PULLMAN AUCKLAND (AU$180): 2019 Prices & Reviews (New Zealand) - Photos of Hotel

4.0

Very good

2,814 reviews

Location

Cleanliness

Service

Value

Certificate of Excellence

GreenLeaders Silver level

With its stunning views of Auckland harbour and the city’s parks, Pullman Auckland offers guests a visual treat as well as a very warm welcome. Conveniently located in the heart of the city, the hotel provides easy access to Auckland’s numerous attractions, including the beautiful Albert Park and vibrant, cosmopolitan Viaduct.

Full view

Property amenities

Restaurant

Fitness Centre with Gym / Workout Room

Room Service

Bar/Lounge

Free High Speed Internet (WiFi)

Pool

Spa

Airport Transportation

Banquet Room

Business Centre with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Indoor pool

Laundry Service

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Paid Internet

Public Wifi

Wheelchair Access

Room features

Air Conditioning

Minibar

Non-Smoking Rooms

Suites

Good to know

HOTEL STYLE

Green

Classic

HOTEL CLASS

Full view

Contact

Cnr Princes St and Waterloo Quadrant, Auckland Central, Auckland 1010 New Zealand

Getting there

Auckland Intl Airport18 km

See all nearby hotels

Nearby restaurants

Madriz Spanish Restaurant & Tapas Bar

See all nearby restaurants

Nearby attractions

Auckland Art Gallery Toi o Tāmaki

7 minArt Museums

Britomart

7 minNeighbourhoods

See all nearby attractions

2,814Reviews

1,042Photos

31Q+A

100Room tips

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Popular mentions

Best hotel in Auckland

We stayed at the Pullman Hotel in a one bedroom residence and really enjoyed our stay. The check-in was super fast and the welcome we received was super. The pool was clean and great to cool off in. We had an excellent dinner and the breakfast was really good. Our hotel of…

Date of stay: February 2019

Response from PullmanAucklandHotel, Guest Relations Manager at Pullman Auckland

Responded 2 days ago

'Our hotel of choice' , we love to hear that! Thanks a million for such a nice review. It is always a great pleasure to welcome you and we look forward to welcome you again and again to your Auckland Home. Justine & The Pullman Auckland Famiy

Not The Best

We stayed one night post-cruise. Was refused an early check-in despite the fact that Azamara dropped us off at 8:00AM and I had asked the hotel directly beforehand. Desk clerk promised to call my cell phone when a room became available but he never did so we came back at 3:00…

Date of stay: January 2019

Response from PullmanAucklandHotel, Guest Relations Manager at Pullman Auckland

Responded 2 days ago

Kia ora, Thank you very much for sharing your experience. We are sorry to read that your experience was so-so. The check-in time is 3pm indeed. For you to have the room available from 8am, you would have had to book from the night before, or alternatively to book an early Check-in from 10am. We invite you indeed to contact your agent if it was not what you were expecting. We always do our best to have the room ready prior to 3pm but on this occasion I am afraid that despite our efforts we could have your room ready only from 3pm this is why we could not call you and that your luggage were brought after you checked-in . We hope that you will choose to visit us again if you were to visit Auckland again. Justine & The Pullman Auckland Family

+2

In need of an update

I was expecting a comfortable stay in a plush and well decorated room given the five star rating. Sadly, the room decor at the Pullman is tired and in need of maintenance. The wood on the bathroom door was peeling and exposed, the shower leaky and the shower taps were very…

Date of stay: February 2019

Response from PullmanAucklandHotel, Guest Relations Manager at Pullman Auckland

Responded 2 days ago

Kia ora, Thank you very much for sharing your experience following your stay. We are obviously pleased to hear that you enjoyed our delicious breakfast as well as the amenities. Please note that we have dental kit available upon request but we can certainly have it available as a standard for you next time you are visiting us. We're sorry to hear that the room was not up to your standards and I would really appreciate it if you could contact me directly on j.freytet@pullmanauckland.co.nz with additional details so I can look into this as a priority? Thank you very much in advance Justine & The Pullman Auckland Family

Silver Anniversary

A huge thank you to Justine and her team for making our anniversary stay so very memorable. A big thank you also to the breakfast team, especially the chefs for a truly wonderful breakfast, a fantastic array of food. We will hesitate to stay here again.

Date of stay: February 2019

Response from PullmanAucklandHotel, Guest Relations Manager at Pullman Auckland

Responded 2 days ago

Kia ora Helen, Awh thank you for such a lovely review! We love to share and contribute to our Guest' special moments and it was truly our greatest pleasure to make it unique! Thanks again for your kind words and we look forward to welcoming you back! Justine & The Pullman Auckland Family

Clean and Convenient

Nice hotel with good location. Can walk to harbor and ferries. Breakfast buffet offers wide array of foods. Nearby bar offers quick bites. Clean rooms and friendly staff. Request higher floors for views.

Date of stay: January 2019

Response from PullmanAucklandHotel, Guest Relations Manager at Pullman Auckland

Responded 5 days ago

Kia ora! Thank you so much for such a great review! Our breakfast selection is blow minding indeed! Hope that we will have a chance to welcome you back soon Justine & The Pullman Auckland Family

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The Queen Room at the Pullman Auckland

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My family of 3 will arrive in Auckland on Wednesday Dec 26th very early in the morning after a long flight from Los Angeles. I am considering booking the Pullman as I heard about the offer of early check in from 10am but no cost was provided on the website, just an indication that there is a charge. Several past guest reviews also mentioned the opportunity to use the SPA showers and storing luggage prior to check in. Which is preferable? Does early check in guarantee that the room is available by 10am and if so, what is the cost? How do I book early check in?

Kia ora SRfromMA, We would be very happy to welcome you. The early check-in is not available on the 26th December this is why you could not book it online. Alternatively, you can book the room for the night of the 25th December to take advantage of your room immediately when you arrive in the morning. Otherwise you can certainly use our Spa facilities when you arrive and we can store your luggage the time your room is ready. Please feel free to contact us if you need any additional assistance. Kind regards, Justine & The Pullman Auckland Family

Do u provide amenities?

Kia ora steveloveymartin, We have a range of in-room bathroom amenities. Please feel free to contact us directly at the hotel if you need any additional details. Justine & The Pullman Auckland Family

Do you offer a shuttle bus service to and from the airport?

Kia ora, We can organise private chauffeur, taxi, shuttle transfer from and to the airport. Please feel free to contact us with the date, number of passengers, arrival time and flight number so we can organise this for you. Looking forward to seeing you soon.

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Hello there Do they provide any amenities in room? Thanks

They have a small fridge, toiletries, Iron and ironing board, the usual.

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Is there a blow dryer in room?

Yes

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