attractions like Sky Tower (0.4 mi), Queen Street (0.5 mi), and Ponsonby (1.1 mi), which are all within walking distance of the hotel.
We’re sure you’ll enjoy your stay at The Sebel Auckland Viaduct Harbour as you experience everything Auckland Central has to offer.
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Property amenities
Parking
Free internet
Pool
Complimentary Instant Coffee
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Paid wifi
Complimentary tea
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Kitchenette
Microwave
Flatscreen TV
Hair dryer
Seating area
Iron
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbour View
Languages Spoken
English
Hotel links
Special Offer:Check on Availability & Book Direct Now to Enjoy the Best Preferred Rates
Location
100Great for walkers
Grade: 100 out of 100
203Restaurantswithin 0.5 km
42Attractionswithin 0.5 km
85 Customs Street West Viaduct Harbor, Auckland Central, Auckland 1010 New Zealand
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Rental CarsSee car hire from USD 11/day
1583Reviews30Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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This place was chosen for us and I was worried as had read the reviews about the noise - but I should not have worried - it was excellent from the moment we arrived. We arrived really early and were just going to leave our bags before our meetings but the kind staff found a room so we could check in straight away. Also - I am on crutches so they changed our reservation so it included a step in shower rather than one over the bath - this was so good - as we had not requested this . There is a ramp to the hotel and this room was good for people with limited mobility. Room included hob, oven, microwave, washing machine and dryer - we didn't use any of these as only here one night but would be good if staying longer. It had a great coffee machine -used that. The hotel doesn't have a restaurant but as it is in the Viaduct there is plenty to wander to all on the doorstep - we recommend the Giraffe! Our room was quiet - I was worried re this but our room was so quiet - I think the noise others talk about is in the viaduct view rooms - we had a car park view room and didn't hear anything. - would really recommend it - don't need the view as you just wander down to the viaduct for meals and drinks and you have the view! The bed was comfy, amenities good. Only negative is it had a mini bar menu which I normally don't use but was back early so thought I might snack - but to use this you have to ring and order it - - it is not in the room. This was enough for me to decide not to, so maybe this is a positive! Also for some reason the door to the washing machine closet is hung the wrong way so if you want to use it , it could be awkward. But overall this was a great hotel in the perfect location (450m to ferries and close to shopping and right on the Viaduct ) and we would be back - if we can afford it.…
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Choose a non viaduct view room - quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favourite
This hotel is positioned so beautifully above the Viaduct Basin in Auckland. We have not stayed in all the marina / harbour view rooms but I am pretty sure they would all have the same stunning views. The staff are always courteous, the rooms are spotless. Perhaps slightly tired, but still lovely. Priced well for a central city property. We always enjoy our morning cup of coffee on the balcony looking at the activity in the basin below and the harbour beyond. At night the Harbour Bridge is lovely all lit up. There does not seem to be an option for room service breakfast on their menu - this would be a welcome addition. Also, a few more guest car parks would be really helpful Great Job team - keep it up.
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Date of stay: September 2022
Location
Service
Sleep Quality
Room Tip: Ask for a room on a high floor. There is a pub on the ground floor that runs very noisy games.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edith Singgih, Other at The Sebel Auckland Viaduct Harbour
Responded 20 Sept 2022
Dear andrewg459, Thank you for taking the time to share your experience with us. I am really glad you had a great stay with us and enjoyed the view of Viaduct Harbour. It is always encouraging to learn that our guests are satisfied with our service & their overall experience as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Edith Singgih Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Despite the lovely view from our Harbour View room, the room itself was dreadful.There were scuff marks and chips out of the skirting boards, shabby and uncomfortable furniture, a huge rip in the lining of one of the curtains in the bedroom.The safe didn,t work , it did initially but I opened it and it would not lock again, came up with 5555 reported it, man came said it was the batteries went away to get some , replaced them and yes it worked, until I opened it again !!!! gave up !!!!! The bathroom was a safety hazzard and the kitchen had drawers you could not open unless the cupboard the other side was opened, the fridge was really old and overhead cupboards were ridiculous and awkward.No one told us about the noise from all the bars and restaurants right underneath us, we were on the 3rd floor right above the Fox Pub, it was horrendous, we could not get any sleep, it wasnt only Friday and Saturday it was every night !!!!! We paid a lot of money for our upgraded room in , as advertised , a 4 star Hotel. There is nothing 4 star about it. I would advise anyone looking to stay here to be aware of the noise and the state of the rooms, it seriously needs renovation. We were seriously disappointed and felt totally ripped off …
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: this place does not have a pool or restaurant, although looking at the brochures I assumed it...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
