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Hilton Auckland

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Hilton Auckland
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1,920 Reviews from our TripAdvisor Community

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Showing 1,785: English reviews
Brisbane, Australia
Reviewed 18 October 2015 via mobile

Stayed at the Hilton Auckland for 2 nights with my family and had a great stay. The hotel is lovely and modern. The location is fantastic and the team were always welcoming, warm, friendly and polite. We tried the bar and the restaurant and found both to be very good, the restaurant 'Fish' is simply outstanding. We dined outside the...

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Helpful?
Thank Nigel A
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Nigel A Thank you for taking the time to post a review on TripAdvisor. I am pleased you and your family had a great stay and the team and I appreciate reading your complimentary feedback. Nigel A, we appreciate your loyalty and look forward to welcoming you back on future travels the next time you visit the ‘City of...

Houston, Texas
Reviewed 18 October 2015

Just came back from a business trip and was very pleasantly surprised at how nice this hotel was. My room had a great balcony overlooking the bay. Very comfortable room with nice amentias. The staff was very pleasant and attentive.

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Thank Gu P
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Gu P Many thanks for taking the time to post a review on TripAdvisor following your recent business travels. I am delighted you enjoyed the experience and convenient city location. It was our pleasure to be of service to you and we hope to see you again on future travels. Kind regards, Roger.

Seattle, Washington
Reviewed 17 October 2015 via mobile

Wow what a view from this Hilton location. We were lucky enough to get an upgrade to a nice suite that had a panoramic view of Auckland. This hotel is right in a pier and has the view to show for it. The room itself was nicely appointed. It had a lovely desk and floor to ceiling windows as well...

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Helpful?
Thank Richtong
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Richtong Thank you for taking the time to write a review on TripAdvisor. We appreciate your feedback and glad to note you enjoyed the experience of our waterfront hotel. The hotel certainly does boast an enviable location situated on Princes Wharf and showcasing magnificent views across the Waitemata Harbour. I am happy to advise that the brand new Bellini...

Reviewed 17 October 2015

As part of our honeymoon we stayed at the Hilton aukland. What a wonderful welcome from Shiju Oommen, Front Desk Manager. We stayed two days then went off in a cancer an returning for a final day five days later. On our first two days we were upgraded to a fantastic suite. We enjoyed exploring the Viaduct Harbour and took...

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Helpful?
Thank Joyash
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Joyash Thank you for taking the time to review Hilton Auckland on TripAdvisor. The team and I are delighted you enjoyed an unforgettable honeymoon experience at the hotel and took the time to explore the delights of the ‘City of Sails’. Thank you for your generous feedback regarding accommodations and exceptional customer service and we look forward to welcoming...

Melbourne, Australia
Reviewed 17 October 2015

Exactly what you'd expect from a Hilton - great location, modern well fitted out rooms and all the bells and whistles of a 5 star hotel. Arrived at 1.30am to probably the best welcome I've had from reception - genuinely warm and friendly and got me to my room super fast. On the downside the hotel was in the last...

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Thank MmeParker
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear MmeParker Thank you for posting a review on TripAdvisor. The team and I are glad you enjoyed the Hilton experience. Please accept my apologies for the makeover work that was taking place on ground during your time with us and I am happy to advise that the brand new Bellini bar and lobby experience has opened for our guests....

Melbourne, Australia
Reviewed 15 October 2015

Well located on the waterfront and close to some good restaurants and shops. The rooms are well laid out with plenty of space, and good amenities. Breakfast is a buffet which has plenty of choice and the service is good.

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1Thank JohnC27
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear JohnC27 Thank you for taking the time to post a review on TripAdvisor and it was our pleasure to welcome you to Hilton Auckland. The team and I are pleased to note that you had a comfortable and enjoyable stay at the hotel and we look forward to welcoming you back on future travels. Kind regards, Roger.

Auckland Region, New Zealand
Reviewed 12 October 2015

Had a great night stay at the Hilton, a great meal. Was greeted by extremely friendly staff, nothing was a problem. Was close to all amenities so able to walk around the city. A relaxed weekend would stay there again.

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Thank Brenda R
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Brenda R Thank you for choosing to stay at Hilton Auckland and for sharing a review on TripAdvisor. I am pleased to note that the team cared for you well ensuring you had a memorable experience. The hotel most certainly does feature a lovely waterfront location on Princes Wharf, enjoying magnificent views across the Waitemata Harbour. It was a...

Alberta
Reviewed 12 October 2015

This hotel meets my expectations of the Hilton brand. Friendly and helpful staff. Clean hotel. Great location. The rooms were up to date and spacious. The air conditioning worked great. I had a seaside view which offered great views. The hotel is located on the wharf and walking distance to many shops and attractions. The hotel lobby was under renovations...

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Helpful?
Thank Mark W
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Mark W Thank you for sharing a review on TripAdvisor. I am delighted you enjoyed the harbour splendour from your guest room. The hotel certainly does boast a unique location within very close proximity to the CBD, Viaduct Village and Britomart. I am happy to advise that the brand new Bellini bar and lobby experience has opened for our...

Auckland, New Zealand
Reviewed 12 October 2015

The new lobby wasn't finished when I visited so the entrance was small and uninspiring. For which all staff tried to make up for with their welcome and a invitation to come and see the finished product. The room had a good sized bathroom with a bath as well as a shower. Comfy beds and balcony on the sea side....

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Helpful?
Thank Gill J
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Gill J Thank you posting your review on TripAdvisor. I am glad to note that you enjoyed the experience at Hilton Auckland and that the team took good care of you. I am happy to advise that the brand new Bellini bar and lobby experience has opened! We hope to have the opportunity to welcome you back on future...

Reviewed 12 October 2015

We had a very difficult time when my son arrived sick with tonsillitis at this hotel. The staff managed to help in every way they could, sending up water and quick room service, changing our room to a more suitable one, finding a doctor. They were amazing. The hotel food is wonderful and the whole atmosphere is lovely. It is...

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Helpful?
Thank Deborah D
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Deborah D Thank you very much for posting a review on TripAdvisor and we hope your son is feeling much better now. It was our pleasure to ensure that your time with us was enjoyable and we hope to see you again should you be returning to Auckland. Once again, many thanks for taking the time to share your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $337 - $951 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Cancelon, Orbitz, Travelocity, Priceline, Hotels.com, Agoda, Odigeo and Jetsetter so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#4 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
17 questions
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San Francisco, California
5 months ago
Abu Dhabi, United Arab Emirates
over a year ago
1 month ago
2 months ago
Easley, South Carolina
2 months ago

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Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea-views”
 of 5 bubbles rohitg108, 3 Dec 2016 | Read review
“Get a room with view of the ocean.”
 of 5 bubbles postrawb, 2 Dec 2016 | Read review
“Take the room with sea view. I think mine was 206 with terrace and next room had huge terrace. Take a look at the hotel map.”
 of 5 bubbles Anna_z2906, 27 Nov 2016 | Read review
“Request a water view if possible”
 of 5 bubbles Elizabeth531, 17 Nov 2016 | Read review
“Please, if you can, get a room with a view of the harbour”
 of 5 bubbles Shellfire, 14 Nov 2016 | Read review
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