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Pullman Auckland

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#11 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersSilver level
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Pullman Auckland
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1,993 Reviews from our TripAdvisor Community

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Showing 1,878: English reviews
Auckland Region, New Zealand
Reviewed 2 days ago NEWvia mobile

Have stayed at Pullman in the past and had a great experience. However this time around I wasn't greeted at the door, had to wait in the Le Club Accor priority queue for 15 minutes to check in as there was only 1 lady working (she was really really good though!). Was advised I wouldn't be able to get an...

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Thank Altomatum
Sydney, Australia
Reviewed 3 days ago NEW

I was pleasantly surprised at how great this hotel was. The staff were very professional but everyone was warm, friendly and helpful. We had requested an upgrade and got to stay in a one-bedroom residence. It had lots of space, a separate bedroom with very comfortable bed, spacious bathroom and good kitchen facilities. The real plus to this hotel was...

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Helpful?
Thank SAH123_10
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear SAH123_10, It was wonderful to read your delightful review with positive comments on the warm, friendly and professional care of our staff, comfortable stay in the one-bedroom residence with kitchen, and terrific pool, spa and gym. The spa treatments are truly special and a lovely way to pamper while staying with us. Something you may also enjoy is our...

Hope Island, Australia
Reviewed 3 days ago NEW

As an Accor member I received a room upgrade to the top floor which was very luxurious. I was greeted with such warmth. The Valet is discounted on an already low price and the staff was very attentive. I ate at the Restaurant for both dinner and lunch and both meals were very much above the standard hotel restaurant meals....

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1Thank TravelFairy2013
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear TravelFairy2013, We love having our loyalty members stay with us and thank you for choosing our hotel for this recent stay. It makes me so happy to read of your experience of being greeted with warmth, which is such an important part of our Accor Hotels philosophy of Feel Welcome. Our chefs will also really appreciate your sharing your...

Cromwell
Reviewed 4 days ago NEW

This was a one night stay in order to break travel time between Queenstown and Chengdu in China. I used the airport shuttle to reach the hotel which was fine as I had no time constraints. The hotel website allows you to book a transfer at the time of making your hotel booking. The location is excellent as it is...

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1Thank Cromwellwandercats
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear Cromwellwandercats, Thank you for providing some great feedback following your recent stay with us. I am so pleased to read of your wonderful experience in our spa with our fabulous therapists, and our 25 meter swimming pool which is ideal for either lap swimming or relaxing in. It was great to see that you had a great breakfast and...

Cardiff, United Kingdom
Reviewed 6 days ago NEW

A solid hotel in downtown Auckland. As an Accor Platinum member I was upgraded to a suite. Also had access to the Executive Lounge which was very good. Room was clean (although some of the furniture was starting to look a little past its prime) with all the facilities one could reasonably expect. Shower was good. Bed very comfortable. Had...

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Thank How1
Auckland, New Zealand
Reviewed 6 days ago NEW

I was here for a 3 day in residence training course. The dining area and meals were great, above standard hotel fare. Good variety provided during the day through training activities also, not just sugary treats. Bedroom is tired (floor 9), has a bath/shower combo with I don't like, and separate taps for hot & cold which is also not...

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Thank jaredhonore
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear jaredhonore, It was lovely to read of your experience with our friendly and engaging staff, and the great meals and variety of these provided during your training course and stay with us. We are fortunate to have some large and highly functional and adaptable conference spaces which as you say, can be used in many different configurations. You will...

sydney, australia
Reviewed 1 week ago NEW

really enjoyed the stay from the first welcome to ease of checking out. Thoughtful extras like a fitness set to be ordered to the room, decent size of room, Nespresso machine, great wifi, mags, and always somebody at hand to help.

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Thank krisis
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear krisis, Thank you so much for choosing to stay with us in Auckland and sharing your experience with the Tripadvisor community. We are delighted to hear that you enjoyed your stay and felt welcome and well taken care of. This is absolutely what we aim to do, we hope that our hotel will feel like a home away from...

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

My husband and I stayed at this hotel as part of our honeymoon. Before arriving we were concerned that it may be a little too corporate for our liking but we were pleasantly surprised. The hotel offered the best service that we have ever received from a hotel. From the receptionist to the concierge, cleaner to doorman, everyone was incredibly...

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Thank Chalene333
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear Chalene333, To hear that you received the best service that you have ever received from a hotel is the highest compliment you could give us and an absolute joy to hear. Thank you so much. A honeymoon is a very special time and we are so pleased to be part of providing wonderful memories for you. Thank you for...

Canberra, Australia
Reviewed 1 week ago via mobile

We had one night in the Pullman - it is luxuriously comfortable and the staff were a constant delight. We arrived in the middle of traffic everywhere. The concierge helped us through the mess and valet parked the car - easy and just what we needed. We had room 1223 on the 12th floor - great view over the city....

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Thank Ann S
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear Ann S, Thank you so much for sharing your lovely comments following your recent stay. It was fantastic to read that our staff were a constant delight - they will appreciate this feedback enormously. I'm so pleased that you enjoyed the stay and found the hotel luxuriously comfortable and were guided to an easy experience with our Concierge with...

Sydney, Australia
Reviewed 1 week ago

High quality furnishings a good restaurant water and robes in the room. Extra water provided when we went out for the day. Great staff nothing too much trouble lots of smiles. We were upgraded to have access to the Executive Lounge where we had free drinks and canapes and continental breakfast. Would definitely stay there again

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Helpful?
Thank judith l
PullmanAucklandHotel, Quality and Attitude Manager at Pullman Auckland, responded to this review

Dear Judith, This was a lovely review to read, and I would like to thank you for choosing to stay with us and for providing this positive feedback following your stay. Smiles and care are part of true hospitality and something that we hope make the difference between a good stay and a wonderful stay. We aim to be a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its stunning views of Auckland harbour and the city’s parks, Pullman Auckland offers guests a visual treat as well as a very warm welcome. Conveniently located in the heart of the city, the hotel provides easy access to Auckland’s numerous attractions, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct. ... more   less 

Additional Information about Pullman Auckland

Address: Cnr Princes St and Waterloo Quadrant, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $183 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Auckland 5*
Number of rooms: 347
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, ACCOR, Expedia, Hotels.com, Agoda, Priceline, Odigeo, Cancelon and Travelocity so you can book your Pullman Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Auckland Hotel Auckland Central
Auckland Hyatt Regency
Hyatt Auckland
Pullman Auckland New Zealand
Hotel Style:
#5 Green Hotel in Auckland
#5 Spa Hotel in Auckland
#10 Luxury Hotel in Auckland
#10 Family Hotel in Auckland
#10 Business Hotel in Auckland
#13 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Auckland staff and other travellers.
14 questions
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Questions? Get answers from Pullman Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Residential rooms/suites are good for self-catering and extra space.”
 of 5 bubbles SAH123_10, 8 Dec 2016 | Read review
“The top floor is a 3 bedroom double storey penthouse - fantastic view and facilities”
 of 5 bubbles TravelFairy2013, 8 Dec 2016 | Read review
“Ensure they do not give you a single room instead of a double”
 of 5 bubbles atontao, 29 Nov 2016 | Read review
“Choose another hotel”
 of 5 bubbles Obwahn, 29 Nov 2016 | Read review
“Was quiet, close to main area. Clean. Comfy. Spacious enough.”
 of 5 bubbles paulmE7674AM, 23 Nov 2016 | Read review
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