We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SKYCITY Grand Hotel

0.1 km from Auckland centre
  • Free Wifi
  • Pool
  • Restaurant
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
90 Federal St, Auckland 1010, New Zealand
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,321 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,159: English reviews
Start your review of SKYCITY Grand Hotel
 Click to rate
Auckland, New Zealand
Reviewed 3 days ago NEW

My husband and I stayed at the SKYCITY Grand Hotel on Saturday night and purchased the "Baby Grand Package". We were far from disappointed. It exceeded our expectations and more! The room was pristine, the service from front of house very helpful including the lovely men on the Valet services. Views from our room were AMAZING! We loved every minute...

 Report
Helpful?
Thank kimberley306
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear kimberley306 Thank you for reviewing your stay with us. I am so pleased that you enjoyed your special stay with us, it was my pleasure to help you before your arrival and I hope to hear from you again before your next visit! I hope to hear from you both soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Chester, United Kingdom
Reviewed 3 days ago NEW

We hd a very comfortable room with a lovely harbour view. Staff were friendly and helpful and our stay was reasonably priced. I'm just not too sure about the location at present. The area is in the process of redevelopment and in five years time will be spectacular. At the moment there is a lot of building work going on;...

 Report
Helpful?
Thank saf51
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear saf51 Thank you for reviewing your stay with us. I am pleased that overall you had an enjoyable time. Following your comments, Auckland in general is undergoing work to improve transport and also to increase accommodation options and once complete will look fantastic. Thank you again for your feedback, we do hope to welcome you back in the future....

DC
Reviewed 4 days ago NEWvia mobile

We stayed here on our last night and I wish I had splurged and stayed here the entire time we were in Auckland. Location is fantastic. The guest rooms are beautiful and I loved the shampoo/conditioner products they had! I've been trying to find them in the states but no luck! Worth it to spend a little extra to stay...

 Report
Helpful?
Thank Samira N
San Francisco, California
Reviewed 4 days ago NEW

The location of this hotel is very convenient. The staff is friendly and accommodating. The rooms are lovely and clean. The only problem that we had was that the front desk had one agent on duty at a very busy check out time. At other times you would be coming and going and walk by the desk to find two...

 Report
Helpful?
Thank THSF
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear THSF Thank you for your review of The Grand Hotel. Whilst I am pleased you enjoyed your stay, I am sorry to hear that our teams were not on hand to assist you when needed. Thank you for these comments which will be addressed by our managers. Thank you again and we hope to welcome you back in the...

Reviewed 1 week ago

Staying here for two nights prior to joining a cruise ship. Delighted with the hotel - well deserving of 5 stars. The rooms are very large with beautiful bathrooms. Very wel equipped for a short stay. The hotel is centrally situated, near to all the shops, restaurants and a short walk to the port. All the staff we have come...

 Report
Helpful?
Thank Alan B
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Alan B Thank you for reviewing The Grand Hotel. I am so pleased you enjoyed your stay with us and I look forward to passing your compliments onto the team. I hope you have a wonderful cruise and we can welcome you back in the future. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Westfield, New Jersey
Reviewed 1 week ago via mobile

This hotel is directly across the street from the tower that dominates Auckland's skyline. It's location is very convenient to the downtown attractions, the harbor, and the viaduct district. I was more than pleasantly surprised by how wonderful all the staff was and how nice the room appointments were. I can definitely see why this is considered one of the...

 Report
Helpful?
Thank Traveling4BiznFun
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Traveling4BiznFun Thank you for your lovely review of The Grand Hotel, the team will be delighted to read your feedback. We hope to welcome you back soon!! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Victoria, Canada
Reviewed 1 week ago via mobile

Nice big modern rooms, good customer service and a 10-15 walk to the harbour. The staff really looked after us and they have a couple really good restaurants to choose from if you don't want to go far.

