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The Sebel Quay West Auckland

613 reviews
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Traveller (242)
Room & Suite (144)
Dining (9)
Overview
  • Excellent44%
  • Very good39%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“separate laundry”(13 reviews)
“great location”(92 reviews)
“large balcony”(22 reviews)
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
5 Feb.6 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (613)Write a Review
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All reviewsseparate laundrygreat locationlarge balconyhigh floorcorner suitethe sofa bedone bedroom apartmentlaundry roomaccor memberfull kitchenalbert stsky towergreat apartmentwasher and dryerlonger staycar parkingroad works
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21 - 25 of 572 reviews
Reviewed 30 July 2017

We had a one night stay in the two bed apartment on Level 14. It's very well appointed and ideal for a family of four. There's a self-contained kitchen, 2 bedrooms, separate lounge, two bathrooms and a laundry with washer and dryer. There's also a...More

1  Thank Duffadil
Reviewed 24 July 2017 via mobile

Room 2306 faces the harbour and from the extensive balcony you have views from the Harbour Bridge to the ferry terminal, to Rangitoto and the islands beyond. Apart from the Sky Tower it has all the views. As the Sky Tower is behind the hotel...More

1  Thank Int_Academic
Response from Kesh N, Operations Manager at The Sebel Quay West AucklandResponded 27 July 2017

Dear Int_Academic Thank you for your detailed review of our hotel and for your loyalty with Accor Hotels. We are so delighted that you thoroughly enjoyed your stay and most importantly you had a feeling of being at home. The hotel is centrally located and...More

Reviewed 21 July 2017

This hotel is at the bottom of Albert Street, just off Customs Street and the harbour, a first-class location. The rooms are actually suites, and quite large ones at that. All have a big balcony, and the higher floors have excellent views (though a building...More

Thank fussytraveller29
Response from Kesh N, Operations Manager at The Sebel Quay West AucklandResponded 27 July 2017

Dear fussytraveller29 Thank you for taking the time to provide feedback of your recent stay. Its pleasing to hear that you enjoyed our spacious apartment and the facilities. I agree we have a great location and is very central to all attractions in the city....More

Reviewed 16 June 2017

Had 3 nights in a two bedroom apartment and we were very pleased it it. Lovely view of the harbour. Decor was a bit tired but that doesn't really matter. Only a couple of little niggles - there was no clock anywhere in the apartment,...More

Thank jerseyboysfan
Response from KeshOM1, Operations Manager at The Sebel Quay West AucklandResponded 30 June 2017

Dear jerseyboysfan We appreciate your great feedback of our hotel and are delighted that you enjoyed the apartment and the views of the harbour. I am sorry that there were no clock in the apartment and housekeeping has been advised to ensure all the apartments...More

Reviewed 14 June 2017

Only one night at the Sebel Quay West. Although there is considerable road/rail works going on, the service inside the hotel compensates for any difficulties experienced in locating the property and car park entrance. Definitely appreciated, the international phone call the day prior to arrival,...More

Review collected in partnership with Accorhotels.com
1  Thank JalanM111
Response from KeshOM1, Operations Manager at The Sebel Quay West AucklandResponded 30 June 2017

Dear JalanM111 Thank you for taking the time to provide feedback of your recent stay with our hotel. We are excited to hear that you had a wonderful experience and the staff were able to assist with directions to the hotel which is not very...More

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134567115
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Spa
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Indoor pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Details
Price range
USD 156 - USD 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Auckland Central
#15 Romantic Hotel in Auckland Central
#18 Business Hotel in Auckland Central
#23 Luxury Hotel in Auckland Central
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 156 - USD 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Auckland Central
#15 Romantic Hotel in Auckland Central
#18 Business Hotel in Auckland Central
#23 Luxury Hotel in Auckland Central
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (242)
Room & Suite (144)
Dining (9)
Pool & Beach (9)
Hotel & Grounds (69)
Bathroom (24)
Family and Play Areas (4)
Questions & Answers
Ask a question
Lucianne D
28 December 2017|
Answer
Response from Lucianne D |
Sorry.. I meant 4 adults and 2 children
0
Votes
SueC
14 May 2017|
AnswerShow all 3 answers
Response from vincentlau | Reviewed this property |
Yes but nightmare to drive to hotel as surrounding roads are either closed or diverted so not easy to drive into or out of carpark, God luck.
0
Votes
thepum
16 April 2017|
AnswerShow all 6 answers
Response from KeshOM1 | Property representative |
Dear Jakkrot Thank you for choosing The Sebel Quay West Auckland. Our one bedroom apartment can accommodate up to 4 persons. There is a queen bed in the separate bedroom and there is a double sofa bed in the living room. Do... More
1
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Room Tips
"room face to the ocean"
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"Ask for a high room while construction is happening across the road"
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"Request a harbour view room. Noise level won't drop until the road and rail construction is complete."
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"ask for a higher floor with bay views"
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