We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sofitel Auckland Viaduct Harbour

Travellers' Choice award winner
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct Harbour
Panoramas (1)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,717 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sofitel Auckland Viaduct Harbour
See the most recent reviews
Showing 2,578: English reviews
Oakham, United Kingdom
Reviewed 1 week ago

This is a fantastic location for a stay in Auckland - within easy walking distance of the harbour, ferries and shopping. Friendly, welcoming and helpful staff added to the experience. The room was large, the bed comfortable and everywhere spotlessly clean. Good food in the restaurant and we also liked the cafe too - a quick place to grab breakfast...

 Report
Helpful?
1Thank SDW8
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour SDW8, Thank you for taking your time to share your recent experience here at the Sofitel Auckland Viaduct Harbour. I am so glad that you found Sofitel Auckland to be a great choice in terms of location and that you found comfort in our spacious accommodations. Thank you once again for your review and your trust in our hospitality....

Sydney, Australia
Reviewed 2 weeks ago

The Sofitel Auckland Viaduct was the perfect place for our short getaway. The facilities were first class, food choices were plenty, location is stunning and the staff and service we received was exceptional. We will definitely be back there again.

 Report
Helpful?
Thank marymO123HE
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour marymO123HE, Thank you so much for kindly sharing the experience you had here with us at Sofitel Auckland Viaduct Harbour. It gives me great delight to read such amazing feedback for the short time you had spent with us. Furthermore your wonderful and motivational compliments of our hotel, facilities and ambassadors’ service are much appreciated and will be shared...

Reviewed 2 weeks ago via mobile

Not sure I can add anything to what other reviewers have said except that We loved the location and the light and airy room. We arrived on a very early flight from LA and just called in to the hotel to drop our bags but were offered the used of lovely amenities which was much appreciated. We then decided to...

 Report
Helpful?
1Thank Suellen S
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Suellen S, Thank you for taking your time to share your recent experience at the Sofitel Auckland Viaduct Harbour on Trip Advisor. I am delighted that you were impressed with the service extended to you by our dedicated ambassadors here at Sofitel Auckland. Furthermore, it is with great pleasure to know that you appreciated our comfortable rooms and tranquil...

Chisholm, Minnesota
Reviewed 2 weeks ago

This is a full service hotel with great views on the water and provides excellent food and service. It's a good place to have all your needs met, whether it's a relaxing massage in the Spa or a great dinner.

 Report
Helpful?
Thank ChsTravelers
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour ChsTravelers, Thank you for taking time to share your recent experience at Sofitel Auckland Viaduct Harbour. I am delighted that you have enjoyed your stay with us and these elements had made your stay memorable. Also, it is lovely reading you had made use of the hotel facilities at our very own So Spa and the Lava Dining which...

Reviewed 2 weeks ago

Went booked this hotel for a Monday night while traveling through the North Island. We were looking forward to a luxury hotel stay to break up the long drive from Northland to Coromandel but unfortunately that's not what we got. Upon arriving we had a very hard time making it to the front entry as there was a lot of...

 Report
Helpful?
Thank novcruisin
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour novcruisin, Thank you for sharing your invaluable feedback on your recent stay at Sofitel Auckland Viaduct Harbour. I am truly sorry to hear that you did not fully enjoy your stay at our hotel. I would very much appreciate the opportunity to discuss your feedback in detail. Would you kindly provide me with a direct contact where I can...

Newport Beach, California
Reviewed 2 weeks ago

I continue to enjoy this hotel. I stayed here many times as the Westin and it is still great. The rooms are clean and pretty large. The staff attentive and friendly. BUT I abhor the bedding - it is sheet underneath, down comforter and sheet folded over the comforter - I do not think this is clean or sanitary. I...

 Report
Helpful?
1Thank NB92660
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour NB92660, Thank you very much to dedicate your time to provide feedback on Trip Advisor of your recent stay at Sofitel Auckland Viaduct Harbour. I am delighted to hear that you have enjoyed the attentive service from our lovely ambassadors and our spacious rooms. I would like to sincerely apologise that your bedding preferences were not fulfilled. Rest assured,...

Virginia Beach
Reviewed 2 weeks ago

My review will include disabled amenities.The hotel is very nice. The lobby and all of the common areas are beautiful and very well-kept. The concierge service is excellent. They are very helpful and will assist you with anything quickly and efficiently. Check-in and checkout were both very easy. The room was clean and large enough for a 4 night stay....

 Report
Helpful?
Thank Australiadreamer
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Australiadreamer, Thank you for your time to share your recent experience at the Sofitel Auckland Viaduct Harbour. I am truly happy to hear that you had a superb stay with us and thank you for your kind feedback and compliments on the delivery of service from our attentive ambassadors, hotel lobby, and wide range of food options. Once again,...

Christchurch, New Zealand
Reviewed 2 weeks ago

It's a nice hotel especially if you get a good deal as it can be quite dear. The location is just superb, very close to viaduct which is the best part of Auckland in my view. Haven't tried the breakfast so can't comment on that.

 Report
Helpful?
Thank Anchousik
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour Anchousik, Thank you very much for taking the time to share your effective feedback about your most recent Sofitel experience. I am glad to read that our central location was advantageous to you as well as being in the heart of Viaduct. Thank you again for your lovely feedback and it would be a great opportunity to welcome you...

