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CityLife Auckland

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CityLife Auckland
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1,132 Reviews from our TripAdvisor Community

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Showing 1,075: English reviews
Melbourne, Australia
Reviewed yesterday NEW

We'd been tossing up between staying at an Air B&B place on the wharf or forking out a little bit more for a hotel. I'm very glad we went with the hotel. CityLife is perfectly positioned in the heart of the city and within walking distance to almost everything. The staff were really friendly and accommodating and the rooms were...

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Helpful?
Thank HobsonzChoice
Atlanta, Georgia
Reviewed yesterday NEW

From the telephone conversation with Neil (Front Desk Manager) throughout our entire stay (too bad it was only for one day), our experience was exceptional. Neil could not have been more helpful and accommodating. Our Executive Suite in the Corner of Floor 23 with the wrap around Balcony overlooking the Sky Tower and Harbor rivaled any place we have stayed...

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Thank worldtravelerprof
Reviewed 5 days ago NEW

This hotel is good. The staff are very nice people. The rooms are ok, u'll get some confort out of it. However if you're in for the long stay, be aware that the rooms with kitchen are not well equiped. It lacks alot of tools to cook, or simply they are broken. However it has a pool and a small...

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Helpful?
Thank Joao Guilherme M
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you for your feedback regarding your recent stay with us - it is always our aim to ensure guests enjoy professional service and their expectations are exceeded by our caring innovative style of hospitality. Please accept my sincere apologies for any inconvenience caused to you by the broken items in your kitchen. I would certainly suggest next time if...

Reviewed 5 days ago NEW

Excellent bed and pillows, spacious, comfortable cosy room, smart design, bathroom with everything, good light, good shampoo... Excellent location. Efficient and discreet staff. Very clean and quiet room with a view on the rooftops of other buildings and the balconies. Sunny.

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Helpful?
Thank Michael E
CAKL, General Manager at CityLife Auckland, responded to this review

Michael - Thank you! We are delighted you enjoyed your recent stay with us. You may be pleased to learn that our fabulous "Heritage Tranquil beds" are available for purchase so you can enjoy a wonderful nights' sleep every-night in the comfort of your own home! We look forward to welcoming you back again soon, Kind regards Nicole Lawson, General...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 5 days ago NEWvia mobile

Had a short layover in Auckland before heading home after a cruise of New Zealand. CityLife hotel at Queen Street is situated right in the heart of the city. An easily manageable distance from the cruise ship terminal and an excellent base to explore Auckland's art gallery and museums. Plenty of restaurants and coffee shops nearby for dinning or just...

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1Thank A TripAdvisor Member
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you! We are delighted you enjoyed your recent stay with us. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. We look forward to welcoming you back to CityLife Auckland,...

Reviewed 5 days ago NEW

Booked on line whilst in New Zealand, needed a base for 2 nights before our flight back home. This hotel couldn't have been in a better location, right on Queens Street the main shopping area and a short stroll to the harbour. We were given a suite, which meant that it was equipped with a laundry (so no dirty clothes...

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1Thank TeaShipper
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you! We are delighted you enjoyed your recent stay with us and agree our self-catering suites are just like a home away from home! We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which...

Adelaide, Australia
Reviewed 6 days ago NEWvia mobile

We stayed for just one night but the room was great, located in the centre of town and the staff were excellent. Will definitely stay here again. P.S. the breakfast was really good too except the coffee, sorry guys.

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Thank julieQ6900EF
CAKL, General Manager at CityLife Auckland, responded to this review

Thank you! We are delighted you enjoyed your recent stay with us. We appreciate the feedback regarding our coffee too! We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. We look...

Clarksville, Virginia
Reviewed 1 week ago NEW

This hotel has a great location, walking distance to the waterfront, and lots of restaurants. The breakfast was wonderful and service was great. Our bed was comfortable. Front desk was very helpful with information.

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Thank acat579
CAKL, Front Office Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland - I am pleased to hear that you enjoyed your stay with us. The CityLife is definitely renowned for our location being top notch. We look forward to welcoming you back to CityLife Auckland again soon, Kind regards Neil Hemraj, Front Office Manager

Woodbridge, United Kingdom
Reviewed 1 week ago via mobile

Me and my partner stayed here for a few nights while travelling around New Zealand. We stayed here on our anniversary. Fantastic sized room, comfy bed with Large TV. Room was clean and tidy, large bathroom. Reasonably well priced for Auckland. Staff were friendly. located right in the centre. Very happy with the stay.

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Thank Chapmans4g
CAKL, Front Office Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland and congratulations on your anniversary. We are delighted you enjoyed your stay with us and appreciate the great feedback regarding our rooms. We look forward to hosting you again soon, kind regards Neil Hemraj, Front Office Manager

Fareham, United Kingdom
Reviewed 1 week ago

We booked this hotel for 21 Nights while exploring New Zealand. The hotel is clean and comfortable but our room on the 9th floor was noisy. This was due to 2 things one it faced Queens St which is very busy the second was several floors below the Air Conditioning plant was located with this running constantly. Our room could...

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Helpful?
Thank Wookie1957
CAKL, Front Office Manager at CityLife Auckland, responded to this review

Thank you for choosing to stay at CityLife on your recent trip to Auckland. Please accept my sincere apologies for the inconvenience caused to you by the noise. I do understand the noise created from outside would have been frustrating. We certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Modern spacious high-rise - In the heart of Auckland. ... more   less 

Additional Information about CityLife Auckland

Address: 171 Queen St | P.O. Box 105-326, Auckland 1143, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $223 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — CityLife Auckland 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Citylife Auckland Hotel Auckland Central
Citylife Hotel Auckland
Auckland Citylife Hotel
CityLife Auckland New Zealand
Hotel Style:
#2 Family Hotel in Auckland
#3 Business Hotel in Auckland
#4 Spa Hotel in Auckland
#7 Luxury Hotel in Auckland
#10 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from CityLife Auckland staff and other travellers.
35 questions
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Questions? Get answers from CityLife Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend High Floor with Sky Tower View if possible”
 of 5 bubbles worldtravelerprof, 19 Feb 2017 | Read review
“Ask for a suite, we were on the 15th floor and it was very quiet.”
 of 5 bubbles TeaShipper, 15 Feb 2017 | Read review
“Away from reception lane way with night club”
 of 5 bubbles Rachel701, 7 Feb 2017 | Read review
“High Floor - good city or harbor views”
 of 5 bubbles Rob0812, 2 Feb 2017 | Read review
“Try and get higher level floor we were on 21st floor”
 of 5 bubbles keithpJ613ZA, 26 Jan 2017 | Read review
5 of 5