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90 Federal St, Auckland Central, Auckland 1010 New Zealand
Lowest prices for your stay
USD 315
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Free cancellation until 06/11/22
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Traveller (1088)
Room & Suite (916)
Dining (65)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Regularly sanitised high-traffic areas
Updated 06/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Grand by SkyCity
Updated 06/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 72 hotels in Auckland Central
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Babysitting
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Nightclub / DJ
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Trendy
Languages Spoken
English, French, Spanish, Arabic and 2 more
3126Reviews61Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
FPL10 wrote a review June 2022
Auckland, NZ30 contributions24 helpful votes
Well located hotel in central Auckland. Handy walking distance to most things, heaps of eateries either on site, in the street outside or close by. The hotel met or expectations and Gusto is a great default eating place if you can't decide where to go. We went to Depot (located outside but right next door) as a great choice. You can't book but the wait at peak time on a Friday night was max 15 minutes and well worth waiting for. Great atmosphere and food.
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Choose the Harbour views rooms - really worth it.
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Louise W wrote a review June 2022
Auckland Central, New Zealand9 contributions
Had a beautiful trip to Auckland. Was lucky enough to stay at The Grand by Skycity again. As always the staff are extremely helpful and made my stay so lovely. The room was beautiful and of course the view was stunning both at night and during the day. Would highly recommend.
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Date of stay: June 2022Trip type: Travelled on business
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 2 weeks ago
Dear Portia, We are delighted you had a wonderful experience with us here at The Grand, and are so pleased our team made the stay that more enjoyable. We truly appreciate your recommendation and hope to welcome you back to The Grand again soon for another wonderful stay. Kindest Regards, Ruth Ruddock Guest Relations Executive The Grand by SkyCity
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Rose C wrote a review June 2022
11 contributions
I usually stay across the road at Sky city, but this time I tried the grand instead. The room was beautiful and well worth the price. Also, so lovely to get such amazing customer service - I walked in after a very long and tiring day and the concierge that helped me (Tae) was awesome helping me get everything sorted so quickly and kindly, which really made my day. Will definitely be returning!
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Date of stay: June 2022Trip type: Travelled on business
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 2 weeks ago
Dear RoseC3086, Thank you for choosing to stay with us at The Grand and reviewingyour stay here on TripAdivor. It is truly a pleasure to receive your review, our team work tirelessly to provide excellent service and experiences to our guests, and I so look forward to sharing your feedback with Tae directly. We cannot wait to welcome you back to The Grand again soon for another beautiful stay! Warm Regards, Ruth Ruddock Guest Relations Executive The Grand by SkyCity
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Merlyn Gunn wrote a review June 2022
Dunedin, New Zealand1 contribution
Had a great time, Tae at reception was welcoming and we got a complimentary upgrade and food credit which was a nice surprise. Great buffet selection and great atmosphere all round. Will make sure to visit again
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Date of stay: June 2022Trip type: Travelled with friends
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 2 weeks ago
Thank you Merlyn for taking the time to review your recent stay with us at The Grand, we are so pleased to hear you had an enjoyable stay, and I look forward to sharing your feedback with Tae directly. He is a wonderful asset to our team, and I know we will be very appreciative of your feedback. We look forward to having the opportunity to welcome you back to The Grand again soon. Warm Regards, Ruth Ruddock Guest Relations Executive The Grand by SkyCity
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John H wrote a review June 2022
Whitianga, New Zealand26 contributions2 helpful votes
Hard to fault. Service. Relaxed. Super friendly. Location. Can’t wait for masks to be a thing of the past. Slightly hard to understand accents and see a smile behind a mask. Room 1503 was fantastic and a great view. But bed should face the water and harbour bridge not the city
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 2 weeks ago
Thank you Johan The Hunter for sharing your marvellous review. We truly appreciate you sharing your feedback on TripAdvisor and do hope to welcome you back to The Grand again soon. Kind Regards, Ruth Ruddock Guest Relations Executive The Grand by SkyCity
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ANARU H wrote a review May 2022
2 contributions
I love the grand by skycity its my home away from home always smells so clean and fresh as soon as you walk in with excellent customer service great location and helpful staff its the best hotel in NZ and the only place I love to stay at cant wait to come back next month I try my best to fly back monthly because its just so great thank you such a classy place to stay.
