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Pan Pacific Perth

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#12 of 79 Hotels in Perth
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770 Reviews from our TripAdvisor Community

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There are newer reviews for Pan Pacific Perth
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Showing 737: English reviews
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 December 2015 via mobile

The staff were kind and polite. The hotel room is dusty and old , even the television was a quite old one. Ordered the room service, the food ( Fish & chips ) was nice, delicious and even better than the one I ate at Fremantle.

Helpful?
Thank Elston O
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Elston, Thank you for your post following your recent stay at Pan Pacific Perth. Thank you for your kind comments in regard to our associates, we’re delighted to read that you found them to be kind and polite. It is great that you were pleased with our Fish & Chips from the In-Room Dining menu, we endeavour to serve... More 

Melbourne, Australia
1 review
Reviewed 12 December 2015

Had a great time everyone there was owsome enjoyed the breakfast as well even my 11 year old really liked it hope to book again in this hotel on my next holiday.reception was like iv never been to a hotel before.keep up the good work☆☆☆☆☆

Review collected in partnership with this hotel

Helpful?
Thank faikah
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for your post following your recent stay at Pan Pacific Perth. Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. It is wonderful that you, especially your little one, enjoyed the breakfast on offer. We are very much delighted that... More 

Perth, Western Australia, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 December 2015 via mobile

My husband and I chose a Premier Room at the Pan Pacific Hotel in Perth through Booking.com. We were then offered an upgrade to an Executive King Room for a low fee so excitedly chose to do so. See photos below of the 2 rooms mentioned taken from the Pan Pacific website. The one on the left being the 'upgraded'... More 

Helpful?
2 Thank ChrisCoops
Singapore, Singapore
1 review
Reviewed 11 December 2015

We stayed for three days. We were greeted by courteous and helpful staff. The housekeeper was helpful and we were happy with the clean room. The room was spacious and well resourced. Breakfast was very good with helpful and friendly waitresses and Chef. They were attentive to our needs. Checkout was smooth too.

Review collected in partnership with this hotel

Helpful?
Thank tayhsienchuan
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for your post following your recent stay at Pan Pacific Perth. We are thrilled to read that you enjoyed your stay and found our associates to be courteous, attentive, and helpful. We endeavour to ensure all our guests’ needs are met and that all stays are comfortable and enriching. It is also delightful to read that... More 

Adelaide, Australia
1 review
Reviewed 11 December 2015

Loved this place, excellent service, very friendly staff. Received a fab up grade. Strongly recommend. would defenatly recommend to all my friends co workers and family. Buffett restaurant was fantastic

Review collected in partnership with this hotel

Helpful?
Thank dianalX1365RY
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for choosing to stay with us at Pan Pacific Perth and thank you for writing us a review. It is lovely to read that you were pleased with our associates’ level of service and that you found them to be friendly. It was our pleasure to upgrade your room and we are happy to read that... More 

Karratha
2 reviews
Reviewed 9 December 2015

The hotel has modernized its foyer and staff courtesy has improved across the board. The Club suite is presented to a high standard, with a comfy bed, great shower and spa bath. One of the quietest hotels I have stayed in. The Club lounge is welcoming with more than enough food and drink.

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank Gary R
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Gary, Thank you for your continued support and thank you for choosing to stay with us again. We are absolutely delighted that you were pleased with our newly renovated reception lobby. It is wonderful that you were impressed with our associates’ level of service. We endeavour to ensure all our guests’ needs are met and that all stays are... More 

Sydney, Australia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 December 2015

First impressions were great. The lady who checked me in was charming and could not have been more helpful, and she upgraded me to one of the recently refurbished rooms. The room itself was smart and the bed was comfortable. The electronic doorbell/do not disturb/please service my room thing seemed like a good idea but seemed to have a mind... More 

Helpful?
Thank Tom B
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Tom, Thank you for your post following your recent stay at Pan Pacific Perth. We are disappointed to read that you were unimpressed with our breakfast service during your stay. Please allow me to assure you that we strive to always deliver a high level of signature Pacific service and thus, we regret to read that this was lacking... More 

cheshire
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 December 2015

Booked 2 nights for the 4th and 5th December, we booked a deal direct with the hotel in line which included breakfast and parking. The hotel on lobby looks lovely, the check in staff were very friendly and professional. Checked into the room which was an unrefurbished disabled room with connecting door which we were not happy with so decided... More 

Helpful?
Thank gcheshire
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for staying with us at Pan Pacific Perth and thank you for taking the time to write us a review. We regret to read that you experienced noise disturbance during your stay. However, we are glad that we you were pleased with our service recovery and that you were impressed with our associates' level of service.... More 

Sittingbourne, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 December 2015

$49 for the 11 am sitting of their high tea was extremely good value. 4 piece savoury starter, 3 tier cake stand with delicious selection of 4 savouries and 7 cakes accompanied by teas to suit the course and bottomless, very good, bubbly. Lovely surroundings and very attentive waiting staff. I will be back.

Helpful?
Thank Yve C
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for your post following your recent High Tea experience in Origins Restaurant. We are delighted to read you were able to come and enjoy our Weekend High Tea. It is lovely to read that you found our staff to be very attentive and that you were impressed with the surroundings. Thank you for your feedback in... More 

Newcastle, Australia
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 7 December 2015

I stayed here in November/December for business. It is well located with nice rooms, room service and a bar. It is a few blocks up from the CBD, shopping and the train. There is also a free public bus that stops nearby that does a loop around the inner part of Perth that makes getting around easy. There are some... More 

Helpful?
1 Thank Teresa Z
PanPacificPerthGM, Front Office Manager at Pan Pacific Perth, responded to this review

Dear Teresa, Thank you for providing feedback following your recent stay with us. Whilst we are delighted that you were pleased with our hotel, the rooms, room service, and our lobby lounge, we regret that you were dissatisfied with the other aspects of our operation. Could you kindly contact me or my Assistant Front Office Manager, Jason Chin, so as... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Montereys Restaurant
Montereys Restaurant
Cuisines: International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace the Pacific as you take in scenic vistas of Perth's famous Swan River or explore Kings Park. Whether you are travelling for business or leisure, our luxury hotel will offer you a refreshing and revitalising getaway. Indulge with access to the spacious Pacific Club Lounge and experience world-class hospitality. Dine at Montereys Restaurant and enjoy our delicious seasonal buffet or savour our tempting a la carte menu to satisfy your taste buds. ... more   less 

Additional Information about Pan Pacific Perth

Address: 207 Adelaide Terrace, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > East Perth
Price Range: $149 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Perth 5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Expedia, Orbitz, Pan Pacific Hotels Group, Hotels.com, Odigeo, Travelocity, Priceline and HotelTravel.com so you can book your Pan Pacific Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Perth Hotel Perth
Hotel Style:
#11 Luxury Hotel in Perth
#14 Business Hotel in Perth
#22 Family Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Perth staff and other travellers.
24 questions
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Questions? Get answers from Pan Pacific Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you can get to an executive suite on an upgrade, it'll include a breakfast and offers an expansive room.”
 of 5 bubbles anthonyurl, 30 Nov 2016 | Read review
“Ask for a room with good morning light. ”
 of 5 bubbles 13fionar, 30 Nov 2016 | Read review
“My room was nice a quiet. Cleaning staff were great as well as cheerful. ”
 of 5 bubbles BrianS832, 28 Nov 2016 | Read review
“Higher floors better the view”
 of 5 bubbles HauntedHospital, 13 Nov 2016 | Read review
“Ask for a river view room”
 of 5 bubbles diob255114, 4 Nov 2016 | Read review
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