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Alderney on Hay

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Alderney on Hay
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260 Reviews from our TripAdvisor Community

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There are newer reviews for Alderney on Hay
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Showing 259: English reviews
Derby, Australia
Reviewed 5 August 2016

The Alderney provides attractive, comfortable, clean apartment accommodation with free parking, right in the CBD, and the staff are friendly and helpful. If you like to prepare your own meals, the kitchens are fully equipped and there are two grocery stores nearby. If not, there are great restaurants within easy walking distance. The Queen's Gardens are nearby, and you can...

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Helpful?
Thank Poolofpeace
Management response:

Thank you for your review. We are glad you have enjoyed your stay with us at the Alderney on Hay and do hope to see you again in the future.

Geraldton, Australia
Reviewed 26 July 2016

Great value. Clean, though some of the furniture and fixtures are starting to get old from wear and tear. For the price consider that there's parking included, it's right in the city center, and there's the free bus service (Redcat) one minute walk down the road. Bottle shop and small supermarket close by. I would recommend it for families, as...

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1Thank whatnow5150
Management response:

Thank you for your review. We are glad you have enjoyed your stay with us at the Alderney on Hay and do hope to see you again in the future.

Gelaldton
Reviewed 24 July 2016 via mobile

Very Good & excellent value for money close to most things. 3 Blokes in a 2 bedroom apartment & plenty of room doing courses all week. Would be ideal for a family self catering. Parking included & 20 mins from airport. Public transport on your doorstep. Staff friendly & helpful.

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Helpful?
Thank Garry H
Management response:

Thank you for Staying at the Starwest Apartments Alderney on Hay. I am glad you enjoyed your stay and I hope to see you again in the future.

Perth, Australia
Reviewed 10 July 2016 via mobile

After a bad experience over ten years ago, we decided to give this place another go on the recommendation of a friend. Budget accom and value for money yes. If you want to stay somewhere close to the city Centre that is clean and tidy then this could be the place for you. I would not recommend these apartments for...

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Helpful?
Thank Coges77
Management response:

Dear Coges77 Unfortunately not everyone who stays in hotels is respectful and courteous of the guests surrounding them, The conditions of entry policy that every guest signs and agrees to upon check in is so that we may enforce our policies should the need arise. Maximum Occupancy per room is a regulation that was set by the fire regulations department...

Bunbur
Reviewed 17 June 2016 via mobile

Booked two rooms as always can't get into room till 2pm only to be told rooms weren't ready not acceptable had to get angry and told the poor girl to get hold management with a no show as we pay from 2pm ask for a late check out for the inconvenience still no show from management ,then told we had...

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2Thank Terry M
Management response:

Dear Terry M. It is very clear on all your paperwork, all websites we are on or even had you inquired with any of our staff members you would have seen the standard check in time is at 2pm. You arrived at the property and demanded an early check in and were advised that unfortunately due to the large group...

Singapore
Reviewed 18 May 2016 via mobile

I booked 2 room for 12 people. It's near to the City Cat bus stops. There is an eatery and a supermarket nearby. The room are great. We are able to cook some meals during the week. The bathroom not so great but meet the minimum requirement. There are 1 double bed, 2 single beds and 1 sofa. As kids...

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Helpful?
Thank JoyceTan
Management response:

Dear JoyceTan, Thank you for your feedback. We are very pleased you have enjoyed your stay and hope to see you back again in the future.

Kuala Lumpur, Malaysia
Reviewed 12 May 2016

the service and staff are excellence. the price is affordable. suitable for family and friends. apartment is simple but comfortable, nice and clean. huge balcony. have kitchen utensils and laundry. have pool if want to swim. near the car rental company, CAT bus (free bus), restaurant.

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Helpful?
Thank billahnur
Management response:

Thank you for Staying at the Starwest Apartments Alderney on Hay. I am glad you enjoyed your stay and I hope to see you again in the future.

Kalgoorlie-Boulder, Australia
Reviewed 25 April 2016

Have stayed at the Alderney quite a few times over the years. It is close to the middle of Perth and walking distance to Forrest Chase and Elizabeth Quay. This is provided you don't mind walking, otherwise the free CAT bus has a stop not far from the entrance. Undercover parking is provided which is a big seller for me....

