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Best Western President Hotel Auckland

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#26 of 68 Hotels in Auckland
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Best Western President Hotel Auckland
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948 Reviews from our TripAdvisor Community

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Showing 792: English reviews
Kuala Lumpur, Malaysia
Reviewed 31 October 2016

I was at this hotel during my vacation last May. Hotel was good, staff are very helpful. An extra worthy is this hotel is just a few steps with the groceries shop. Halal foods located nearby. All in walking distance.

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Helpful?
Thank wanieaziz
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear wanieaziz Thank you for your comments regarding your stay with us in May this year, it is always a pleasure to serve our guests with efficient and friendly service. We hope to you see you next time. Yours Sincerely Romeo Liebig Front Office Manager

Adelaide, Australia
Reviewed 30 October 2016 via mobile

Good hotel. Great location right in the centre of Auckland. You can see the Sky Tower from most rooms. Big rooms. Only bad side is the shower head is too low for someone 6 foot tall. Beware this is a hotel Contiki uses so there can be some noise at nights.

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Helpful?
Thank Craig S
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Craig S Thank you for your feedback following your stay with us. We appreciate your comments, in regards to issues with noise from other guests such as those on Contiki Tours, please be advised that we have now had their groups for just over the past 12 months and have never had any issues with them. Thanks again for your...

Los Angeles
Reviewed 22 October 2016

This hotel looked OK in the reviews but we did not enjoy our stay. We were put off right at the start by the homeless man sleeping in the hotel doorway. A little too urban gritty for us. The street is under construction for a new metro stop so Uber had to let us off a little bit away from...

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Helpful?
1Thank moorpwr
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear moorpwr Thank you for your feedback, it is disappointing that you did not enjoy your stay, in regards to unfriendliness of staff this is something we take very serious as we really drive our team to be there for our guests and we receive very good feedback overall in regards to service received. In regards to noise in our...

Mumbai (Bombay), India
Reviewed 18 October 2016

Its really good and centre of the city, from this hotel you can go anywhere by walking. The hotel is very good and spacious. there is very big problem of hotel staff as there are not much staff. And also there is too high charges for the car parking. And we have to reserve the parking in advance.

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Helpful?
Thank Viky M
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Viky M Thank you for your feedback following your recent stay with us, our central location is one of biggest assets and a bonus to all our guests. In regards to our charge for parking this is very competitive with many other hotels charging much higher fees for parking. Thank you again for your feedback. Yours Sincerely Romeo Liebig...

Melbourne, Australia
Reviewed 18 October 2016

I only stayed here for one night, however, I was impressed with the size of the room and also the soundproofing. I had a room that looked out to the Skytower and the construction that is occurring near the hotel, however, I did not hear a thing. There are numerous restaurants / cafes nearby and there is also a supermarket...

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Helpful?
Thank 89vickim80
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear 89vickim80 Thank you for your feedback, we have recently complete double glazing on one side of the hotel and this has resulted in our rooms being much quieter now than they were previously. The construction in front of the hotel being part of the new inner city rail link which is mostly underground does not affect the hotel too...

Hamilton
Reviewed 18 October 2016

we stayed two nights. We had a two bedroom as that was the cheapest option. The hotel is in a great spot. It was quiet and clean. There is on site car parking at $25 per night but it is around the back of the hotel and nowhere to pull up outside at the moment due to roadworks. so, sort...

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Helpful?
Thank golfingkiwi
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear golfingkiwi Thank you for your recent feedback. Yes unfortunately there are currently some restrictions with accessing the hotel however this should be resolved within the next 12 months as some of the work required with the new inner city rail tunnel comes to a close. Again thank you for your stay with us and it is always a pleasure...

Lower Hutt, New Zealand
Reviewed 16 October 2016

You would be hard pressed to find a hotel room in Auckland CBD as spacious as this one for the price. The bathroom, lounge and bedroom were all large. When I say basic, I mean the rooms had everything you needed but of an average standard. However, everything was very clean and the location was great. We were a block...

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Helpful?
Thank DawnBeamsley
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear DawnBeamsley We are very pleased to have received such positive comments following your recent stay with us, it shows our team that we are doing a fantastic job especially our housekeeping whom take a lot of pride in their work to present our rooms to our guests. We again wishing to thank you for choosing to stay with us...

Laughlin
Reviewed 14 October 2016

We weren't arriving until after midnight, so selected this hotel since it was centrally located and reasonably priced. The room was so small we couldn't find place to put two suitcases. It looked like it had been built in 1930. Sheets and bathroom were clean. One straight back chair was the only place to sit besides bed. There was a...

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Helpful?
Thank Marilyn S
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Marilyn S Thank you for your recent feedback following your stay with us. Our rooms are fairly average size for most inner city hotels. Our standard rooms are great for short stays however for more room and comfort we do offer one bedroom suites. We also have basic kitchenette facilities in all our rooms. Thank you again for your...

Reviewed 13 October 2016 via mobile

This was the first hotel I went to during my trip to New Zealand. The lobby was small but clean. Reception was very professional and nice. The rooms were great! One of the nights, I was by myself and the room was clean and well put together. The second time I came here, I was in a suite with 3...

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Helpful?
Thank jungahhhh
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear jungahhhh I wish to take this opportunity to thank you for your time in providing feedback on your recent stay with us. We pride ourselves on cleanliness of our rooms as well as aiming to provide our guests with excellent service. We embrace our location to our guests being right in the middle of the city center close to...

Reviewed 8 October 2016 via mobile

We have just had a lovely family holiday here. We stayed in a 2 bedroom apartment on the top floor. I was a bit nervous about top floor initially but got used to it, the black out curtains made you feel not so high up. Great apartment, great shower. Unlike sone reviews on here we got free WiFi for 4...

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Helpful?
Thank Susannah H
Romeo L, Front Office Manager at Best Western President Hotel Auckland, responded to this review

Dear Susannah H On behalf of the entire team at the hotel I wish to thank you for your feedback following your recent stay with us. We have recently made changes to our wifi policy and system and now offer one device for each guest. Our staff always do the utmost to serve our guests and assist with any queries,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Modern Apartment Hotel located in the Central Business District, 150 meters from ferries & buses. ... more   less 

Additional Information about Best Western President Hotel Auckland

Address: 27-35 Victoria Street West, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $151 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western President Hotel Auckland 3.5*
Number of rooms: 105
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Also Known As:
Auckland Best Western
Best Western Auckland
Best Western President Hotel Auckland New Zealand
Hotel Style:
#6 Green Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Best Western President Hotel Auckland staff and other travellers.
21 questions
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Manila
6 months ago

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Questions? Get answers from Best Western President Hotel Auckland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher you go the quieter it'll be. And the elevators are fast so you dont spend ages waiting.”
 of 5 bubbles cazbar62, 22 Nov 2016 | Read review
“First floor was very noisy, and be sure to get moved if your room is in the emergency stairwell.”
 of 5 bubbles Snflwrs4hil, 14 Nov 2016 | Read review
“Good view to the sky tower.”
 of 5 bubbles etjoset, 6 Nov 2016 | Read review
“The window latch wedges were missing so you have to find some paper to fold up and jam under the hand latch so the windows close to reduce the outside noise to be able to sleep at night.”
 of 5 bubbles Y8009VFianc, 2 Nov 2016 | Read review
“Request for higher floor for the nice view of Auckland city in the night”
 of 5 bubbles wanieaziz, 30 Oct 2016 | Read review
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