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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Nice Hotel , friendly staff . Breakdown between management and front desk , i had an issue with the package i booked and was told on 3 occasions over 3 days that management will contact me and sort out . Never happened even on check...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 435simon
Response from PullmanAucklandHotel, Manager at Pullman AucklandResponded yesterday
Kia Ora 435simon
Thank you for taking the time to review Pullman Auckland especially with your kind comments regarding friendly staff and the nice hotel.
I am sorry that the Front Office team did not follow up on your situation and pass onto to management...More
We had a very pleasant stay at this beautiful hotel. We were upgraded to an apartment which was spacious, clean, comfortable and had great views of the city.
The staff was courteous, caring and very helpful.
Pullman Auckland is located across from a lovely park...More
2 Thank isk_99
Response from Prasheel C, Manager at Pullman AucklandResponded 9 March 2018
Dear isk_99,
Thanks for your review. Our experience and review is another validation for our location, product and friendly Pullman service we offer.
Kind regards,
Prasheel Churi
Operations Manager
We stayed here for just one night after fling into NZ and thoroughly enjoyed it. The staff at the front were all friendly and efficient. The room was great and the location is convenient being only a few minute walk to the shopping and restaurants...More
Thank BIGbUrJe
Response from PullmanAucklandHotel, Manager at Pullman AucklandResponded yesterday
Kia Ora BIGbUrJe
Thank you for your feedback on our hotel and your positive comments on our location and friendly staff. I apologise that the bar service was not at the our normal high standards.
We look forward to welcoming you back to the hotel...More
Just spent 2 nights here and have a great stay. Sharon at reception checked us in and also whenever she saw us during our stay stopped and chatted with us. Made sure we had everything we needed and also provided some good information for us...More
Thank Helen D
Response from PullmanAucklandHotel, Manager at Pullman AucklandResponded yesterday
Kia Ora Helen D
Thank you for your detailed review and your kind comments on our facilities, location and staff. This feedback is a great help to those that are looking to stay at our hotel.
I am so glad that you thoroughly enjoyed your...More
Great location just a short walk from the city centre of Queen St, here you will find relaxed elegance. I stayed for 3 nights as a mix of conference/work and pleasure, in room 1128 which had a glimpse of the harbour. Good lighting (often in...More
Thank awolkiwis
Response from PullmanAucklandHotel, Manager at Pullman AucklandResponded yesterday
Kia Ora awolkiwis
Thank you for your great review of our property. I am very humbled (and proud of my team) that you see us as one of Auckland’s best hotels. We appreciate your continued loyalty to the hotel and I am glad that you...More
Hello, there is a train from airport to the Hyde Park, Museum Station. Museum Station is 150-200 meters from the Pullman. Taxi is pricey though convenient. The price difference is probably not that huge with like 4... More
Hello, there is a train from airport to the Hyde Park, Museum Station. Museum Station is 150-200 meters from the Pullman. Taxi is pricey though convenient. The price difference is probably not that huge with like 4 adults.
From the Cruise Terminal or from any Ferry Terminal it is a long walk. Check from any map app.
As hotel Pullman is ok with nice views to the Park in case you have Park View room. However do not expect that much from any hotel in Australia. It is not Asia, nor Europe. Just Australia.
