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Pan Pacific Perth

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#14 of 81 Hotels in Perth
Certificate of Excellence
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Pan Pacific Perth
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956 Reviews from our TripAdvisor Community

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Showing 912: English reviews
Leeds, United Kingdom
Reviewed 27 April 2016

Stayed here 2 nights. Room was good with everything we required. Breakfast service good with a large range of foods on offer. Evening meals were reasonsble too. Room had great views of the sunset over King's park.

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Helpful?
1Thank John W
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear John, We are absolutely delighted that you had a comfortable and enjoyable stay with us. Thank you for taking the time to write us a review, we appreciate feedback from all our valued guests. All of us look forward to welcoming you back at Pan Pacific Perth! Best regards, John Kockan General Manager, Pan Pacific Perth

Greater Sydney, Australia
Reviewed 26 April 2016

The hotel has been undergoing renovations and the lobby is now new and has a really nice feel to it. One thing I would have liked to see updated is the tiny entrance door which I feel detracts from the beautiful big lobby. The rooms are nicely appointed and comfortable, tastefully decorated and the facilities were all in good working...

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Helpful?
1Thank Dromomaniac
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for writing us a very thoughtful review. We are delighted that you were pleased with our hospitality. Thank you for your comments on our renovations, we did have undergone a multi-million dollar rooms refurbishment with some of our rooms and our reception lobby that have brought them up to a high standard and we do have...

western Australia
Reviewed 25 April 2016 via mobile

We stayed on the top floor, in a newly renovated room. Very pleasantly surprised. Nice bed, comfortable sleep. Nice decor. Quiet. Very friendly check in staff. Was very happy and will stay there again for sure. Only negative was the buffet restaurant. It seemed like we did not exist, had completed a whole 1 hour dinner and although there were...

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Helpful?
1Thank goodolmum
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Whilst we are absolutely delighted that you had an excellent stay with us, we regret that you were not pleased with your dinner experience and we are disappointed that you were unimpressed with the demeanour of some of our associates during your stay. Please allow me to assure you that we strive to always deliver a high level...

Perth, Australia
Reviewed 25 April 2016

My daughter and I thought we would stay in the city for the night. I rang Pan Pacific I spoke to an excellent young lady Brook who offered us a great deal she was helpful and lovely. When we got to the hotel we had a helpful porter with a foreigner accent. When we checked in we had a young...

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Helpful?
Thank _charmz63
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We regret that whilst you were pleased with your reservations and arrival experience, you were dissatisfied with the other aspects of our operations. Thank you for your valued feedback, it is through constructive criticisms like yours that we are able to review our operations and service shortfalls. Thank you once again and we do hope that you consider...

Perth, Australia
Reviewed 25 April 2016 via mobile

Attended a high tea and it was absolutely amazing. I would recommend the high tea to everyone. Beautiful food, fantastic service and unlimited champagne. And an amazing price. I will be booking this again.

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Helpful?
Thank Shanners001
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for your post following your recent dining experience at Origins Restaurant. It is wonderful to read that you enjoyed your high tea experience and were pleased with the food, service, and unlimited champagne! It is great to read that you would be booking with us again and we very much look forward to welcoming you back...

Durham
Reviewed 25 April 2016 via mobile

For such a reasonably priced hotel upon arrival my wife and I were surprised at the sheer quality of the hotel. Having arrived at 06.30am for a small fee ($40) the hotel allowed us to check in early, which was great to hear. The hotel and rooms were exceptional, clean and comfortable and the location is perfect to explore Perth....

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Helpful?
3Thank TravellerJames
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear James, We are delighted to read that you enjoyed your stay with us. It is great that you were impressed with our hotel, the rooms, and our hospitality. It is wonderful to read that you would like to return to the hotel and we look forward to welcoming you and your wife back to Pan Pacific Perth again soon....