 Report
Helpful?
Thank JustJac64
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear JustJac64 Thank you for commenting on The Grand Hotel. We have a wonderful team here and they will be pleased to know that you enjoyed your stay. We hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Dhaka City, Bangladesh
Reviewed 1 week ago

Awesome view from the room, I could see people jumping off from skytower just besides... typical of any five star, great room, nice facilities, an in door lap pool with the gym. It is centrally located parallel to Queen Street so all the actions just walkable... have options to take shuttle to airport if not at the same price they...

 Report
Helpful?
Thank SajidRMatin
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear SajidRMartin Many thanks for reviewing The Grand Hotel. It's great to hear that you enjoyed your stay with us and we hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Singapore
Reviewed 1 week ago

Booked a harbor view and initially they gave us a low floor and we only had building view. Called and requested for a change of rooms. They gave us a higher floor room with a nice harbor view. Room is a nice size and very clean. Free coffee and tea and wifi. Nice location within walking distance to the harbor...

 Report
Helpful?
1Thank LJ926
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear LJ926 Thank you for commenting on your stay with us. I am pleased that the team were able to move you to one of our upper floors and on your next stay, just let us know your preference and we will do all we can to help. We hope you enjoyed your time in Auckland and we can welcome...

Houston, Texas
Reviewed 1 week ago via mobile

Stayed two nights prior to taking a cruise around New Zealand and a few stops in Australia. Great location... close to almost all the sights we wanted to catch outside of our planned tours. Concierge Aaron was helpful in providing guidance to various locations around the city. Doorman Manuel couldn't have been more helpful with taxis and tour bus connections....

 Report
Helpful?
Thank SusanScott17
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear SusanScott17 Thank you for reviewing your stay with us. The team will be delighted to hear you enjoyed your time with us and it will be my pleasure to pass your compliments onto them and in particular to Aaron and Manuel. We look forward to your next visit to Auckland. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

1,154 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (698)
Viewed
Hotel & Grounds (93)
Viewed
View from Room (96)
Viewed
Room/Suite (169)
Viewed
Bathroom (60)
Viewed
Dining (21)
Viewed
Pool/Beach Area (20)
Viewed
Family/Play Areas (2)
Viewed
Other (237)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (423)
Viewed
Amenities (19)
Viewed
City View King Room (61)
Viewed
Grand Presidential Suite (115)
Viewed
Pool (6)
Viewed
Premium Luxury Harbour View King Room (116)
Viewed
Premium Luxury Harbour View Twin Room (56)
Viewed
Dining (13)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
View from Room (1)
Viewed
Room/Suite (8)
Viewed
Dining (1)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Auckland hotels
0.7 km away
Sofitel Auckland Viaduct Harbour
0.9 km away
The Langham, Auckland
The Langham, Auckland
#5 of 68 in Auckland
3,876 reviews
0.1 km away
SKYCITY Hotel
SKYCITY Hotel
#11 of 68 in Auckland
1,786 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Hilton Auckland
Hilton Auckland
#6 of 68 in Auckland
2,041 reviews
0.4 km away
Grand Millennium Auckland
0.8 km away
Pullman Auckland
Pullman Auckland
#13 of 68 in Auckland
2,099 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $242 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, TravelClick, Travelocity, Priceline, Cheap Tickets and Jetsetter so you can book your SKYCITY Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
27 questions
Ask a question

See all questions (27)

Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“marina view”
 of 5 bubbles benperrone, 10 Feb 2017 | Read review
“higher floor , better view :), they also a quiet nice smoking area with sky city tower as the view”
 of 5 bubbles ri_djangkaru, 1 Feb 2017 | Read review
“For Waterfront view: 12.floor or higher. We recommend rooms with just shower, no bathtub, due to more space and a walk-in shower.”
 of 5 bubbles MichaelandNorbert, 22 Jan 2017 | Read review
“Higher better”
 of 5 bubbles J6332XYtomw, 18 Jan 2017 | Read review
“Try and get a high level room as the views of Auckland City are amazing”
 of 5 bubbles , 14 Jan 2017 | Read review
5 of 5