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SKYCITY Grand Hotel

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GreenLeadersGold level
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SKYCITY Grand Hotel
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2,373 Reviews from our TripAdvisor Community

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Showing 2,205: English reviews
VICTORIA
Reviewed 27 May 2015

The Staff were very friendly and helpful. Our room was on the 18 floor it was lovely and had a great view of the Harbour area. The hotel is walking distance to shopping and restaurants. The restaurant on site was very good and so was 360 Orbit Restaurant.. also Very good DUM SUM across the way in the red building....

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Helpful?
1Thank MARY C
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear MARY C Thank you for reviewing your recent stay with us. I am so pleased you enjoyed your stay with us and it will be my pleasure to pass your compliments onto our wonderful team. We are ideally located with the iconic SKY Tower on our doorstep – perfect for dining, viewing the sights of Auckland or if you...

SINGAPORE
Reviewed 26 May 2015

Been the best hotel so far i ever stayed in Auckland Booked on Premier Harbour view and got a tower view, can see alot of people screaming for the skyjump The service are worth money Will stay there again upon my return to AKL again Miss the lavender pillow Thumbs Up

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Helpful?
Thank LAI_WY
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear NELSONDANZ Thank you for your review of The Grand Hotel. How lovely to hear that we are your hotel of choice when visiting Auckland! I am pleased you enjoyed your stay in our newly refurbished Harbour View Room. Please let me know when you are next staying and I will ensure your pillow of choice is in your room...

Kassel
Reviewed 26 May 2015

The Skycity hotel is located about 10 minutes walk up the hill from the main harbour area and is set amidst the Skytower, the casino and other entertainment facilities. Though the room was nice and the views over the city quite good, the treatment as a regular guest was appaling. The gym/pool area are a bit sad and lack atmosphere...

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Helpful?
2Thank Anastasia1805
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Anastasia1805 Thank you for taking the time to comment on your stay at The Grand Hotel. Ensuring our guests have a wonderful time is of utmost importance to us and I am so sorry to read your feedback and the inconveniences you encountered in March. I assure you that at all times our priority was to keep any disruption...

Portland, Oregon
Reviewed 25 May 2015

Picked to stay here for our 1 year wedding anniversary, and it was great. We were on the 18th floor city view, it was quiet, the bed was cosy & had all we needed in the room. Made use of the sauna, spa & lap pool which was relaxing. Friendly staff at Reception, and funny & helpful concierge staff. Made...

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Helpful?
1Thank Rachel P
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear rachspring Thank you for taking the time to review your special stay with us. It sounds like you had a fantastic time and it will be my pleasure to pass your comments onto our wonderful time. We hope to welcome you back again next year, if not before! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand...

Norfolk, Virginia
Reviewed 25 May 2015

Centrally located and a short walk to ferry terminal, civic theatre, movie theatre, and tons of restaurants and shops. The skytower (walk or jump) is a must!! Slingshot is also nearby. Elliot street has Hungarian elephant ears (yummy fry bread) as well as chimney cakes and next door a waffle stand- great snacks!! Would stay here again. Room was modern...

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Helpful?
Thank mizeryztool
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear mizeryztool Many thanks for your review of The Grand Hotel. We are in such an ideal location in Auckland with so much to see and do close by. I am pleased you enjoyed your stay and we hope welcome back again soon. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

Brisbane, Australia
Reviewed 25 May 2015

what excellent place to stay beds very soft great nights sleep room very clean and quiet very modern, nice and dark when blinds closed so no light early in morning. great place for breakfast and easy walk to the shoping centres

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Thank kevin r
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear kevin r Thank you for taking the time to review your stay at The Grand Hotel. It sounds like you had a wonderful stay and we hope to welcome you back soon! Thank you again for your comments. Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

Atlanta GA
Reviewed 24 May 2015 via mobile

This hotel is easy to find, (drove straight to it from the airport) and it certainly is the center of things to do in Auckland. It’s located at the base of the Sky Tower and has a lot of bars and restaurants around it plus a casino. In 2013 it was Auckland’s Hotel of the year and I can see...

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1Thank rfamily9
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear rfamily9 Thank you for reviewing your stay at The Grand Hotel. It's great to hear that you enjoyed your time with us and as seasoned traveler, we met your expectations. Thank you for recommending us and the team hope to have the opportunity to welcome you back again in the future. Kind Regards Alison Borland I Guest Relations Executive...

Melbourne, Australia
Reviewed 24 May 2015 via mobile

I was treated to a one night stay here as a quick trip to Auckland for the weekend. So so overwhelmed. This hotel was exceptional. Reception staff were fantastic. Extremely helpful. Hotel is beautiful. We used the pool and sauna!. Definitely nothing better than here.

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Thank ChristinaHB
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear ChistinaHB Thank you for reviewing your stay at The Grand Hotel. I am delighted you had an enjoyable stay with us and the team will be thrilled to read your feedback. We hope to welcome you back again soon! Kind Regards Alison Borland I Guest Relations Executive I SKYCITY Grand Hotel alison.borland@skycity.co.nz

Christchurch, New Zealand
Reviewed 23 May 2015 via mobile

sky city grand is a centrally located casino attached hotel. the room was great. excellent bed. bathroom ok nearly due for a refurb staff are great and helpful. room service fast and food was great and restaurant very good for breakfast. overall reasonable value and with an easy walk to some nice bars

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Thank Alwrighty
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Alwrighty Thank you for taking the time to post a review of your stay at The Grand Hotel. I am pleased to hear you enjoyed your recent stay with us and it will be my pleasure to pass your compliments onto our Front Office, Gusto and In Room Dining teams. We do look forward to your next stay with...

Palmerston North, New Zealand
Reviewed 19 May 2015

Super comfortable bed, large room with huge windows. Rooms are clean and morden. The facilities are fantastic. Staff are very helpful and friendly. Great location with lots of cafe, restaurants and bars.plus high speed free wifi. Definitely will go back if visiting auckland.

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Thank VivianZhuo
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear VivianZhuo Many thanks for reviewing your stay at The Grand Hotel. It's great to hear that you enjoyed your stay and the team will be pleased to receive your comments. We have just received our GreenLeaders Gold Level award and have also recently started recycling our soap, converting it to bio fuel and candles. We look forward to welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $225 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
29 questions
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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go & stay there, if you are not happy with this place your a weirdo”
 of 5 bubbles 622craig, 20 Mar 2017 | Read review
“15th floor greta views of the bay.”
 of 5 bubbles Madcelt67, 15 Mar 2017 | Read review
“Higher the better with regard to views.”
 of 5 bubbles NY10040, 12 Mar 2017 | Read review
“try and get a room away from the costruction site”
 of 5 bubbles frenchyglasgow, 8 Mar 2017 | Read review
“Try to get top floors for better view. Every room got a view.”
 of 5 bubbles 348subashb, 5 Mar 2017 | Read review
5 of 5