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Helpful?
Thank Julie R
Richard A, Manager at Alderney on Hay, responded to this review

Dear Julie R, Thank you for your feedback, We would like to apologise as unfortunately one lift is Out of Order due to the part damaged not being stocked in Australia and have ordered this to be produced and it should soon be arriving to be installed shortly. We are glad you have enjoyed your stays and look forward to...

Colombo, Sri Lanka
Reviewed 22 April 2016

Visited 2015 and 2016 - both times, I have found the staff and services offered by Alderney On Hay to be excellent. The welcome from staff is overwhelming, nothing is too much trouble. Fast, efficient check in. Exceptionally clean with lovely rooms and great showers.

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Helpful?
Thank Nirushab
Richard A, Manager at Alderney on Hay, responded to this review

Dear Nirushab, Thank you for your feedback. We hope to see you back again the next time you visit Perth.

Mount Lavinia, null, Sri Lanka
Reviewed 22 April 2016

Excellent 1 or 2 bedroom apartments for a family. Apartments are simple but very clean and tidy and include a kitchen and separate laundry. Well, From reservation till the check out. i was provided with satisfying services.Check in was done at a glimpse. The staff at the reception was so helpful, Cheering,Professional and always with a smile.The room was cleaned(nothing...

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Helpful?
Thank Buddhi J
Richard A, Manager at Alderney on Hay, responded to this review

Dear Buddhi J, Thank you for your feedback. We are glad to see you have enjoyed your stay and hope to see you back again in the future.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The Starwest Apartments Alderney On Hay is leading the way in offering affordable, fully self-contained quality apartments that are close to the city centre.Our 3.5 Star property is conveniently located in East Perth approximately 1km from the Perth City Centre. Starwest Apartments Alderney on Hay is located just minutes from the Perth CBD, shopping, entertainment, restaurants, the WACA cricket ground, Burswood Casino, Gloucester Park, Ascot and Belmont horse racing tracks and the Swan River. Featuring spacious non-smoking self-contained two bedroom apartments with dining/living area, separate laundry and bathroom, direct phone line and a private balcony - it's the perfect accommodation whether you're on holiday or travelling for business. Standard Apartments:Spacious 2 bedroom apartment, fully equipped kitchen, television, DVD player, lounge, spacious dining/living area and separate bathroom and laundry with washing machine and dryer. Deluxe Apartments:Each Deluxe Apartment has a fully equipped granite-top kitchen, television, DVD player, lounge, spacious dining/living area and separate bathroom and laundry with washing machine and dryer.Platinum Apartments:Our Platinum Apartments consists of two bedrooms and one bathroom; it has a fully equipped granite-top kitchen, dishwasher, lounge, television, DVD player, spacious dining/living area and separate bathroom and laundry with washing machine and dryer. The modern platinum apartments also include a daily housekeeping service.The property also offers:• E-Sense Cafe open Monday-Friday 7.30am-3pm.• DVD hire available at $7 per movie.• Cot Hire at $10 per night.• Local and International calls are chargeable. • Vending machines with snacks. • Dry cleaning / laundry service.• Indoor pool – heated.• Spa and gym facilities. ... more   less 

Additional Information about Alderney on Hay

Address: 193 Hay St, Perth, Western Australia 6004, Australia
Region: Australia > Western Australia > Greater Perth > Perth > East Perth
Price Range: $90 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Alderney on Hay 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Alderney On Hay Hotel Perth
Alderney Hay
Alderney On Hay East Perth
Hotel Style:
#10 Spa Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Alderney on Hay staff and other travellers.
6 questions
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Singapore, Singapore
over a year ago

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Questions? Get answers from Alderney on Hay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 bedroom apartments have everything a family needs.”
 of 5 bubbles tambobo, 30 Jan 2017 | Read review
“Stay away away from the lifts they are noisey”
 of 5 bubbles 396vich, 22 Jan 2017 | Read review
“Take towels for the pool; request Northern side of the hotel as it is quieter.”
  • View from our 4th floor balcony.
 of 5 bubbles 152rhondas, 1 Dec 2016 | Read review
“Away from lift if you can”
 of 5 bubbles Saltwater-living, 11 Nov 2016 | Read review
“If you must stay here geta room as far away from the lifts as possible”
 of 5 bubbles 80warrent, 20 Oct 2016 | Read review
5 of 5