Cardiff, United Kingdom
Reviewed 2 weeks ago

We ate here on the last night of our 6 week NZ tour and had an amazing meal, Fantastic food, beautifully presented, generous proportions, a most enjoyable and memorable dinner with wonderful friends. Scallops, steak and superb wine

 Report
Helpful?
Thank cjdunk
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour cjdunk, Thank you very much for taking the time to share your recent experience here at Sofitel Auckland Viaduct Harbour. It truly is a pleasure to read about your time with us especially of your wonderful compliments of our Lava Dining restaurant. I will be sure to pass on your feedback to our Executive Chef Sebastian Hindrichs and the...

Cambridge, New Zealand
Reviewed 2 weeks ago

Fabulous service, we had a beautiful room and enjoyed lovely food. The staff were very welcoming and attentive throughout our stay even though we were only there for one night. Couldn't have asked for anything more! We will definitely be back.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank 360lindseyw
SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct Harbour, responded to this review

Bonjour 360lindseyw, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour and taking your time to share your experience. I am delighted to read that you were so impressed with our ambassadors and that your entire time at the Hotel was hassle-free with memorable touches. Thank you once again for your review and your trust in our hospitality....

925 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (693)
Viewed
View from Room (77)
Viewed
Room/Suite (136)
Viewed
Hotel & Grounds (86)
Viewed
Bathroom (48)
Viewed
Pool/Beach Area (7)
Viewed
Dining (28)
Viewed
Other (311)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (167)
Viewed
Amenities (56)
Viewed
Pool (13)
Viewed
Dining (43)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (65)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (17)
Viewed
Bathroom (1)
Viewed
Dining (12)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Auckland hotels
1.5 km away
The Langham, Auckland
The Langham, Auckland
#5 of 66 in Auckland
4,058 reviews
0.7 km away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#4 of 66 in Auckland
2,400 reviews
0.9 km away
Hilton Auckland
Hilton Auckland
#7 of 66 in Auckland
2,146 reviews
Show Prices
Show Prices
Show Prices
1.2 km away
Pullman Auckland
Pullman Auckland
#13 of 66 in Auckland
2,187 reviews
0.9 km away
Hotel DeBrett
Hotel DeBrett
#1 of 66 in Auckland
1,148 reviews
0.5 km away
The Sebel Auckland Viaduct Harbour
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Lava Dining
Lava Dining
Cuisines: European, New Zealand
Sabrage Bar
Sabrage Bar
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Inspired by New Zealand's landscape and culture and boasting panoramic views of Waitemata Harbour, this beautifully designed hotel is a true landmark destination.Superbly located on the waterfront in the heart of the Viaduct, Sofitel Auckland Viaduct Harbour harmoniously blends French spirit with the best of New Zealand culture. Sofitel Auckland Viaduct Harbour offers 172 chic and luxurious rooms all with juliette balconies and floor to ceiling windows. Oversized bathrooms feature separate rain showers and deep soaking bathtubs. Each guest room also offers Sofitel's famous 'My Bed', LCD televisions and Bose sound systems. Services include valet car parking, dedicated Concierge team, luxury airport transfers, Guest Relations Manager and 24 hour in-room dining. Sofitel's luxury day spa, So SPA offers six private rooms with a wide range of beauty and wellness treatments. Guests can also make use of a sauna and steam room, and adjacent gymnasium. A 20-metre indoor lap pool and spa pool are also available. Lava Dining delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views. A bright & casual eatery, 21 Viaduct Cafe offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients. In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers. ... more   less 

Additional Information about Sofitel Auckland Viaduct Harbour

Address: 21 Viaduct Harbour Avenue, Auckland 1010, New Zealand (Formerly Lighter Quay Hotel)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $216 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Auckland Viaduct Harbour 5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Cheap Tickets, ACCOR, HotelQuickly, getaroom.com and TripOnline SA so you can book your Sofitel Auckland Viaduct Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Auckland Viaduct Harbour New Zealand
Hotel Style:
#1 Spa Hotel in Auckland
#1 Family Hotel in Auckland
#2 Luxury Hotel in Auckland
#3 Romantic Hotel in Auckland
#3 Green Hotel in Auckland
#6 Business Hotel in Auckland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel Auckland Viaduct Harbour staff and other travellers.
30 questions
Ask a question

See all questions (30)

Questions? Get answers from Sofitel Auckland Viaduct Harbour staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not choose the city view room”
SammyLA83, 20 Apr 2017 | Read review
“Worth paying for a room with a water view”
jelenak413, 17 Apr 2017 | Read review
“All rooms are spacious and have a small balcony.”
  • See the skyline
ChsTravelers, 10 Apr 2017 | Read review
“Don't get stuck with room 436”
  • Room 436 - this is what $475NZD/night gets you...a view of a bus parking lot :(
novcruisin, 8 Apr 2017 | Read review
“Make sure to keep your door closed. There is lots of water and you can get mosquitoes if you do not keep the doors closed or screened.”
NB92660, 7 Apr 2017 | Read review
5 of 5