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Rydges

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#14 of 68 Hotels in Auckland
Certificate of Excellence
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Rydges
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1,877 Reviews from our TripAdvisor Community

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Showing 1,772: English reviews
Whakatane, Bay of Plenty, New Zealand
Reviewed 22 June 2015

I stayed at this hotel Saturday 20th June and it was lovely. Exceptional service from the lady who checked us in, the room was very clean apart from some rubbish that has been stashed on top of the second shower head - would have to be tall to see it! Valet parking made life that much easier, location was fantastic,...

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Helpful?
Thank Amie B
Rydges_Auckland, Public Relations Manager at Rydges, responded to this review

Hi Amie, Thank you very much for taking the time to leave us a review! We really appreciate and value guest feedback. Great to know the service from front desk was exceptional, your kind words will be passed on. Glad to know you enjoyed the central location of the hotel, comfort of our rooms and valet parking facilities. Your feedback...

Bangkok
Reviewed 18 June 2015

Stayed for 4 nights for business trip. The room is nice and clean. Bathroom design is a bit weird that no matter how much you try, every time you shower, the toilet area will get wet. Has in-room small fridge but no freezer (which I really need). But very helpful staff. Good location, close to skytower. Breakfast choice did not...

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Helpful?
Thank Piichiez
Rydges_Auckland, Public Relations Manager at Rydges, responded to this review

Hi Piichiez, Thank you for taking the time to share your experience with us. We appreciate and value guest feedback so we can try to improve our services and facilities. Your feedback has been passed on to the concerned department. It’s great to know you enjoyed the central location of our hotel. Our breakfast buffet is the highlight and our...

Reviewed 18 June 2015 via mobile

Stayed at the Rydes for 1 night. Room was nice with a comfy bed- always a bonus. We were right near the lift a and thought it would be noisy, but wasn't the case. Locate close to sky, with other dining options close by

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Helpful?
Thank Therandomone
Rydges_Auckland, Public Relations Manager at Rydges, responded to this review

Hi there, Thank you for taking the time to write us a lovely review. It’s great to know you enjoyed the central location of our hotel and the comfort of our rooms. We would love to see you back at Rydges Auckland in future. Kind regards, ^FD

Reviewed 17 June 2015 via mobile

The lows; room I was given had a wheelchair access shower, this mean water covered the floor, body wash was empty, woken at 4am with sounds of construction or roadworks? Key wouldn't work 3 times in one day! Not the best Rydges I have stayed at. Positives - staff were very friendly, room service was great! Good location but down...

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Helpful?
Thank Heine1
Rydges_Auckland, Public Relations Manager at Rydges, responded to this review

Hi there, Thank you for taking the time to share your honest experience with us. We’re are glad to hear that you did have some plus points during your stay with us, but disappointed that you found this particular stay to be average. We appreciate guest feedback and aim to give every guest an enjoyable experience, we apologize as this...

Dargaville, New Zealand
Reviewed 15 June 2015

Helpful and friendly staff. Great meals and big beds that where very comfortable. Tidy and clean rooms with good space and the mini bar was well supplied. Good shower and options for TV was good. Good stay

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Helpful?
Thank Brenden1976
Rydges_Auckland, Public Relations Manager at Rydges, responded to this review

Hi Brenden, Thank you for rating us a 5/5 for your recent experience at Rydges Auckland. Great to hear you enjoyed the meals from The CUT on Federal and the comfort of our beds. Your kind words about our staff will be passed on to them. We hope to see you back soon. Kind regards, ^FD

Christchurch, New Zealand
Reviewed 15 June 2015

Good location, excellent valet parking person, however check-in staff were grumpy and didn't make us feel welcome. Check out time at 10.00am on a Saturday morning is just ludicrous.. Everywhere else it is 11.00am and some other hotels it can be as late as midday.. We shouldn't be tied down by a hotel's cleaning staff roster, your guests are your...

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Helpful?
Thank NeilCox
Rydges_Auckland, Public Relations Manager at Rydges, responded to this review

Hi NeilCox, Thanks for taking a moment to share your thoughts on your recent stay! We’re pleased to hear you enjoyed our central location. Although your experience was not entirely positive, we do appreciate you sharing your thoughts with us as it helps us to continually improve our service standards. Please accept our sincere apologies with regards to your situation....

