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Hilton Auckland

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Hilton Auckland
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2,155 Reviews from our TripAdvisor Community

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Showing 1,997: English reviews
Tauranga, New Zealand
Reviewed 7 June 2016

Excellent service and location. Clean and well equipped rooms. Very friendly and helpful staff. Good breakfast and restaurant menu. Fast internet. No complaints at all! (apart from missing an indoor pool).

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ron H
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Ron H Thank you for taking the time to share a review on TripAdvisor as we always appreciate reading our guest feedback. I am delighted you enjoyed the hotel’s waterfront location and had a good stay with us, taking the time to relax in FISH restaurant. We hope to have another opportunity to welcome you back on future travels...

Brisbane, Australia
Reviewed 6 June 2016

Stayed here for one night for a business trip. Staff were friendly & helpful and the hotel is only recently built so it's clean and modern. Rooms have all features that you expect, though the view out of the non-harbour view rooms isn't great but that is what's promised anyway...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Darren James M
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear James M Thank you for choosing to stay at Hilton Auckland for your recent business travels. I am glad to note that you enjoyed the ambience of our waterfront hotel and that the team took good care of you. The hotel actually opened on Princes Wharf 15 years ago and we are very proud to have just completed a...

Sydney, Australia
Reviewed 6 June 2016

staying at a hilton is always a great experience, they are a consistently good hotel company that has great properties, the view of the harbour is unbelievable. The staff are always of the highest standard no matter where you are in the hotel they are always polite

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Helpful?
Thank michelejonestravel
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear michelejonestravel Thank you for posting your favourable review on TripAdvisor. The team and I are delighted to read that you enjoyed your stay in true Hilton style, relaxing amidst the splendour of Auckland’s Waitemata Harbour on Princes Wharf. We look forward to having you stay with us again and thank you for choosing to stay at Hilton Auckland. Kind...

Melbourne, Australia
Reviewed 5 June 2016

Excellent Hotel with magnificent views and location. I only had a couple of days in Auckland on this occasion but i will be sure to stay here next time i visit. The Hilton stood up to its reputation of quality and good service. I will be recommending the Hilton Auckland to my friends and colleagues.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robert M
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Robert M Thank you for recommending Hilton Auckland on TripAdvisor and for choosing our waterfront hotel as your preferred accommodations. It was our pleasure to ensure your stay was memorable and we look forward to welcoming you back on future travels. Kind regards, Roger.

Skippack, Pennsylvania
Reviewed 4 June 2016 via mobile

Top marks for this Hilton property made even better by the hospitable service of its staff. My family will forever remember Shweta, Pati,Gustavo,Jonus,Michael,Hugo,Brie, the attentive doormen who welcomed us each time we entered the building and the rest of the staff. The rooms were luxurious and spacious and the food top notch.

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Helpful?
Thank tjmcgl1
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear tjmcgl1 Thank you so very much for sharing a review on TripAdvisor and for giving the team ‘top marks’ as far as customer service goes. We are absolutely delighted to read the complimentary comments regarding your great experience at the hotel. I hope we may have another opportunity to welcome you back to the Hilton Auckland on Princes Wharf....

Gold Caost, Australia
Reviewed 4 June 2016

As this was my first visit to Auckland I had no preconceived idea of what to expect, however upon arrival I was just taken back by the quality of the Hilton Auckland, the location is just second to none. From the time I arrived to the time I left, I felt as I was old friend and will definitely return...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Craig F
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Craig F I am delighted you enjoyed your stay at Hilton Auckland and thank you for sharing a review on TripAdvisor. The hotel certainly does boast an enviable waterfront location, whilst being in such close proximity to many of the City’s delights. It was a pleasure to welcome you and ensure your experience was a memorable one. The team...

Vienna, United States
Reviewed 3 June 2016

You have the entire view: Auckland city skyline, nature island, the harbor, all from the balcony of your room. Great, open lobby where you can relax and have a drink. Actually, the hotel itself is like a ship docked at the harbor. Friendly staff and good food.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Paul C
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Paul C Thank you for choosing to stay at Hilton Auckland and for posting a review on TripAdvisor following your recent travels. I am delighted you enjoyed the experience and the hotel’s unique waterfront location enjoying magnificent views over Waitemata Harbour. It was a pleasure having you with us and we look forward to welcoming you back in the...

Miami Beach, Florida, USA
Reviewed 3 June 2016

I had read reviews and even heard from a friend who stayed here last year that the place was dated. It was definitely NOT. It was beautiful. I heard it was just recently re-done and they may still be in the midst with some rooms but I found everything about this hotel to be 5 stars or a 10 out...

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Helpful?
Thank Kristina T
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Kristina T Thank you for sharing on TripAdvisor and it was a pleasure to welcome you as a Hilton HHonors traveller. We are delighted to read your feedback and note that you had a great stay with us. We are very proud to be of service to you, as we endorse the revamped Hilton Auckland on Princes Wharf; new...

Auckland, New Zealand
Reviewed 3 June 2016

Living in North Auckland I need to stay in town occasionally and the Hilton is unbeatable in terms of location and service. I normally wait until there's a Special on (Trivago or similar) and head down to the Viaduct Harbour for some R & R. The Hilton Group offers a good loyalty programme called Hilton Honours (Free Wi-Fi incl') and...

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1Thank Kim D
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear c0astal1 Thank you for rating Hilton Auckland on TripAdvisor and for taking the time to share your complimentary feedback with us. We are delighted you enjoy your sojourns to the ‘City of Sails’ and glad to note that your expectations are met at our waterfront hotel. c0astal1, it is always a pleasure to have you stay with us and...

Melbourne, Australia
Reviewed 2 June 2016

Corner room looking North and East, view initially blocked by Celebrity Solstice (cruise ship) as they dock next to the hotel. This added to the experience however so no issue, beautiful views of the harbour and sunrise thereafter. Staff and service great and we thoroughly enjoyed our meals in the restaurant.

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Helpful?
Thank Graham R
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear Graham R It was our pleasure to welcome you to Hilton Auckland and I am glad to note that you enjoyed the ambiance of our surroundings and took the time to savour the cuisine in the restaurant. We look forward to welcoming you back on future travels should you be returning to the ‘City of Sails’. Kind regards, Roger.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $252 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hilton EMEA, Hotwire, Travelocity, Cancelon, Orbitz, Priceline, Booking.com, Evoline ltd, Agoda, HotelQuickly, TripOnline SA and getaroom.com so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#6 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
18 questions
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San Francisco, California
10 months ago
Abu Dhabi, United Arab Emirates
over a year ago
Scotia, New York
over a year ago

See all questions (18)

Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a view of the harbour”
crestcastle, 28 Apr 2017 | Read review
“Free wifi is available to Hilton Honors members.”
vtracy707, 26 Apr 2017 | Read review
“The rooms facing the water are, of course, most desirable.”
KJS882, 25 Apr 2017 | Read review
“the higher the floor the smaller the rooms are (overheard staff member)”
JetAgeExploraA, 24 Apr 2017 | Read review
“Harbour view room”
Batch65, 23 Apr 2017 | Read review
5 of 5