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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
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1,549 Reviews from our TripAdvisor Community

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Showing 1,406: English reviews
Asbury Park, New Jersey
Reviewed 24 March 2015

This hotel is in an excellent location, walking distance to shopping, the business district, the viaduct and local restaurants. Service was great and the hotel was welcoming. The rooms were good, large in size and good views of the city and the water. I would definitely stay again for business or pleasures.

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Helpful?
Thank apqueen
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear apqueen, We were delighted to read that you enjoyed your stay with us and found our location ideal to access the local hotspots for shopping, business and dining. We were also pleased to read that you found our service great and welcoming. Thank you for taking the time to share your experience and we look forward to welcoming you...

Rotonda West, Florida
Reviewed 22 March 2015

This is a good high class city hotel that is well positioned for the city centre and the harbour area is within walking distance. The rooms were comfortable and clean and quiet. we had dinner in the hotel one evening and the food was well presented and prepared. The hotel bar prices were a little steep which I suppose is...

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Helpful?
Thank andbeegee
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear andbeegee, Thank you for taking the time to provide feedback following your recent stay with us. We were delighted to read that you enjoyed your stay and found our location well positioned in the city centre. We were also pleased to read that you found our rooms comfortable, clean and quiet. Thank you again for your feedback and we...

Austin, Texas
Reviewed 20 March 2015

I am a frequent traveller and have pretty high standards for a solid customer experience. Crowne Plaza truly went above and beyond to make this stay great for us! Location-wise they are fantastic: right in the middle of things and a short walk from the harbor. This provides for some FANTASTIC views, especially from the higher floors. The concierge was...

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Thank Steven R
Melbourne, Australia
Reviewed 20 March 2015 via mobile

This hotel is huge so no one really cares about you. From check in you are just another job for people at check in. The rooms are dark and really old. The carpet makes you want to wear shoes at all times. The bathroom is old and the rusty shower makes you feel like you need another clean after getting...

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Helpful?
Thank Nikman55
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Nikman55, At the outset please accept my sincere apologies for all inconvenience caused during your stay. I was sorry to hear that you did not have a great experience and the hotel was not to your taste. We always strive to make every guest feel special, looks like we dropped the ball. We pride ourself for service we offer...

Los Angeles, California
Reviewed 19 March 2015

The Crowne Plaza is a good bet for travelers, as the Airbus Express route includes stops on Queen Street only a block away. Travel to and from AKL was a breeze. The Britomart Transport Centre is also within walking distance. My room provided all the essentials, and offered a spectacular view of the city skyline. My reservation didn't include a...

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Helpful?
Thank Timothy_Adams
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Timothy_Adams, A HUGE THANK YOU for your awesome 5 star review! We are thrilled to read you had a great stay with us and found our hotel perfect for your purpose of travel. Yes, everything is at our doorstep be it entertainment, shopping or business. Thank you for recommending us! We look forward to welcome you soon. Kind regards,...

Rancho Mirage, California
Reviewed 18 March 2015

Hotel has some good elements, location being the strongest, but when I saw booking.com included the Crowne Plaza amongst its "5 star" properties in Auckland but that's gotta be strictly on price, pretty exorbitant. If I'm being honest at first I thought that rating must have been on a scale of 10! Rooms are Holiday Inn in size, furnishing and...

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2Thank mikeinscca
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear mikeinscca, Thank you for your review. We are delighted to read you found our location perfect for exploring the city. We are 4.5star hotel providing world class service to our guests. We can see that you have stayed in one of the busiest and happening week in Auckland hence the price. We can see that you have rated us...

Marblehead, Ma
Reviewed 16 March 2015

We stayed atthe Crowne Plaza in Auckland twice during our month long trip to New Zealand this past February. It is an extremely well run hotel. We can't say enough good things about the entire staff we encountered. The room was a typical room in a good business hotel and the room and bathroom were very clean. Based upon the...

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Thank roadtrippers9
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear roadtrippers9, A HUGE THANK YOU for your fantastic 5 star review! We are thrilled to read all aspect of your stay has been successful. We love it when our guest gives us this accolade. Thank you for recommending us! We look forward to welcome you soon. Kind regards, The Team at Crowne Plaza Auckland

Chester, United Kingdom
Reviewed 16 March 2015

This hotel is in a good location being about a ten minute walk from the ferries although coming back is uphill. The breakfast is excellent. If you like a cooked breakfast a chef is available to freshly prepare omelettes, fried or poached eggs. This is something my wife and I appreciate in a quality hotel. We were on the 26th...

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Thank c0l88
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear c0l88, A HUGE THANK YOU for your 4 star review. We are delighted to read you had a great stay with us and found hotel to be base to explore the city. Thank you for your kind words regarding our elaborate breakfast and yes our egg station is one of our highlights. Thank you for being our loyal member....

Broadbeach, Australia
Reviewed 16 March 2015

Stayed in Auckland for a weekend catching up with friends. As usual quick check in great room upgrade. I left some property in the Hotel and they found it and have posted it back to Australia. Great hotel as it is in the middle of everything no more than a 10 minute walk to many attractions. Once again thanks to...

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Helpful?
Thank Michael C
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Michael C, A MASSIVE THANK YOU for your fantastic 5 star review! We are delighted to read you had a great stay with us. We are thrilled to read that we were able to give you an early check in during the busy season. We are pleased to read that your belonging has reached safely. Guest service is our...

Colorado
Reviewed 16 March 2015 via mobile

We stayed here 3 days before our cruise began. First the positives: guest laundry with free detergent; quiet; good location for walking to casino and harbor. Negatives: no restaurant/breakfast; terrible Internet unless you pay high fee; slow checkin. Others said The Langham would have been a better choice.

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Thank Musicdoc
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Musicdoc, Thank you for your 4 star review! We are pleased to read you found the location perfect to explore the city and also you made use of our guest laundry facilities. Yes we do have our Aria Restaurant & Bar which serves Breakfast, Lunch & Dinner, We also have our 24 hours In room dining option available for...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $233 - $664 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, HotelTravel.com, Orbitz, Priceline, Agoda, IHG, Odigeo and Travelocity so you can book your Crowne Plaza Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Family Hotel in Auckland
#7 Green Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
10 questions
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1 month ago
Califon
San Francisco, California
over a year ago
Cary North Carolina

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can have a good hike from the elevators. If that is a concern, ask for something closer.”
 of 5 bubbles wkiser44, 4 Dec 2016 | Read review
“Ask for a back facing room”
 of 5 bubbles 769mikeh769, 20 Nov 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles Emiliamd13, 14 Nov 2016 | Read review
“Club floors are worth it if you can make happy hour every night”
 of 5 bubbles meghanb904, 9 Nov 2016 | Read review
“high floor rooms offer better city views”
 of 5 bubbles statusquobuster, 8 Nov 2016 | Read review
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