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Holiday Inn Perth City Centre

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#9 of 79 Hotels in Perth
Certificate of Excellence
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Holiday Inn Perth City Centre
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663 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Western Australia, Australia
Level Contributor
94 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed here for a week and found all the staff I dealt with to be very friendly and helpful. The hotel is in a great spot in the CBD and only a few minutes walk to the Perth underground station. The rooms are very clean and tidy and they had a great selection of pillows to suit most people. The... More 

Helpful?
1 Thank 5KiwisinOz
Perth, Australia
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

We had booked a King Superior Standard Room with breakfast included. When we arrived we were upgraded and situated on the 8th Floor with complimentary drinks and snacks. The room was very clean and modern and the bed was very comfortable. The bathroom was very new and had a bath on its own and a shower on its own so... More 

Helpful?
2 Thank Mr. Mario C
Doncaster
Level Contributor
129 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago via mobile

Stayed here on business in November. Good hotel with no real complaints about the room. Couple of small points (a) visible hand prints on the bathroom wall tiles from previous guest the cleaner hadn't sorted and (b) the addition of 1.5% to the bill to cover the credit card charge. Outrageous and a first for new globally. Come on Perth,... More 

Helpful?
1 Thank Kevin F
Travis P, Manager at Holiday Inn Perth City Centre, responded to this review

Dear Kevin F, We appreciate your feedback as the information assists us to review our processes and improve our guest service. In regards to merchant service fees (MSF), the hotel has several payment options in which a MSF is not applicable such as EFTPOS and cash payments. The Merchant Service Fee (MSF) is a charge applied to guest billing to... More 

Gold Coast
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

I've never used the brand before, but from the moment I walked in I was greeted warmly and treated the same way throughout my stay. With next to no status I was upgraded to a newly renovated room that certainly made my room for later in the week (at another property) look quite mediocre. My experience at this property has... More 

Helpful?
1 Thank Sam H
La Jolla, California
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago

The hotel is very comfortable and the reception/concierge staff were fantastically helpful. The location could NOT be better: 1/2 block from the Western Australia Visitors' Center, two blocks from a mall complex involving walking streets and several city blocks, easy walk to the ethnic restaurants in Northbridge, across the street from a free street car that goes to Kings Park... More 

Helpful?
1 Thank FussyLiz
N E Lincs
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

All the staff here are so friendly and helpful it really made our stay so easy. The reception staff gave advice on getting around and using the free bus service. The room was large,clean and well decorated. The bed was superb - so comfy and big- after walking miles around Perth I couldn't wait to get into bed!!! We had... More 

Helpful?
1 Thank GET_10
London, United Kingdom
Level Contributor
363 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed 2 weeks ago

The staff were delightful and eager to help with all our needs, so well done! Our room was splendid, modern with all we needed and we had an excellent breakfast in the morning. Where this hotel comes up short is its lack of a dedicated restaurant. We were tired and wanted a drink and a meal but the combined bar/restaurant... More 

Helpful?
1 Thank Hamish42
Noosa, Australia
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 2 weeks ago via mobile

Stayed 1 night for an early morning exit to the airport. Hotel is in the middle of the city. Walk to the mall and the sporting arena. Free buses nearby. Reception was great. Quick and friendly. Valet car parking was available at $35 per night and we had no issues with this service. Room was new (renovated) and clean. Everything... More 

Helpful?
2 Thank DragonFan
Brisbane, Australia
Level Contributor
152 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 2 weeks ago

Now that the refurbishment is over things are settling down and the property is a pleasant place to stay again. Staff were attentive. Close to the CBD makes the property very convenient. Breakfast was good and without fuss. Welcome back Holiday Inn Perth!

Helpful?
1 Thank Dawdragon
Middlesbrough, United Kingdom
Level Contributor
361 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 2 weeks ago

Stopped over for one night as I was passing through. Really helpful staff. Got talking to Neil, new starter who was very helpful with recommendations of what to do in Perth. All the other staff including Natalie were great. Decent room, nice and quiet. Nice restaurent with decent selection, well cooked. Will stay here again.

Helpful?
1 Thank Peter K

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Perth City Centre offers you the excitement, ease and convenience of our unbeatable inner city location. Situated directly on Hay Street at the heart of Perth's main business and retail district, the hotel is surrounded by restaurants, theatres and boutique shopping. Perth Arena, Perth Convention Centre, Kings Park and the Swan River are only a stroll away. Secure parking, free inner city transport and the nearby ferry terminal and railway station make it easy to get around, and our friendly capable team is always ready to support you and share local knowledge. Holiday Inn Perth City Centre is also Perth's Best Hotel for Business Travellers. It's renowned for outstanding facilities and service. A 4 1/2 star hotel with Perth corporate headquarters at the doorstep, your accommodation could not be more conveniently located to do business in. With first-class meeting facilities, 24-hour reception and concierge, onsite business centre, parking and Wi-Fi, Holiday Inn Perth City Centre provides a convenient base for Perth's corporate and business hotel guests. With the best location, friendly staff and stylish accommodation, Holiday Inn Perth City Centre has everything you are looking for in a Perth CBD hotel. Whether you are travelling for business or leisure, Holiday Inn Perth City Centre on Hay Street delivers the best hotel experience, great value and allows you to simply be yourself. ... more   less 

Additional Information about Holiday Inn Perth City Centre

Address: 778 - 788 Hay St, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Perth CBD
Price Range: $127 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Perth City Centre 4.5*
Number of rooms: 181
Reservation Options:
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Also Known As:
Holiday Inn Perth City Centre Hotel Perth
Perth Holiday Inn
Hotel Style:
#5 Romantic Hotel in Perth
#8 Family Hotel in Perth
#8 Luxury Hotel in Perth
#15 Business Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Perth City Centre staff and other travellers.
17 questions
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Asheboro, North Carolina
Kuala Lumpur, Malaysia
over a year ago
Brisbane, Australia
4 months ago

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Questions? Get answers from Holiday Inn Perth City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go online a select a Hotel Deals & Packages”
 of 5 bubbles mrmarioc2016, 28 Nov 2016 | Read review
“Not on street side of hotel.”
 of 5 bubbles FussyLiz, 17 Nov 2016 | Read review
“Try happy hour at the attached restaurant”
 of 5 bubbles 285DavidL285, 31 Oct 2016 | Read review
“we could hear the rubbish truck from our room but it was not a big deal so dont worry bout it”
 of 5 bubbles , 25 Oct 2016 | Read review
“I was valued as a Rewards Club member and my room was upgraded - a nice touch.”
 of 5 bubbles Y9876LSrichardh, 23 Oct 2016 | Read review
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