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Hilton Auckland

2,441 reviews
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Traveller (883)
Room & Suite (326)
Dining (58)
Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“cruise ship”(251 reviews)
“fish restaurant”(81 reviews)
“bellini bar”(36 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,441)Write a Review
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1,254
655
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92
38
Show reviews that mention
All reviewscruise shipfish restaurantbellini bardiamond memberharbor view roomnew zealandferry terminalwaiheke islandmaritime museumrestaurants and barscorner roomlap poolfantastic locationbuffet breakfastlong flightvalet parkingsky tower
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21 - 25 of 2,261 reviews
Reviewed 3 weeks ago

This is a nice hotel with an excellent location on the water and near many, many restaurants in downtown Auckland. The accommodations were great and the property was very clean and well maintained. We had an early departure to catch a plane to Nelson and...More

Thank BoiseIdahoMike
Response from HIAKL, General Manager at Hilton AucklandResponded 2 weeks ago

Kia Ora BoiseIdahoMike Thank you for sharing a review on TripAdvisor following your stay at Hilton Auckland. The team and I are pleased you enjoyed the hotel's spectacular waterfront location on the Waitemata Harbour, whilst being within such close proximity to both the CBD, Viaduct...More

Reviewed 3 weeks ago

Great Hotel with a great location. Need to get the small things right though, like free water/chocolate in the room on arrival, not being told when checking out that if I had read the Hotel info booklet I could have rung up and had water...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 78shannonp
Response from HIAKL, General Manager at Hilton AucklandResponded 2 weeks ago

Kia Ora 78shannonp Happy New Year and thank you for sharing a review on TripAdvisor. It is always great to read our guest feedback as it assists to understand where we do well and where we can improve. I am glad you enjoyed the spectacular...More

Reviewed 3 weeks ago via mobile

The hotel is undoubtedly in a great location and the staff (from the doorman to the reception) were fantastic - extremely helpful and professional. In particular, the reception staff member who went out of her way to help us access the full room service menu...More

Thank suelynnorrie
Response from HIAKL, General Manager at Hilton AucklandResponded 2 weeks ago

Kia Ora suelynnorrie Thank you for sharing a review on TripAdvisor and I am glad to read you enjoyed the hotel’s stunning waterfront location on Princes Wharf, sitting 300 metres out to sea on the Waitemata Harbour. I appreciate reading your feedback and naturally am...More

Reviewed 3 weeks ago via mobile

We always stay in The Hilton when in Auckland because it’s fabulous. The rooms are lovely and the setting is divine. You really feel like you are on a ship. The staff is just wonderful. Marga is especially wonderful. The restaurant is terrific and the...More

Thank Jan d
Response from HIAKL, General Manager at Hilton AucklandResponded 2 weeks ago

Kia Ora Jan d Thank you very much for posting a review on TripAdvisor. I am delighted to read your feedback and note that you continue to indulge in the Hilton experience. It is always a pleasure to welcome you back to our waterfront hotel...More

Reviewed 3 weeks ago

The Auckland Hilton is excellent. The location is superb. The staff were all very very helpful. The restaurant is one the best in Auckland according to friends who live there and our experience as well. The staff at the restaurant were very accommodating. The wine...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Grahamarb
Response from HIAKL, General Manager at Hilton AucklandResponded 2 weeks ago

Kia Ora Grahamarb Happy New Year and thank you for your complimentary review and taking the time to post your feedback on TripAdvisor. I am delighted you enjoyed your time in the 'City of Sails' and found the hotel to be very accommodating. Thank you...More

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134567453
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
USD 238 - USD 713 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Auckland Central
#7 Business Hotel in Auckland Central
#8 Romantic Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 238 - USD 713 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Auckland Central
#7 Business Hotel in Auckland Central
#8 Romantic Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
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Traveller (883)
Room & Suite (326)
Dining (58)
Pool & Beach (30)
Hotel & Grounds (463)
Bathroom (51)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Yeva R
16 October 2017|
AnswerShow all 3 answers
Response from aexcell | Reviewed this property |
One would imagine that the hotel would offer special rates for you to park whilst staying there. Contact management and haggle with them. I am sure they will work out a good rate
1
Vote
Ian S
1 August 2017|
AnswerShow all 7 answers
Response from Waimariri | Reviewed this property |
Yes there is, I booked a park however they said there was plenty of parking
0
Votes
moewannatravel
14 July 2017|
AnswerShow all 7 answers
Response from Suzadav | Reviewed this property |
No there is not. Only hotel service
0
Votes
Room Tips
"If what we had is standard I wouldn't bother"
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"Top possible floor external side"
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"request room without a connecting door if possible"
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"Rooms with a harbour view of the cruise ships are brilliant."
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