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SKYCITY Grand Hotel

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2,226 Reviews from our TripAdvisor Community

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Showing 2,077: English reviews
Auckland
Reviewed 3 weeks ago

This is the first time we have stayed at the Hotel and it won't be the last,from the friendly staff to the well set up room it all helped to make our visit memorable. We had one of the Baby grand packages for my husbands birthday and it was well worth the money The beds are very comfortable the best...

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Helpful?
Thank Kiwis2NthShoreAuck
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Kiwis2NthShoreAuck Thank you so much for your lovely review, I am so pleased you enjoyed your special birthday stay with us and look forward to passing your compliments to all the teams. Our Premium King Rooms are very popular with our guests and the new beds are so comfortable - did you know that you purchase one of our...

Los Angeles, California
Reviewed 3 weeks ago

Whenever I travel to Auckland for work my hotel of choice is Skycity Grand. The hotel is in a great location - walking distance to my office and local shops. Breakfast at Gusto is one I look forward to. The staff is friendly and accommodating.

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Helpful?
Thank Melissa H
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Melissa H Thank you for your review, it's wonderful to hear that we are your hotel of choice and it will be my pleasure to pass your feedback onto the teams. We look forward to your next stay! Kind Regards Alison Borland Guest Relations Executive Alison.borland@skycity.co.nz

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 3 weeks ago via mobile

Stayed at the hotel after completing two week touring the north island. Spacious, clean and comfortable room and situated in a very convenient location. Took the hotel shuttle to take us to the airport. Very cost effective for two or more passengers - first pax NZ35 and NZ15 for each additional pax on the same booking.

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Helpful?
Thank Ahmad Jahudi B
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Ahmad Jahudi B Thank you for reviewing your stay at The Grand Hotel. I am pleased you enjoyed your stay and took advantage of our excellent airport shuttle service. I do hope you enjoyed your time exploring New Zealand and we have the opportunity to welcome you back in the future. Kind Regards Alison Borland Guest Relations Executive Alison.borland@skycity.co.nz

Cincinnati, Ohio
Reviewed 3 weeks ago

Stayed here just one night as we disembarked from a cruise ship and had an early flight the next day. Clean spacious rooms with friendly staff. Used their airport shuttle (at a fee) to get to the airport which worked well. Close to a lot of attractions including the sky tower

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Helpful?
Thank Bruce45069
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Bruce45069 Thank you for commenting on your stay at The Grand Hotel I am pleased that you had enjoyable stay with us. We are perfectly located and I am sure you were able to explore Auckland during the short time you spent with us. We hope to welcome you back in the future. Kind Regards Alison Borland Guest Relations...

Ventura, California
Reviewed 3 weeks ago via mobile

Finished a two week car tour of the north island by staying two nights at the SkyCity Grand. It could not have been better. To a person, the staff was exceptional. The room was top notch and the location was perfect. Definitely a five star hotel.

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Helpful?
Thank blueflamingo58
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear blueflamingo58 Thank you for your review, I am just delighted you enjoyed your stay and we do hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Auckland Region, New Zealand
Reviewed 3 weeks ago

Been here several times and out of most of the city hotels we have found this the better option. It can be very expensive to stay but at certain times you can get some cheaper deals. It is clean and comfortable with nice bathrooms. A very convenient place to stay with easy walking distances to eat in nice places nearby....

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Helpful?
Thank 171dee
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear 171dee Many thanks for your review of The Grand Hotel, it is lovely to hear from our regular guests and it will be my pleasure to pass your compliments onto the team and in particular to Johnny our Commissionaire. We look forward to welcoming you back soon and remember to check out our best deals on our website. Kind...

Reviewed 3 weeks ago via mobile

We stayed here for our annual conference for the second year in a row. The hotel is smart, modern and well located for a vist to the city. The bar and restaurant are both excellent and all the staff i dealt with were polite and friendly. I had a standard room which was comfortable and well equipped. The room i...

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Helpful?
Thank Dave A
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Dave A Many thanks for reviewing The Grand Hotel, I am please to hear that you had a enjoyable stay and successful conference. Our airport shuttle has been running for over a year now and with free wifi and a non stop journey to the airport, it is the perfect choice. We hope to welcome you back again next...

San Diego
Reviewed 4 weeks ago

This hotel was in the middle of everything and right next to the sky tower. Make sure to pay the little extra for the harbor view and a high floor or else you will be stuck looking at a building. We had room 2001 which allowed us to see everything. The beds were comfortable and you can get special pillows....

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Helpful?
Thank NOLA A
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear NOLA A Many thanks for posting a review of your stay at The Grand Hotel. I am pleased that you enjoyed your stay and agree fully that our Harbour View Rooms are worth that little extra - however they do sell out quickly! We hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Estero, Florida
Reviewed 4 weeks ago

My husband and I stayed at the SKYCITY Grand Hotel on our very first visit to New Zealand. Our expectations were exceeded in every way. From the first-class service we received upon arriving from the concierge to the luxurious room, we were exceptionally pleased with the accommodations. I was particularly fond of the spacious bathroom that included a stylish bathtub...

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Helpful?
2Thank shefishes2
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear shefishes2 Thank you for your review of The Grand Hotel, it was a pleasure to read your feedback and I look forward to passing your comments onto the team. I do hope you enjoyed your time in New Zealand and we have the opportunity to welcome you back in the future. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Parrearra, Australia
Reviewed 4 weeks ago

We stayed for a couple of nights in October and found the staff very attentive and friendly. The rooms are very spacious and beautiful large windows with magnificent views. The beds are very comfortable and the rooms feel very homely.

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Helpful?
Thank kimjas67
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear kimjas67 Thank you for your review of The Grand Hotel. It's great to hear that you enjoyed your stay with us. Our new beds are very popular, did you know that you can purchase them new from the hotel? We hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $250 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Green Hotel in Auckland
#1 Business Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
21 questions
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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“definitely ask for a room with a view it is worth the extra bucks.”
 of 5 bubbles shirleybossy, 6 Dec 2016 | Read review
“The higher up the better view, but often the longer you wait for a lift... totally worth it though!”
 of 5 bubbles , 27 Nov 2016 | Read review
“The luxury suites have lots of space and great views”
 of 5 bubbles mattr789, 26 Nov 2016 | Read review
“We had a room with views of the harbour on level 16 well worth it”
 of 5 bubbles Kiwis2NthShoreAuck, 17 Nov 2016 | Read review
“As for a harbor view”
 of 5 bubbles Traveller0703, 16 Nov 2016 | Read review
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