London, United Kingdom
Reviewed 23 April 2016 via mobile

From the moment we stepped into this hotel the staff were excellent. Very friendly and helpful, and they very kindly gave us a complimentary bottle of bubbles as it was my partners 30th birthday. It felt more like a 4* hotel in the rooms, as basic decor and the bathroom looked dated, with old tiles. However I would definitely still...

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Helpful?
1Thank Lisa P
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Lisa, We are delighted to have played a part in your celebrations and are thrilled that you enjoyed your stay with us including the complimentary bottle of champagne. It was our pleasure and we are so pleased that this assisted in making the occasion all the more memorable. Our entire team at Pan Pacific Perth also wish your partner...

Catalonia, Spain
Reviewed 22 April 2016

My wife and I found the Pan Pacific Perth excellent for our needs. We chose a Club Room which was very large compared to other rooms we've been in which had a superb bathroom/shower . This gave us access to the Club Room lounge which was a welcomed retreat. The staff were exceptionally helpful particularly the Concierge and staff in...

Review collected in partnership with this hotel
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Helpful?
1Thank bobandpat_mann
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We strive to create seamless and memorable experiences for our guests from the point of arrival to departure, and we are pleased to read that our associates played a significant role in enhancing your stay. Thank you for your generous compliments for our Concierge and Pacific Club Lounge teams, we have shared your kind words with them. Thank...

Bangkok, Thailand
Reviewed 22 April 2016

It's been in Perth for quite sometime but it is a newer hotel I stayed in Perth. The design is more up to date and pleasant. The rate is a bit higher than the nearby ones but not much. I am a regular visitor of Perth and will definitely come back.

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Helpful?
1Thank Prasas T
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We are delighted to read that that you were pleased with your experience with us. We did recently have undergone a multi-million dollar refurbishment with some of our rooms and our reception lobby that have brought them up to a high standard, thus we are happy that you were impressed. We are delighted to read that you would...

Reviewed 21 April 2016

Booked using Avios and Helloworld. Hotel in an excellent position within easy walking distance of the city centre or using the free CAT buses, visit further afield. Hotel staff excellent from front of house through restaurants and bar to room service. All very friendly and helpful. Had one room with a reasonable of the river but for a small fee...

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Helpful?
1Thank Peter H
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Peter, Thank you for your post following your recent stay at Pan Pacific Perth. We are delighted to read that you enjoyed your stay and found our service to be of a high standard. Yes, the Swan river views are stunning! It is great that you would recommend our hotel and we very much look forward to welcoming you...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Montereys Restaurant
Montereys Restaurant
Cuisines: International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace the Pacific as you take in scenic vistas of Perth's famous Swan River or explore Kings Park. Whether you are travelling for business or leisure, our luxury hotel will offer you a refreshing and revitalising getaway. Indulge with access to the spacious Pacific Club Lounge and experience world-class hospitality. Dine at Montereys Restaurant and enjoy our delicious seasonal buffet or savour our tempting a la carte menu to satisfy your taste buds. ... more   less 

Additional Information about Pan Pacific Perth

Address: 207 Adelaide Terrace, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > East Perth
Price Range: $149 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Perth 5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Hotels.com, Agoda, Travelocity and Priceline so you can book your Pan Pacific Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Perth Hotel Perth
Hotel Style:
#13 Luxury Hotel in Perth
#14 Business Hotel in Perth
#22 Family Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Perth staff and other travellers.
31 questions
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Questions? Get answers from Pan Pacific Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Refurbished rooms”
 of 5 bubbles akshayj999, 20 Mar 2017 | Read review
“i had a room on the corned so had a view form two sides which was great.”
 of 5 bubbles simonz655, 15 Mar 2017 | Read review
“Asked a higher floor as they have noisy functions.”
 of 5 bubbles laurypdsurein, 15 Mar 2017 | Read review
“Rooms are on a small side but the comfortable bed and pillows, the exceptionally clean room and on hand facilities override this.”
 of 5 bubbles 317rebeccat, 14 Mar 2017 | Read review
“Ask for room away from the elevator”
  • the room
 of 5 bubbles P6910XLjamesc, 13 Mar 2017 | Read review
5 of 5