Wellington, New Zealand
Reviewed 14 June 2015

Great view from the room of people leaping from the sky tower! Shower needs a decent attempt at removing the black mould from the silicone sealant and the room smells damp every time we open the door. Excellent wifi, and really close to shops etc that we enjoy. Not overly wowed by the in room dining...it probably pays to wander...

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Helpful?
Thank SusieCarlucci2015
Rydges_Auckland, Public Relations Manager at Rydges, responded to this review

Hi there, Thank you for taking the time to share your experience with us. We value guest feedback and strive to be better. We apologize for the inconvenience caused, as this is not up to our usual standards. Your feedback has been passed on to our housekeeping team. Great to know you enjoyed the free WiFi service and the central...

Syracuse, New York
Reviewed 11 June 2015

Another great hotel. Clean rooms, friendly staff and lots to see. Easy walking distance to the harbor and all of its sights. restaurants nearby even a grocery store.Near the skytower and casino. The staff was great in giving directions to places around the area

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Helpful?
Thank JoAnne K
Rydges_Auckland, Public Relations Manager at Rydges, responded to this review

Hi JoAnne, Thank you for giving us a 5/5 rating for your recent experience with Rydges Auckland. Great to know you enjoyed the clean rooms, friendly staff and central location of our hotel. We are glad you made use of must of the services and facilities we have to offer. Hope to see you back at Rydges soon. Kind regards,...

Reviewed 10 June 2015 via mobile

Love this place stayed twice here with my family of 4, consistent!! Love the location right near sky tower with amazing restaurant's nearby, great facilities great staff nothing is a problem. Car is no problem and you can't beat the breakfast buffet, room service was top notch anytime of the day or night Ps: Thanks Terrance!

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Helpful?
Thank Bill B
Rydges_Auckland, Public Relations Manager at Rydges, responded to this review

Hi Bill, Thank you for a 5/5 rating on your recent stay at Rydges Auckland. Great to know you enjoyed the location, service and our breakfast buffet. We are glad you enjoyed your stay. Hope to see you back soon. Kind regards, ^FD

Sydney
Reviewed 10 June 2015

I have stayed with them 4 times and each time I get a clean modern room. The service is great and the location is a small block from Sky Tower. The restaurant on the ground floor has a good variety and standard prices.

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Helpful?
Thank SydneyPN
Rydges_Auckland, Public Relations Manager at Rydges, responded to this review

Hi there, Thank you for great 5/5 rating on your recent stay at Rydges Auckland. Glad to know you enjoyed our central location and the food at The CUT on Federal. Hope to see you back at Rydges Auckland! Kind regards, ^FD

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Accommodation and Breakfast packages available; Long stay Accommodation prices available; Modern furnishings and fittings; Complimentary Newspapers;100% Non smoking; For genuine caring hospitality and service please contact Rydges Auckland. ... more   less 

Additional Information about Rydges

Address: 59 Federal Street, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $204 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rydges 4.5*
Number of rooms: 267
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Also Known As:
Rydges Auckland Hotel Auckland Central
Rydges Hotel Auckland
Auckland Rydges Hotel
Rydges Auckland, New Zealand
Hotel Style:
#11 Business Hotel in Auckland
#13 Luxury Hotel in Auckland
#16 Family Hotel in Auckland
#19 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Rydges staff and other travellers.
24 questions
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Questions? Get answers from Rydges staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor to avoid car park view”
 of 5 bubbles Kassoon, 21 Feb 2017 | Read review
“As for a high floor room with harbour view.”
 of 5 bubbles JeffR605, 17 Feb 2017 | Read review
“Floor 8 was quiet at 807 and away from the lift. ”
 of 5 bubbles 642SueH, 16 Feb 2017 | Read review
“higher Floors. on the back of Hotel.”
 of 5 bubbles 556mayk, 14 Feb 2017 | Read review
“High room with a waterfront view if possible. ”
 of 5 bubbles Broomhedge, 9 Feb 2017 | Read review
5 of 5