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Heritage Auckland

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Traveller (400)
Room & Suite (339)
Pool & Beach (42)
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Overview
  • Excellent48%
  • Very good37%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“rooftop pool”(100 reviews)
“tower wing”(80 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,924)
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1,820 results
Traveller rating
855
671
201
63
30
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LanguageEnglish
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855
671
201
63
30
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1 - 5 of 1,820 reviews
Reviewed 3 days ago

Travelled to the Heritage Auckland for business and as part of a workshop program. The staff there are FANTASTIC. Our rooms were a great size, with an old feeling but when I say old, it's heritage old, not worn out old! Breakfast was great with...More

Thank KYL11Q
Reviewed 3 days ago

This hotel was the biggest rip off of my two week stay in New Zealand. We booked it based on the photos of the rooms, and splurged for the best room they had for the night. What a joke. The room looked unfinished, sparse, and...More

Thank cassiopeia s
Reviewed 5 days ago

Staying at this hotel (as we have done many times) as a family is excellent. The staff are very helpful and the room configeration - large room with divider is excellent for two adults and two teenage children. The hotel is well located in the...More

Thank johnok2018
Reviewed 6 days ago via mobile

Visited last week for a quick appointment in the city. Had my 4 week old baby with me. The staff were so helpful and friendly- really made what could’ve been a very stressful night very enjoyable. The room was very spacious and clean with a...More

Thank sesilveria
Reviewed 6 days ago

Started with us checking in - asked for a credit card instead of a debit card, did not have a credit card so was told because we were paying with a debit card will be $200 deposit. I have stayed at many hotels, etc. over...More

Thank SPantha
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 113 - USD 271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Auckland Central
#9 Business Hotel in Auckland Central
#10 Romantic Hotel in Auckland Central
#18 Luxury Hotel in Auckland Central
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
USD 113 - USD 271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Auckland Central
#9 Business Hotel in Auckland Central
#10 Romantic Hotel in Auckland Central
#18 Luxury Hotel in Auckland Central
Room types
Suites, Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (400)
Room & Suite (339)
Pool & Beach (42)
Dining (29)
Amenities (24)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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Sameera G
5 December 2017|
AnswerShow all 8 answers
Response from Wigorn | Reviewed this property |
We didn’t have a harbour view, there are 2 parts of the hotel so not sure about the other side of the hotel, advise asking when booking.
1
Vote
CostaRicavisitor
19 March 2017|
AnswerShow all 2 answers
Response from 464JudyLea464 | Reviewed this property |
Our paperwork does not show a postcode, only a post box number 105-326. Their address is 35 Hobson street (towards the bay end) so very central for shops, restaurants as well as easy walking distance of the ferries and... More
1
Vote
Marty M
29 December 2016|
AnswerShow all 2 answers
Response from Marty M | Reviewed this property |
This hotel displays very poor customer service.
0
Votes
Room Tips
"All rooms we have stayed in have been good"
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"Ask for a harbour view - the other views are grey, grey and grey."
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"We did our best to get rooms with a view. Hope you do better than us."
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"Very expensive room for what it was, room rate seemed to change daily, we were not charged on departure as..."
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