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Date of stay: April 2022Trip type: Travelled with friends
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 17 May 2022
Dear 545anaruh, We are so pleased you enjoyed your recent stay with us here at The Grand, and we too are looking forward to welcoming you back again on your next trip. We appreciate you sharing your wonderful review, and we will see you again soon. Warm Regards, Ruth Ruddock Guest Relations Executive The Grand by SkyCity
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Teresa O wrote a review May 2022
Auckland, New Zealand38 contributions24 helpful votes
Two great nights of luxury, just love everything about the Grand by SkyCity. So welcoming and accommodating, all the staff are top class and nothing is too much trouble for them. Many awesome restaurants with superb food. Definitely recommend, will certainly be back.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: This is a 5 star hotel but they have some great offers which can be very affordable and...
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 9 May 2022
Dear 5Teresa, We are delighted you had a super holiday stay with us here at The Grand. Our team strive to deliver excellent service and I look forward to sharing your feedback with the. Thank you for taking the time to share your review on TripAdvisor, and we look forward to welcoming you back again soon for another lovely stay. Warm Regards, Ruth Ruddock Guest Relations Executive The Grand by SkyCity
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Zane C wrote a review Mar 2022
Taupo, New Zealand188 contributions113 helpful votes
Arrived on a very, very quiet night. I felt sorry for Auckland to be fair ...its all just so sad up there. Good welcome and we scored an upgrade! Woohoo.Nice room (as always) and a very comfy bed. Love the gym and the pool. Fast checkout. See you next time.
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Date of stay: March 2022
Value
Location
Service
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 3 Apr 2022
Thank you Zane for taking the time to share your experience with us, we truly appreciate your comments and we are delighted you had an enjoyable stay. We do hope to welcome you back to The Grand in the future for another great stay. Warm Regards, Ruth Ruddock Guest Relations Executive The Grand by SkyCity
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SharonTL wrote a review Mar 2022
Tauranga, New Zealand2 contributions
OMG - had an amazing time away staying at The Grand by SkyCity. Can't speak highly enough of the staff, from the valet staff through to the housekeeping, everyone was so friendly and helpful. I was using a crutch during my stay and needed extra help, in which the staff went way beyond our expectations. We were so impressed. Will definitely be returning....soon!
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Date of stay: March 2022
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 29 Mar 2022
Dear SharonTL, Thank you so much for taking the time to share your wonderful review, we are delighted we were able to help create an awesome get away. Our team strive to deliver exceptional service, and I look forward to sharing your kind words with them. We very much look forward to welcoming you back to The Grand again soon. Warmest Regards, Ruth Ruddock Guest Relations Executive The Grand by SkyCity
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busy l wrote a review Mar 2022
Brisbane, Australia71 contributions35 helpful votes
stayed 2 nights in the presidential suite we decided to have a small intimate wedding in our suite and can i say it was perfect nothing was too much for the exceptional staff from flowers to ice buckets filled with dom perignom champagne everything about the room oozes class has everything you can think of worth every cent what makes this hotel special is the staff every single one of them that i encountered was super friendly and accommodated every need we had concierge mathew and rick cant thank you enough went over and beyond in fact right down to the cleaners and room service staff all awesome only downside was wish we had stayed longer
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Date of stay: March 2022
Location
Service
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Response from Ruth Ruddock, Guest Services / Front Office at The Grand by SkyCity
Responded 14 Mar 2022
Dear busyl742 Thank you for taking the time to share your feedback regarding your recent stay with us at The Grand by SkyCity, it was a pleasure to host your wedding and we truly appreciate your comments. Our team strives to deliver exceptional experiences to our guests and I am pleased to hear you had a great stay and look forward to sharing your review with Rick, Mathew and the rest of the team. We hope to have the opportunity to welcome you back to The Grand again soon for another luxurious stay. Kind Regards, Ruth Ruddock Guest Relations Executive The Grand by SkyCity
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PRICE RANGE
USD 175 - USD 241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sky city hotel, skycity grand auckland, hotel skycity grand
FORMERLY KNOWN AS
SKYCITY Grand Hotel
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
312
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Frequently Asked Questions about The Grand by SkyCity
Which popular attractions are close to The Grand by SkyCity?
Nearby attractions include Weta Workshop Unleashed (0.01 km), Escapade NZ (0.4 km), and Great Escape (0.3 km).
What are some of the property amenities at The Grand by SkyCity?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Grand by SkyCity?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Grand by SkyCity?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Grand by SkyCity?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to The Grand by SkyCity?
Conveniently located restaurants include Culprit., The Grove, and Fondou Cafe.
Are there opportunities to exercise at The Grand by SkyCity?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Grand by SkyCity have an airport shuttle?
Yes, The Grand by SkyCity offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Grand by SkyCity have airport transportation?
Yes, The Grand by SkyCity offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Grand by SkyCity located near the city centre?
Yes, it is 0.1 km away from the centre of Auckland Central.
Are any cleaning services offered at The Grand by SkyCity?
Yes, dry cleaning and laundry service are offered to guests.