Stunning Sebel The most stunning thing about the Sebel Viaduct was the viaduct views and the lobby. The actual room was clean and comfortable. But dated. The bathroom needs a reno as was very shabby with paint chipped off the furnishing. The shower was good in the pressure. The room had a little kitchenette which was quite handy. The bed was comfy. The blackout curtains were good. The door was very noisy and I didn’t get a good sleep. Every time someone on the same floor returned to their room and closed their door, the door to my room would shake in its hinges. It made me feel as though someone was trying to open my door. I wouldn’t return here to stay.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This is the third time we have stayed here, the hotel and location is fantastic, unfortunately one of the bars below the hotel has a regular band which they didn't have during our previous visits, and they play until 1 am on a Friday and Saturday night. GRRR. other than that it was good.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
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Convenient hotel with good service let down by excessively loud nightclub nearby! We stayed here for a few nights on a quick weekend away to explore Auckland. We chose this hotel based of its location, being near plentiful shops, restaurants and of course the lovely Auckland marina. We were certainly spoilt for choice in dining options. The nearby restaurant ‘Giraffe’ even offers room-service. Their desserts were scrumptious! If you like shopping, the Queen St boutiques are a easy walk. There is a nearby grocery store about 5mins walk for any snacks and essentials. The studio rooms were very spacious. They offered a kitchenette, laundry, cutlery, glassware and a proper coffee machine. The bathroom was quite large and plenty of place to store things. The bed was somewhat comfortable. Now, I’d like to say there were no negatives to this stay but unfortunately there was one huge letdown: the horrendously loud nightclub that LITERALLY made our room vibrate from the noise until the early morning. Zero sleep. Thumping noise Friday and again on Saturday. Neither of us got a wink of sleep. This really, really should be brought to guests attention on the hotel website or at least at check-in. We would have asked to switch to a nearby Accor hotel if we knew it would be this loud. The reception staff are pleasant and polite in their interactions with guests but I would recommend giving guests the heads-up re: noise. Otherwise, the hotel would be a good stay if you avoid the weekend.…
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: I personally wouldn’t stay on the weekend due to the nearby noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The BEST location! $$$$ Eateries at Viaduct, but $ and $$ in walking distance for nights you just want a quick meal. Wish the Sebel had a restaurant attached to the hotel. That was probably the only thing we can criticize. Management at reception were great, especially Natesh he was so helpful and courteous
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Review collected in partnership with Accorhotels.com
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Despite the room having a lovely view we were kept awake all night with the band playing in the pub directly below. Yelling and yahooing from patrons partying. Wish we had of read the reviews before booking!!!!! We complained after the first night and were moved from the 2nd floor to the 5th floor which made no difference to the noise at all. Furniture is tired looking and rooms could do with renovating. Staff were helpful kind and sympathetic of noise situation. It would be good if the council reviewed the licensing for the surrounding motels sake.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed in a marina King Suite. 2x nights of no sleep thanks to the band playing downstairs until 3am with their venue wide open. No warning of this on their website or would have stayed elsewhere. Ear plugs the second night did not help. Hotel itself was fine if you aren't planning on sleeping. Never again.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Parking was not available on-site, although advertised. Very noisy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Standard check in, good size room. No parking available so had to park offsite in a nearby parking lot. Excessive noise from the downstairs pub - loud live music until 0100hrs, followed by a further 2 hours of loud club music with poor karaoke offered by the pubs patrons. Was expecting a harbour side room to be quiet - I was wrong. Would not recommend unless you intend to be out at the pub until 3am anyway!
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Rubbish place to stay if you want to get to sleep before 3am.
Expect loud music, drunken singing...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
USD 149 - USD 200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sebel suites auckland hotel auckland central, sebel hotel auckland, auckland sebel hotel, auckland sebel suites
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
119
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Frequently Asked Questions about The Sebel Auckland Viaduct Harbour
Which popular attractions are close to The Sebel Auckland Viaduct Harbour?
Nearby attractions include New Zealand Maritime Museum (0.2 km), Viaduct Harbour (0.5 km), and St. Patrick's Cathedral (0.3 km).
What are some of the property amenities at The Sebel Auckland Viaduct Harbour?
Some of the more popular amenities offered include a pool, a business centre, and meeting rooms.
Which room amenities are available at The Sebel Auckland Viaduct Harbour?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Sebel Auckland Viaduct Harbour?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at The Sebel Auckland Viaduct Harbour?
Yes, parking is available to guests.
What are some restaurants close to The Sebel Auckland Viaduct Harbour?
Conveniently located restaurants include The Grove, Culprit., and Hello Beasty.
Are there opportunities to exercise at The Sebel Auckland Viaduct Harbour?
Yes, guests have access to a pool during their stay.
Is The Sebel Auckland Viaduct Harbour located near the city centre?
Yes, it is 0.7 km away from the centre of Auckland Central.
Are any cleaning services offered at The Sebel Auckland Viaduct Harbour?
Yes, dry cleaning and laundry service are offered to guests.
Does The Sebel Auckland Viaduct Harbour offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to The Sebel Auckland Viaduct Harbour?
Many travellers enjoy visiting Parnell (1.9 km), Eden Garden (3.7 km), and Auckland Town Hall (1.1 km).