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Heritage Auckland

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Traveller (433)
Room & Suite (346)
Pool & Beach (41)
Overview
  • Excellent49%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“rooftop pool”(102 reviews)
“tower wing”(80 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
30 Sep.1 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,973)
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1,869 results
Traveller rating
877
685
212
65
30
Traveller type
Time of year
LanguageEnglish
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877
685
212
65
30
Show reviews that mention
All reviewsrooftop pooltower winghectors restaurantdepartment storedeluxe suitevalet parkingsliding doorharbour bridgenew zealandroom was largehobson streetcomfortable bedcentral locationseparate bedroomgreat roombuffet breakfastwashing machine
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1 - 5 of 1,869 reviews
Reviewed yesterday via mobile

The staff at the heritage are so helpful and lovely. Everyone is here to make your stay a pleasant one. Male in the restaurant was so welcoming and friendly. Kaden was so helpful and friendly. Seems like a great team at this hotel.

Thank Krisandra K
Reviewed 2 days ago via mobile

Convenient to the waterfront, ferries, Space Tower and Queen Street. The staff was friendly and got me dinner reservations with fabulous seats. Be careful because Wi-Fi was not unlimited and I was charged $10 for exceeding the Wi-Fi limit. The breakfast was just ok..runny eggs...More

Thank Linder200 D
Reviewed 2 days ago

I had to wait over two and a half hours to get into my room. I was there before the official check in time, however the staff did nothing to look after me. I had to go to the reception multiple times to ask what...More

1  Thank AgileTester
Reviewed 3 days ago via mobile

Just was the first time I have stayed in the main (old Farmers) area of the hotel & it needs a Reno! My executive suite had barely any grout left between the bathroom floor tiles. Can you imagine the germs that could be living in...More

Thank David F
Reviewed 4 days ago via mobile

The only reason this was a 2 Star, not a 1, was that the staff were pleasant. The room was so dated it felt like stepping back decades. The bed was barely a queen, although comfortable. Breakfast was a joke.... the continental buffet not even...More

Thank Susan K
View more reviews
About
Description
Art deco; historic landmark refurbished in 1998. ...More Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Tennis Court
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
284
Price range
USD 116 - USD 306 (Based on Average Rates for a Standard Room)
Also Known As
Heritage Auckland Hotel Auckland Central
,
Heritage Hotel Auckland
,
Auckland Heritage Hotel
,
Heritage Auckland New Zealand
Location
New Zealand > North Island > Auckland > Auckland Central
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
284
Price range
USD 116 - USD 306 (Based on Average Rates for a Standard Room)
Also Known As
Heritage Auckland Hotel Auckland Central
,
Heritage Hotel Auckland
,
Auckland Heritage Hotel
,
Heritage Auckland New Zealand
Location
New Zealand > North Island > Auckland > Auckland Central
Photos
Traveller (433)
Room & Suite (346)
Pool & Beach (41)
Dining (30)
Amenities (24)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Nearby
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Questions & Answers
Ask a question
Sameera G
5 December 2017|
AnswerShow all 8 answers
Response from Wigorn | Reviewed this property |
We didn’t have a harbour view, there are 2 parts of the hotel so not sure about the other side of the hotel, advise asking when booking.
1
Vote
CostaRicavisitor
19 March 2017|
AnswerShow all 2 answers
Response from 464JudyLea464 | Reviewed this property |
Our paperwork does not show a postcode, only a post box number 105-326. Their address is 35 Hobson street (towards the bay end) so very central for shops, restaurants as well as easy walking distance of the ferries and... More
1
Vote
Marty M
29 December 2016|
AnswerShow all 2 answers
Response from Marty M | Reviewed this property |
This hotel displays very poor customer service.
0
Votes
Room Tips
"Avoid rooms near the conference/function room if there are night functions."
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"The whole interior offers a quiet sanctuary from the world outside"
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"I prefer the old part, but has more rooms without views."
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"Ask for a room with a beautiful Harbor View but in the Heritage hotel wing - not the Tower Wing"
Read review
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