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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,665 Reviews from our TripAdvisor Community

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Showing 1,510: English reviews
Navi Mumbai, India
Reviewed 5 September 2015

nice good rooms with ok / sketchy wifi. good views if you step out of your room to the windows near the lifts. the bathroom was amazing, it had 2 showers, one over the tub and one outside it. the curtain though was not really enough to stop the floor getting wet! single bed though. good breakfast ..really tasty.

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Helpful?
Thank erica_mb_64
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear erica_mb_64, Thank you for taking the time to write a review following your recent stay with us. We were pleased to read you enjoyed your stay, particularly our breakfast in Aria Restaurant. We look forward to welcoming you back to stay again in the future. Kind Regards, The Team at Crowne Plaza Auckland

Reviewed 5 September 2015

We have been coming here for the last 6 years. Rooms are consistently pleasant and clean with plenty of room and everything that you need. There is coffee making facilities and a nice bath. The service couldn't be better. Extremely helpful staff. Check in and check out is very easy. Concierge staff are very helpful for booking taxis and directions...

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Thank Pieter S
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Pieter S, Thank you for taking the time to provide feedback following your recent stay with us and thank you for your loyalty in continuing to stay with us when you visit Auckland. We were delighted to read you enjoyed another stay with us, particularly the service you received from our team during your stay. Guest service is our...

Havelock North, New Zealand
Reviewed 26 August 2015

A saturday night in the city! and it was perfect! fantastic location, warm friendly staff (when making a special request) the staff were lovely, happy to help and easy going. Divine breakfast in the morning...will definitely be returning on our next trip to Auckland!

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Thank bindy45
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear bindy45, Thank you for taking the time to provide feedback on your recent stay with us. We were pleased to read you enjoyed your stay, particularly the service you received from our team. We look forward to welcoming you back to stay with us again on your next visit to Auckland. Kind Regards, The Team at Crowne Plaza Auckland.

Tauranga
Reviewed 25 August 2015

Gosh what a place, took my partner away for a mystery weekend and I chose this place as it was close to the Civic Theatre. I booked a deluxe room as I wanted something a bit special and I must say we were both very impressed. High on the 27th floor with great harbour views and a fabulous room. Décor...

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Helpful?
Thank Malcolm M
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Malcolm M, Thank you for taking the time to write a review following your recent weekend away in one of our Deluxe Rooms. We were delighted to read you enjoyed your stay, particularly our location to the Civic Theatre and the service your received from our team. We look forward to welcoming you back to stay again in the...

Sydney, Australia
Reviewed 24 August 2015

I have taken a couple of weeks between my stay and writing a review in an attempt to make this balanced. I am a Platinum member who has stayed at this hotel within the last 18 months. However the difference between this stay and the previous one was huge. March 2014 Rewards stay and upgraded due to Platinum status to...

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2Thank FrequentOzTraveller
IHGCare, Guest Relations Manager at Crowne Plaza Auckland, responded to this review

Dear FrequentOzTraveller, Thank you for taking the time to write a review of your recent stay. I deeply apologize if the level of service you have received was sub par and if this may have caused you any inconvenience. Please be assured that these concerns will be looked into. I am confident that actions will be taken accordingly in order...

Waiheke Island, New Zealand
Reviewed 21 August 2015

Had the opportunity to stay at the Crowne Plaza, Auckland the night before we flew out for a longhaul. Rooms were well presented and clean. Comfy beds!!!! I highly recommend this hotel as it is central to everything. Reasonable rates!!

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Thank Tanya-Maree
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Tanya-Maree, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us, particularly our comfortable beds. Thank you for your high recommendation and we look forward to welcoming you back to stay with us again. Kind Regards, The Team at Crowne Plaza Auckland

Cambridge, New Zealand
Reviewed 17 August 2015

Our room was beautiful, clean and super comfortable. We stayed Saturday night when the Bledisloe Cup was on. The Wallabies and their supporters were residing at the Crowne Plaza too. We watched the rugby match NZ v Australia there and enjoyed bar snacks and a couple of beverages to boot. Our barman was very welcoming and professional, however the Indian...

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Thank Viv W
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Viv W, Thank you for taking the time to give us some feedback and I am glad you enjoyed your weekend here for the All Blacks game! The positive feedback around Mitchel in the bar and the food has been well received. We have spoken to the team who were working in the bar that night and they apologise...

Sydney, Australia
Reviewed 16 August 2015

Stayed for 2 nights on a business trip to Auckland last week, and enjoyed the hotel very much. It is well located in the CBD, is modern and well equipped. The staff were friendly and helpful, and the room was very comfortable. Would definitely stay there again.

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Thank Mvwillo
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Mvwillo, Thank you for providing feedback following your recent stay with us. We were pleased to read you enjoyed your stay while in Auckland on business. We look forward to welcoming you back to stay with us again. Kind Regards, The Team at Crowne Plaza Auckland

Hamilton, New Zealand
Reviewed 13 August 2015

I stayed at the Crown Plaza for two nights whilst attending a conference. The room was spacious, the bed extremely comfortable and the bathroom huge with a powerful shower. The room met nearly all my needs, the only thing that was an issue. These days, I object to paying for internet in my room. The other problem was that 4.30am...

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Thank Kathryn H
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Kathryn H, Thank you for your feedback following your recent stay with us. We were pleased to see that overall you enjoyed your stay and we were able to meet almost all of your needs, however disappointed to read that there were parts of your stay where your experience did not meet your expectations. Complimentary internet is available to...

Reviewed 12 August 2015

We had a queen room which was incredibly spacious. A comfortable lounge and glass topped desk. Bathroom clean and well equipped with toiletries. Our bags arrived at our room a few minutes after we got there and shortly after the pillow I requested (boomerang) was delivered. Hotel is happy to provide free toothbrushes, razors etc if required. Reception staff extremely...

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1Thank Kristy J
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Kristy J, Thank you for taking the time to write a review following your recent stay with us. We were delighted to read that you enjoyed your stay and found our location well situated to explore the city and our nearby attractions. Thank you for your comments regarding the service you received. Guest service is our number one priority...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $204 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Family Hotel in Auckland
#7 Green Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
11 questions
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5 months ago
Califon
San Francisco, California
over a year ago
Yorba Linda, California

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All floors offer similar "luxury"”
 of 5 bubbles Hpas, 23 Mar 2017 | Read review
“top level "club rooms" for views, Harbour side”
 of 5 bubbles Iamsuperk, 21 Mar 2017 | Read review
“Keep your drapes drawn unless you want an audience from the hotel across the street”
  • Safe, mini bar
 of 5 bubbles evandbob, 17 Mar 2017 | Read review
“Consider the top floor since breakfast is included in the rate.”
 of 5 bubbles Anne2017536, 14 Mar 2017 | Read review
“High floor”
 of 5 bubbles 823gillj, 11 Mar 2017 | Read review
5 of 5