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Hilton Auckland

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Hilton Auckland
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2,048 Reviews from our TripAdvisor Community

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Showing 1,896: English reviews
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Auckland, New Zealand
Reviewed yesterday NEW

Wonderful location, views of the harbour and on the waterfront. Very good restaurant with fine food and good service. Room was fine but lacked cupboard and shelf space. Keen and helpful staff as we now expect in New Zealand, a wonderful country to tour Would stay again at The Hilton

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Helpful?
Thank Jonathan B
Hovik, Norway
HOTEL’S FAVOURITE REVIEW
Reviewed 15 November 2016

The location of our hotel in Auckland could not been better! And the services - and the friendliness could not be better! Arrived on the day that all the aussies and the kiwis goes bananas with hats and horses - november 1st, the day of the Melbourne Horseraces - but what a welcome for two europeans travelled to the other...

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1Thank preben k
About Hotel's Favourite Review
Roger-Brantsma, General Manager at Hilton Auckland, responded to this review

Dear preben k Thank you for sharing a review on TripAdvisor and it was our pleasure to welcome you to our waterfront hotel on Princes Wharf all the way from Norway! We are glad to read that you had a great experience with us and enjoyed the stunning Waitemata Harbour vista, taking the time to relax in FISH restaurant, located...

Haiku, United States
Reviewed 5 days ago NEW

Great Staff who are attentive and work hard to make things as best as possible for guests. Interior rooms have a poor view of apartments that are very close and require drapes to be closed at all times for privacy. In addition the interior rooms are above a busy ally with busses and trucks coming through throughout the day and...

Review collected in partnership with Hilton Hotels & Resorts
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Thank B7763BWdavidn
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear B7763BWdavidn Thank you for choosing to stay at Hilton Auckland and for sharing a review on TripAdvisor. We are glad you appear to have enjoyed the experience at our waterfront hotel, taking the time to savour the local cuisine. FISH restaurant and Bellini bar certainly do offer a prime vantage point when one is able to relax and enjoy...

Leeds, United Kingdom
Reviewed 5 days ago NEWvia mobile

Just checked out after a quick overnight stay and I have to say it's been great. Yes a cruise liner was moored outside but the hotel is on a quay and you are notified if this is going to happen so you have the option of not staying if you feel this will bother you. The staff I have encountered...

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Thank JimKX
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear JimKX Thank you for sharing a review on TripAdvisor. We are delighted to read that you had an enjoyable experience at Hilton Auckland on Princes Wharf. It was our pleasure to be of service to you and we look forward to welcoming you back on future travels. Kind regards, Garry Lucas.

Hunter Valley, Australia
Reviewed 6 days ago NEW

Stayed at the Hilton In Princess Wharf, Auckland the night before our cruise. Lovely room, large bathroom with all the trimmings bath and separate shower and late vanity. King size comfortable bed. All good internal. Except for the internet which was playing up. Large balcony with lovely harbour views, but only when a cruise ship is not in dock then...

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Thank CandE_Evans
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear CandE_Evans Thank you for choosing to stay at Hilton Auckland prior to your cruise ship holiday. We are glad your stay was enjoyable and the team looked after you well. I am very sorry for the inconvenience with a cruise ship being docked beside the hotel and restricting views from your guest room. It was a pleasure having you...

Reno, United States
Reviewed 6 days ago NEW

We chose the Auckland Hilton because of its location and our previous experience with the hotel's quality and service. We were not disappointed. Staff, top to bottom, are courteous, friendly and helpful. Although an upgrade was not available at check-in, we were able to move to a better location during our stay. We were very impressed with Donald at the...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Michael S
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear Michael S I am delighted you enjoyed your time at Hilton Auckland and thank you for sharing your complimentary review on TripAdvisor. The hotel certainly does boast an enviable waterfront location on Princes Wharf, whilst being in such close proximity to the hub of the city’s entertainment and dining precincts. It was a pleasure to welcome you back and...

