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SKYCITY Grand Hotel

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Traveller (901)
Room & Suite (772)
Dining (47)
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Overview
  • Excellent60%
  • Very good29%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“sky tower”(345 reviews)
“premium luxury”(36 reviews)
“macaroons”(33 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,726)
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2,527 results
Traveller rating
1,471
736
223
71
26
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LanguageEnglish
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1,471
736
223
71
26
Show reviews that mention
All reviewssky towerpremium luxurymacaroonsfederal streetharbour view roomnew zealandpillow menustar hotelvalet parkingmini barthe heart of the citycentral locationrestaurants and barslong flightqueen streetgustoconcierge
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1 - 5 of 2,527 reviews
Reviewed yesterday via mobile

We recently stayed 2 nights for joint anniversary/birthday celebrations. When we got to our room we found 2 bottles of bubbly and a card - a lovely thoughtful surprise. Lovely clean room, super comfy bed, amazing shower and the service during our stay was the...More

Thank kristybell2016
Reviewed 3 days ago

The decor is A tad dated and tired but lovely service and the food was delicious. Staff friendly and welcoming, a nice destination. Perhaps due for furnishings makeover and window clean. Convenient location in centre of city.

Thank leanneb840
Reviewed 1 week ago via mobile

I really enjoyed this property location. You are close to shops, short walk to the water and plenty of restaurants. My room was on the sixteenth floor, next to the sky tower. Room was spacious and all the amenities I needed. They also have a...More

Thank Julio B
Response from Alison B, Guest Relations Manager at SKYCITY Grand HotelResponded 1 week ago

Dear Julio B Thank you for your review, It's great to hear you enjoyed your stay! We are ideally located within Auckland and I hope you enjoyed exploring city and we have the opportunity to welcome you back again in the future. Kind Regards Alison...More

Reviewed 1 week ago via mobile

My mum and I stayed here for 4 nights at the beginning of June. The rooms were spacious, clean & functional. The staff were lovely. This hire is located right in the heart of the city with plenty of restaurants around and short walk to...More

Thank Rochelle K
Response from Alison B, Guest Relations Manager at SKYCITY Grand HotelResponded 1 week ago

Dear Rochelle K Thank you for commenting on your stay at The Grand Hotel. I am so pleased that both yourself and your mum enjoyed your time with us and look forward to passing your compliments onto the team. We look forward to welcoming you...More

Reviewed 1 week ago

Reception staff gave a warm and friendly welcome on arrival. Harbour view room was clean and well maintained. Housekeeping staff were helpful and obliging. Centrally located, dining options and shopping precinct close by.

Thank Paddler_448
Response from Alison B, Guest Relations Manager at SKYCITY Grand HotelResponded 1 week ago

Dear Paddler_448 Thank you for commenting on your stay at The Grand Hotel, it will be my pleasure to pass your compliments onto all of the team. We hope to welcome you back soon! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

View more reviews
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 142 - USD 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Auckland Central
#1 Green Hotel in Auckland Central
#2 Spa Hotel in Auckland Central
#3 Romantic Hotel in Auckland Central
#4 Luxury Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 142 - USD 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Auckland Central
#1 Green Hotel in Auckland Central
#2 Spa Hotel in Auckland Central
#3 Romantic Hotel in Auckland Central
#4 Luxury Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (901)
Room & Suite (772)
Dining (47)
Pool & Beach (31)
Amenities (19)
Family and Play Areas (2)
Questions & Answers
Ask a question
Lydia B
14 November 2017|
AnswerShow all 4 answers
Response from Antonegea | Reviewed this property |
I always arrange my own independent transportation in advance but if you email the hotel I’m sure they can arrange this. If they don’t do this themselves they will surely recommend a local company so it shouldn’t be a... More
1
Vote
HuntSAH
9 November 2017|
AnswerShow all 5 answers
Response from pflynn58 | Reviewed this property |
Yes the breakfast is worth it, but don't leave it too late, items go quickly.
1
Vote
HuntSAH
7 November 2017|
AnswerShow all 5 answers
Response from Alliec299 | Reviewed this property |
They are both part of the sky city group. Skycity hotel is in the same building as the sky tower and the casino and is a 4 star hotel. Orbit is one of the restaurants at the top of the sky tower. Sky city grand is the 5... More
2
Votes
Room Tips
"Harbour view not worth extra $$"
Read review
"Stayed at the Grand on a few occasions and all the rooms we have stayed at are very quiet."
Read review
"Noisey 20th floor."
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"Higher the better sea view or city."
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