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Traveller (646)
Room & Suite (408)
Dining (103)
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Overview
  • Excellent47%
  • Very good36%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“albert park”(72 reviews)
“steam room”(29 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Pullman Auckland
Special Offer:UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Pullman Auckland
Special Offer:UP TO 30% - EARLY BOOKING
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Reviews (2,552)
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2,391 results
Traveller rating
1,068
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336
78
49
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LanguageEnglish
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1,068
860
336
78
49
Show reviews that mention
All reviewsthe executive loungealbert parksteam roomqueen streetvalet parkingsteep hillfive star hotelroom servicebuffet breakfastan upgradenew zealandharbour viewvector arenasky towerspaaucklandaccor
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1 - 5 of 2,391 reviews
Reviewed yesterday

Nice Hotel , friendly staff . Breakdown between management and front desk , i had an issue with the package i booked and was told on 3 occasions over 3 days that management will contact me and sort out . Never happened even on check...More

Review collected in partnership with Accorhotels.com
Thank 435simon
Response from PullmanAucklandHotel, Manager at Pullman AucklandResponded yesterday

Kia Ora 435simon Thank you for taking the time to review Pullman Auckland especially with your kind comments regarding friendly staff and the nice hotel. I am sorry that the Front Office team did not follow up on your situation and pass onto to management...More

Hotel's Favourite
Reviewed 1 March 2018 via mobile

We had a very pleasant stay at this beautiful hotel. We were upgraded to an apartment which was spacious, clean, comfortable and had great views of the city. The staff was courteous, caring and very helpful. Pullman Auckland is located across from a lovely park...More

2  Thank isk_99
Response from Prasheel C, Manager at Pullman AucklandResponded 9 March 2018

Dear isk_99, Thanks for your review. Our experience and review is another validation for our location, product and friendly Pullman service we offer. Kind regards, Prasheel Churi Operations Manager

Reviewed yesterday via mobile

We stayed here for just one night after fling into NZ and thoroughly enjoyed it. The staff at the front were all friendly and efficient. The room was great and the location is convenient being only a few minute walk to the shopping and restaurants...More

Thank BIGbUrJe
Response from PullmanAucklandHotel, Manager at Pullman AucklandResponded yesterday

Kia Ora BIGbUrJe Thank you for your feedback on our hotel and your positive comments on our location and friendly staff. I apologise that the bar service was not at the our normal high standards. We look forward to welcoming you back to the hotel...More

Reviewed 2 days ago via mobile

Just spent 2 nights here and have a great stay. Sharon at reception checked us in and also whenever she saw us during our stay stopped and chatted with us. Made sure we had everything we needed and also provided some good information for us...More

Thank Helen D
Response from PullmanAucklandHotel, Manager at Pullman AucklandResponded yesterday

Kia Ora Helen D Thank you for your detailed review and your kind comments on our facilities, location and staff. This feedback is a great help to those that are looking to stay at our hotel. I am so glad that you thoroughly enjoyed your...More

Reviewed 2 days ago

Great location just a short walk from the city centre of Queen St, here you will find relaxed elegance. I stayed for 3 nights as a mix of conference/work and pleasure, in room 1128 which had a glimpse of the harbour. Good lighting (often in...More

Thank awolkiwis
Response from PullmanAucklandHotel, Manager at Pullman AucklandResponded yesterday

Kia Ora awolkiwis Thank you for your great review of our property. I am very humbled (and proud of my team) that you see us as one of Auckland’s best hotels. We appreciate your continued loyalty to the hotel and I am glad that you...More

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Most Booked Properties in Auckland Central, New Zealand
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 120 - USD 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Auckland Central
#5 Family Hotel in Auckland Central
#5 Green Hotel in Auckland Central
#10 Business Hotel in Auckland Central
#12 Romantic Hotel in Auckland Central
#17 Luxury Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 120 - USD 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Auckland Central
#5 Family Hotel in Auckland Central
#5 Green Hotel in Auckland Central
#10 Business Hotel in Auckland Central
#12 Romantic Hotel in Auckland Central
#17 Luxury Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
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Traveller (646)
Room & Suite (408)
Dining (103)
Pool & Beach (36)
Amenities (29)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Erinmarie17
6 May 2018|
AnswerShow all 10 answers
Response from Frank M | Reviewed this property |
Yes
1
Vote
Chanice R
18 April 2018|
AnswerShow all 4 answers
Response from BERTIE14 | Reviewed this property |
0 Votes It is a bit pricey at NZ$37 but some rooms do have free breakfast, no doubt it is included in the room price.
0
Votes
jacqualinep2017
25 February 2018|
AnswerShow all 6 answers
Response from TravellingFinns |
Hello, there is a train from airport to the Hyde Park, Museum Station. Museum Station is 150-200 meters from the Pullman. Taxi is pricey though convenient. The price difference is probably not that huge with like 4... More
2
Votes
Room Tips
"Request higher floor, ring in advance. Harbour view and city(park) view are both nice."
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"Get a top floor for great views!"
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"Pick a room that isn't facing the direction of the wind to avoid howling drafts."
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"Residence Block is worth the extra"
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