Wellington, New Zealand
Reviewed 1 week ago NEWvia mobile

I stayed here for one night on a business trip. Like all Hiltons around the world the place is comfortable but characterless. More a four and a half star than 5 with lots of cheapish fittings masquerading as quality. The best part is the eastern rooms face out over the harbour and that view is worth having. The bar is...

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Thank Kiwiphil_635
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear Kiwiphil_635 Thank you for taking the time to post a review on TripAdvisor. I sincerely apologize that you were inconvenienced with cruise ship beside the hotel. We endeavour to inform all of our guests when there will be cruise ships in port so that guests are aware of this prior to arrival. Unfortunately, this is sometimes not possible given...

Reviewed 1 week ago via mobile

This hotel is lovely, nice modern and clean rooms and a lovely restaurant and bar. Our breakfast was included in our deal and there is lots on offer. The hotel is walking distance from many bars and restaurants and a stones throw from the ferry terminal. We opted for a harbour view room, which was great on the first day,...

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Thank Samantha E
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear Samantha E Thank you for sharing a review on TripAdvisor and I am sorry you were inconvenienced with the cruise ships docking beside the hotel. We endeavour to inform all of our guests when there will be cruise ships in port so that guests are aware of this prior to arrival. Unfortunately, this is sometimes not possible given the...

bluffton, SC
Reviewed 1 week ago

The rooms were nicely finished, but the service and communication here were marginal. There were numerous mix ups as we had paid for an upgraded harbor view, but there was a cruise ship blocking the view. They said they would take care of it, but when we arrived there were no rooms and our guests looked literally into a cruise...

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Thank andrewrice
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear andrewrice Thank you for sharing a review on TripAdvisor and I am sorry to note that your stay on this occasion appears to have fallen short of your expectation. We strive to ensure that all of our guests receive a memorable experience and your feedback has been taken onboard and reviewed with the team. My apologies for the inconvenience...

Green Cove Springs, Florida
Reviewed 1 week ago

Truly a 5 star experience! We were automatically upgraded to a beautiful room with a harbor view. All staff members were courteous & eager to serve. Restaurant experience was great as well. Highly recommend!

Review collected in partnership with Hilton Hotels & Resorts
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Thank N6113JBjerryc
HIAKL, Director of Operations at Hilton Auckland, responded to this review

Dear N6113JBjerryc Thank you for recommending Hilton Auckland on Princes Wharf in the ‘City of Sails’. The team and I are pleased to read you had a memorable stay in a harbour view room, enjoying all of the animation that the Waitemata Harbour has to offer. We look forward to welcoming you back and extending our Hilton hospitality experience to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $305 - $954 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Agoda, Hotels.com and Jetsetter so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand
Hotel Style:
#5 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
17 questions
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San Francisco, California
8 months ago
Abu Dhabi, United Arab Emirates
over a year ago
Scotia, New York
over a year ago
4 months ago

See all questions (17)

Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour views if available and a cruise ship is not in dock.”
 of 5 bubbles CandE_Evans, 22 Feb 2017 | Read review
“Don't stay here”
 of 5 bubbles Lito51855, 16 Feb 2017 | Read review
“You will want to have a harbour-view room.”
 of 5 bubbles DavidL549, 14 Feb 2017 | Read review
“They are all great. Eastern side for morning sun and Western side for afternoon sun.”
 of 5 bubbles davidsO5464RW, 14 Feb 2017 | Read review
“Harbour View is the best --allows most light in the room w/great city views.”
  • Bath had separate tub.
  • Spacious patio area looking out onto Harbour.
  • Bedroom looking out onto outdoor patio.
  • The colors of the sky & water, not to mention the skyline, always changed here. Beautiful!
  • Minibar, closet, storage space.
  • Bath had stand-alone shower; small but sufficient.
 of 5 bubbles Michael_K_SNJ, 13 Feb 2017 | Read review
5 of 5