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Heritage Auckland

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Heritage Auckland
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1,525 Reviews from our TripAdvisor Community

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Showing 1,451: English reviews
Leonding, Austria
Level Contributor
385 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 29 November 2015

This hotel is perfectly located but definitely old - well remodeled but you need to be aware the bathrooms are not up to international 4 * standard. Clean and okay but everything else but stylish and modern. we had a deluxe queen room and with 3 suite cases we almost didn't know how to move around them. it was promoted... More 

Helpful?
Thank barbaraebner
David L, Manager at Heritage Auckland, responded to this review

Dear barbaraebner, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you thoroughly enjoyed your stay with us and totally agree with your comments regarding our location, it is certainly one of the best! Thank you again for sharing your review... More 

Ajax, Canada
Level Contributor
113 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 November 2015

Close to almost everything in downtown Auckland, only a 5 minute walk to the Sky Tower. All staff encountered were friendly and helpful. Good buffet breakfast with a wide selection of options. Difficult to answer with any certainty the questions below, we were part of a tour group and everything was pre-paid.

Helpful?
Thank kestrels666
David L, Manager at Heritage Auckland, responded to this review

Dear kestrels666, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you thoroughly enjoyed your stay with us and thank you for your comments regarding our staff and especially the great buffet breakfast we have. Thank you again for sharing your... More 

Hillsborough, New Jersey
Level Contributor
92 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 November 2015

Stayed in the Tower section of the hotel where the rooms are apartment like with a separate sitting room and a small kitchen including microwave, stove top with couple of burners, fridge and even a washing machine. We stayed on 2 occasions, and the first room was a little dated, but the second room (on the 10th floor) was a... More 

Helpful?
Thank nj_traveller16
David L, Manager at Heritage Auckland, responded to this review

Dear nj_traveller16, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you thoroughly enjoyed your stay with us, we do have 2 different styles of buildings, our hotel wing is the old department store which is our Art Deco style and... More 

Whangarei, New Zealand
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 27 November 2015

Been here several times, never had a bad experience. I prefer the older style rooms, they're big with chunky beams from when this building was a department store which has many great memories as a kid visiting the "Big Smoke"! The beds are comfortable and the staff are friendly and helpful. The breakfast is wonderful, but a bit pricey, so... More 

Helpful?
Thank Chaz258
David L, Manager at Heritage Auckland, responded to this review

Dear Chaz258, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you thoroughly enjoyed your stay with us and thank you for your comments regarding our hotel wing, the history is certainly alive within the building. Thank you again for sharing... More 

Charlottesville VA
Level Contributor
85 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 November 2015

Lovely high ceilinged room with luxury bedding that provided a perfect night's sleep after travel from US. Although a city hotel, no outside noise interfered with a great night's sleep. Tea and coffee making ability in the kitchenette- has stove and conventional oven, but no microwave. A good shower with separate jetted tub, nice toiletries.

Helpful?
Thank pjd190
David L, Manager at Heritage Auckland, responded to this review

Dear pjd190, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you thoroughly enjoyed your stay with us. We are currently working on our kitchens to include a microwave so please watch this space! Thank you again for sharing your review... More 

Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 November 2015

We booked the Directors suite at $500 a night so was expecting a bit more than what we got. The decor is quite dated and there were stains on the curtains and the extractor fan was really dirty. Two incidents really annoyed me one was the mini bar top up person just came into the room. He said he knocked... More 

Helpful?
Thank Emillie M
David L, Manager at Heritage Auckland, responded to this review

Dear Emillie M, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. It was very disappointing to read of your experience and please accept my apologies for the service you received during your stay. I have spoken to our Minibar and Housekeeping team about the issues you faced... More 

Auckland, New Zealand
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2015

I stayed at the hotel for a two-day meeting. The hotel is very well located, walking distance to Wynyard Quarter or Viaduct, and also to Sky City if you are interested. The meeting rooms were well lit, had everything we needed, and refreshed after every break. The food was of high quality and always delivered in time. The room was... More 

Helpful?
Thank suziq478
David L, Manager at Heritage Auckland, responded to this review

Dear suziq478, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you thoroughly enjoyed your stay with us and we thank you for your recommendation. Thank you again for sharing your review and we hope host you again in the near... More 

Queenstown, New Zealand
1 review
Reviewed 23 November 2015

Stayed there many times before and one again good room and comfortable beds Breakfast selection was awesome - especially the pancakes and gluten free food Only thing to mention is the dressing gowns hung behind the bathroom door made me jump, they looked like a person hanging there :-)

Helpful?
Thank NZQueenstown_Local
David L, Manager at Heritage Auckland, responded to this review

Dear QueenstownGuru, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you thoroughly enjoyed your stay with us and please accept my apologies for the scare your received from the hanging bathrobe. Thank you again for sharing your review and we... More 

Christchurch, New Zealand
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 November 2015 via mobile

This was the first time that I have stayed in the Heritage, having previously stayed in apartments so that I could have a kitchen and laundry. I stayed here at the recommendation of two work colleagues, and I will definitely be staying here in the future. I had a one bedroom room on the eleventh floor of the tower, complete... More 

Helpful?
Thank Simon D
David L, Manager at Heritage Auckland, responded to this review

Dear Simon D, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you thoroughly enjoyed your stay with us and thank you for your comments regarding our 1 Bedroom suite and staff. Thank you again for sharing your review and we... More 

Mumbai (Bombay), India
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 November 2015

Heritage is comfortable, well located and with both great managment and Service staff. Value for money, very large clean room and large bathroom. Within 10 mins walk to the Viaduct or Queen Street shopping. very good overall.

Helpful?
Thank Mrs_Soni
David L, Manager at Heritage Auckland, responded to this review

Dear Mrs_Soni, Thank you for your recent review of Heritage Hotel Auckland and for choosing us as your place of rest and relaxation. We were most happy to hear that you thoroughly enjoyed your stay with us and we thank you for recognizing our staff for their efforts. Thank you again for sharing your review and we hope host you... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Art deco; historic landmark refurbished in 1998. ... more   less 

Additional Information about Heritage Auckland

Address: 35 Hobson Street | PO Box 105-326, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $200 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Auckland 4.5*
Number of rooms: 284
Reservation Options:
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Also Known As:
Heritage Auckland Hotel Auckland Central
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland New Zealand
Hotel Style:
#3 Family Hotel in Auckland
#8 Luxury Hotel in Auckland
#9 Business Hotel in Auckland
#11 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Auckland staff and other travellers.
32 questions
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See all questions (32)

Questions? Get answers from Heritage Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a suite if you want two separate sleeping areas”
 of 5 bubbles PaulaLProtheroe, 28 Nov 2016 | Read review
“Ask front desk for best view, however it comes at a price”
 of 5 bubbles howvics, 14 Nov 2016 | Read review
“Harbour view room's are amazing in the tower wing!”
 of 5 bubbles A1611XSdaniellep, 14 Nov 2016 | Read review
“The tower rooms are equivalent to a studio apartment with a kitchen and washer/dryer.”
 of 5 bubbles 218billv, 14 Nov 2016 | Read review
“Possibly request a higher floor, or potentially the rooms in the tower may be quieter then in the hotel side.”
 of 5 bubbles krave123, 13 Nov 2016 | Read review
5 of 5
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